Media Encoder crashes at startup

Similar Questions

• Media Encoder Crash on launch...?

  Media Encoder crashes at startup. This is a new installation on a MacPro of 3.1 with a brand new MacOs10.8

  It traverses the list of plugins and resources that it loads with the Logo screen but stops and crashes on loading CoreAudio...

  Help, please?

  In desperation I removed it with the hope of re - install, but can't seem to find an option for installation through clouds...

  Thank you!

  Hi FireTrigger Inc.,

  Please try following steps:

  1. open Applications > Adobe Media Encoder CC > right-click on the icon of Adobe Media Encoder CC > Info

  Click to select your username and provide permissions to read & write to it.

  2 click on Go for file & type ~/Library > preferences > Adobe and rename it Adobe.old

  3 ~ / library > Application Support and rename Adobe Adobe.old

  4 rename file Adobe Adobe2 in Documents > Adobe

  5. Please try to create a new admin account and then try to launch Media Encoder into account for the new user.

  Please let us know if it works or not.

  Kind regards

  Sandeep

• Media Encoder crashes when exporting from Premiere Pro

  Media Encoder crashes when exporting from Premiere Pro. I am the queue several files to export and Media Encoder will crash. The computer system has 32 GB of RAM and videos of export fine in first, but which requires export each individually. Each video file turned down and some can be quite long (more than 3-5 hours). Nothing else is running on the computer that take over memory.

  No idea why Media Encoder will crash?

  Try turning off the GPU acceleration.

• CC 2015 - Premiere Pro / Media Encoder crash solution | Win10

  OK, so was super frustrated with the Adobe crashing shit in first and SOUL 2015. It would hard lock my system without warnings or error screens

  I could get it for coding, but not using CUDA causing massive export times - 10 hours for 10 minutes of video

  Windows Pro 10 / 64

  Adobe first Pro CC 2015, latest updates

  Adobe Media Encoder CC 2015, latest updates

  AMD FX-9590 4.7 GHz processor

  16 GB of Ram

  Help - Process Explorer

  Click with the right button on creative cloud and select kill process tree. If you are prompted to allow, click OK.

  

  Low and behold, I use CUDA in PP and the SOUL and the apples to apples 10 hours export is not using CUDA just took 30 minutes using CUDA with no crashes.

  I'm down 3 more exports and feeling very hopefull!

  Looking for any other entry as well...

  But apples to apples for the projects, no restart, among others.

  If you think I'm lying all the time encoding...

  -------------------------------------------------------

  30/05/2016 23:52:03: queue has started

  (Source - file: C:\Users\m9590\AppData\Local\Temp\Syd and Jesse Wedding_CC - 6) warp stabilized.prproj

  -File: Z:\MultiCam Sequence.mp4

  -Preset used: Custom

  -Video: 1920 x 1080 (1.0), 23.976 fps, Progressive, 00:11:37:17

  -Audio: AAC, 160 kbps, 48 kHz, stereo

  -Bitrate: VBR, 2 pass, target 2.00 MB/s, Max 10.00 MB/s

  -Encoding Time: 09:40:11

  31/05/2016 09:32:22: file encoded with success

  31/05/2016 16:48:39: suspended queue

  31/05/2016 16:48:46: queue stopped

  (Source - file: C:\Users\m9590\AppData\Local\Temp\Syd and Jesse Wedding_CC - 6) warp stabilized_1.prproj

  -Output File: Z:\MultiCam Sequence - stable and cultures only.mp4

  -Preset used: Custom

  -Video: 1920 x 1080 (1.0), 23.976 fps, Progressive, 00:10:37:05

  -Audio: AAC, 160 kbps, 48 kHz, stereo

  -Bitrate: VBR, 2 pass, target 2.00 MB/s, Max 10.00 MB/s

  -Encoding Time: 07:16:19

  31/05/2016 16:48:46: encoding failed

  -------------------------------------

  The operation was interrupted by the user

  -------------------------------------

  31/05/2016 17:00:29: queue has started

  (Source - file: C:\Users\m9590\AppData\Local\Temp\Syd and Jesse Wedding_CC - 6) warp stabilized_2.prproj

  -File: Z:\MultiCam Sequence_1.mp4

  -Preset used: Custom

  -Video: 1920 x 1080 (1.0), 23.976 fps, Progressive, 00:10:37:05

  -Audio: AAC, 160 kbps, 48 kHz, stereo

  -Bitrate: VBR, 2 pass, target 2.00 MB/s, Max 10.00 MB/s

  -Encoding Time: 00:30:57

  31/05/2016 17:31:31: file encoded with success

  31/05/2016 17:31:32: queue stopped

  31/05/2016 17:44:31: queue has started

  -------------------------------------------------------

  UPDATE #1

  I just had my first breakdown material editing in Premiere Pro, with CC does not.

  Will keep the changes running WITH CC then kill him before you encode.

  Update 2

  No, it was a moment of random when the SOUL is are featured. Now even with CUDA off, I can't get an export at the end.

  GRRRRR

  Bah to all

  After much frustration I seemed to have solved

  Go into the BIOS you and make sure you have AMD Turbo Core CLEARED completely. Not on auto or something else.

  

  I did 3 hours now exports, WITH CUDA and with my CPU pegged at 65 ° c with ZERO problems

  HUZZAH!

  

• Adobe Media Encoder crashes on Windows 10

  A week ago, I "upgraded" to Windows 7 Pro for Windows 10 Pro and now...

  In my Premiere Pro CS3 (I know, I know, why am I not spend a ton on an upgrade of the CC...).

  When I'm ready to export a sequence, and select Adobe Media Encoder, I get one almost

  immediate crash and the popup says: "sorry, a serious error has occurred which requires.

  Adobe Premiere Pro to stop.  We will try to save your current project".

  Everything on my Adobe Creative Suite CS3 Master Collection worked perfectly

  with Windows 7, but go back to Windows 10 is not an option.

  I am running a Dell XPS 8100 Intel i7, 8 GB of memory, 64-bit operating system.  Should be enough

  horsepower!

  Thus, Adobe has a 'fix', and/or the community of users has a method/work around

  that I could use?  For now, my only option is to export an AVI 'Movie.... ', but I

  was happy with Adobe Media Encoder and I want much she's still running.

  Suggestions?  Miracles?

  Thank you!

  Hi Johnnie_D,

  I apologise for this inconvenience, but I'm not sure if the CS3 products are compatible for Windows 10 or not.

  Because Adobe Premiere Pro CS3 was launched in 2007, Adobe does not any further development on this version of Premiere Pro.

  In addition, Windows 10 was launched in 2015 and only creative cloud products have been tested with this operating system.

  My suggestion would be to re - install the Premiere Pro and SOUL on this machine.

  Otherwise, use it on Windows 7.

  Thank you

  Ilyes Singh

• First and Adobe Media encoder crashing with the module KERNELBASE. DLL

  I have 2 computers windows 10 crashing while selecting a folder in the window of browser Explorer of files within these programs. These machines is 2 weeks, with 10 Pro from the start windows. The other machine has 3 months with windows 7 upgraded to Win 10.

  Machine 1
  

  ASUS X 99-Pro

  Six Core i7
  

  32 GB of Ram

  GTX 980

  Intel 750 PCIE SSD

  
  

  Computer2

  ASUS Rampage IV

  Six Core i7

  64 GB of Ram

  GTX 780

  Samsung 1 TB SSD PRO 850

  
  

  
  

  
  

  
  

  Name of the failing application: Adobe Media Encoder.exe, version: 9.1.0.163, time stamp: 0x564db283

  Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3

  Exception code: 0xe06d7363

  Offset: 0x000000000002a1c8

  ID of the process failed: 0 x 4150

  Start time of application vulnerabilities: 0x01d136ce9193dbc6

  The failing application path: C:\Program Files\Adobe\Adobe Media Encoder 2015\Adobe Media Encoder.exe CC

  Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll

  Report ID: 3725abd1-4ce3-44bc-97d0-f44f2a9ec7a5

  Faulting full name of the package:

  ID of the failed package-parent application:

  Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25

  Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3

  Exception code: 0xe06d7363

  Offset: 0x000000000002a1c8

  ID of the process failed: 0x3c74

  Start time of application vulnerabilities: 0x01d136cc8be4d555

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC

  Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll

  Report ID: f4c46647-06bd-4e15-a3ac-13a2433d77f1

  Faulting full name of the package:

  ID of the failed package-parent application:

  Thank you Lord! SOLUTION AT LAST!

  After having been informed by tech adobe support that: "I'm sorry, but this is a file from the base of the core of the system, we cannot do much."

  I decided that I was going to test each component in user accounts and find the culprit manually.

  I have studied everything that I could all kernelbase.dll NTUSER.dat and parameters of the first.

  From what I could gather kernelbase.dll if crushed more often when the 32-bit and 64-bit settings are not configured right.

  I downloaded Registry Explorer 0.7 and analyzed a new vs account a "corrupted".

  I discovered that windows keeps a record of the last access programs via OPEN/SAVE location.

  It is located in:

  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj

  To solve the problem:

  It comes to registry changes, do at your own risk!
  

  1. Create a new user account with admin rights. I'll call it "AdminRescue".
  2. Connection in "AdminRescue" and open first cc, check that the problem has disappeared.
  3. Now you could start using the new account and forget the old, but I find myself that making 3 times in 4 months, the issue will come back again.
  4. The solution is to runREGEDIT under the new account that you created.
  5. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
  6. Select prproj and export it to a disk usb or c:\adobefix
  7. Disconnect from the new user account and log in to the old damaged account
  8. Run Regedit
  9. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
  10. Select prproj and Delete
  11. Select OpenSavePidMRU and import the regkeys exported in the new account. located in the usb or c:\adobefix
  12. FIXED!

• I get a lot of Adobe Media Encoder crashes - help!

  Hi - I'm on the latest version of first CC 2014 and Adobe Media Encoder CC 2014 and my main system is having a devil of a time to get out the box because of random crash of shows. A crash of the complete program that happens more than one error of rendering where the program remains open but stop coding. I have just a first 720 p timeline and I try to make out to ProRes 422 with 4 audio channels. Sometimes it works, sometimes it crashes. I can sit and let it made with no other applications running, or can I continue to use the creation and the accident can happen twice.

  My main system is a Mac Pro (mid 2010) with 32 GB of ram running OS X Yosemite 10.10.2

  The crash error text is useful? Not sure if anyone knows how to read that sort of thing. Thanks for the help!

  Hi Chris,

  Press SHIFT as you launch SOUL and you should be able to work with her once more.

  Thank you

  Kevin

• Media Encoder crashes

  After a few (4-5) short excerpts (.mts-H264), encoder crashes. No way to stop it except hard reboot.

  Any suggestions? It is Adobe Media Encoder 20141. No problem with the previous version.

  Yes, these are the files that existed before the upgrade and were usable. Media Encoder works fine now, after that I repaired fast Time.Mike Daniels

• CC Media Encoder crashes constantly

  Hi all

  My media encoder only works if I choose EXPORT rather than QUEUE. Any type of sequence or the file to export, it crashes. Even if I start bypassing the first it still crashes. I have uninstalled and CS6 udgraded. I think ME worked before uninstalling CS6.

  Am under Win 7 Sp1

  HP Z800 12 g ram Intel 2.66

  NVIDIA GTX 470 using Mecury reading

  All the drivers and software are updated latest

  Test files I tried as a countdown, bars of color and even accidents.

  Here is the error message

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe Media Encoder.exe

  Application version: 7.2.0.43

  Application timestamp: 52a 18991

  Fault Module name: WatchFolder.dll

  Fault Module Version: 7.2.0.43

  Timestamp of Module error: 52a176ac

  Exception code: c0000005

  Exception offset: 0000000000008369

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Information additional 1: 9A 62

  More information 2: 9a620826d8ae4a2fa8b984b39290a503

  Additional information 3: e122

  Additional information 4: e12263069b2c4e162679ae1544079631

  Thank you!

  Could you try holding the SHIFT key and launch?  Does that help?  This resets the settings of preferences and help in some cases.

• Adobe Media Encoder crashes

  I do the dance recitals and exporting each recital (2-3) minutes each.  Adobe Media Encoder encodes one then crashes on the second.  I stopped and restarted the computer, exported images, and once again, it does the same thing.  Any ideas on why this is happening?  I really need to do them individually.

  Thank you

  One thing to try is to purge the cache of your media.  To do so, start SOUL, go to the preferences, click on the media tab, and click the "clean".

  Dennis

• Premiere Pro and Media Encoder crashing when exporting since the upgrade to 2015

  I need to get a story out today and I can't export. Whenever it blocks 3/4 of the way through. Same thing with me. Read all the forums and trying different solutions - thought should autosave, I get an error since the update whenever it saves automatically-, but will have turned this off & still crashed. My MAC is 3 months and to spec. Please someone make me know that if there is a solution - I can't open the 2014 project and am out.

  Hi Liz,

  Have you tried to disable the GPU acceleration?

  Can you please provide more details on your hardware specifications?

  Thank you

  Regalo

• Reinstalling Adobe Media Encoder

  Adobe Media Encoder crashes at startup.  He suggests that I have reinstall the application.  I use creative cloud and I was wondering the best method to reinstall.  I can't seem to find an uninstall program, and if I remove it from applications manually, it does not indicate it needs to be updated (in the update), or it will appear as an option in the application manager.  I guess that's because it is considered a part of the first.  Does this mean that I have to uninstall all of first?  I'd rather not... Any advice or suggestions welcomed.  Thank you!

  Patrick

  Download directly: http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows or http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Mac

• Media Encoder CC2014.2 crash on windows when you try to export if quicktime is installed

  Hello

  I am trying to export .mov files (created on random Mac computers in very high resolution) to reduce the size of the file and have the same output format. (possibly 1080 p H.264-> .mp4)

  I installed Media Encoder cc2014.2 on my pc (win7 64 bit, french).

  When I tested first of all, that the audio was exported. But I soon realized I did not have the right codec installed on my PC.

  (I did not read the original video file, played the audio only).

  Then, like a good boy, I have installed Quicktime from Apple (7.76.80.95)

  With QuickTime Player on my PC, I could read the original video file. (with quicktime player)

  So I opened Media Encoder again, and this time preview I can see the video with sound. But as soon as I start coding (the small green arrow) Adobe Media Encoder crash.

  I tried several output format, it is still down right when I start the file export.

  I uninstalled Quicktime and media encoder works again... but cannot export my original (.mov) with video files, only the sound.

  I tried a third-party codec (K-Lite), I can see the video + sound on my pc, but Media Encoder is always blind, without video, only the sound.

  Is there a way to add codec to Media encoder without installing Quicktime?

  Or a way to make the Media Encoder to work on my PC when Quicktime is installed?

  BTW, I'm sorry if my text is a little confusing, I'm french speaking

  Thank you in advance!

  Hi Daniel,.
  Please check the first solution in this document with regard to the reduction of the hearts of processors available for QuickTime: https://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-warning-or.html

  Thank you

  Kevin

• First CC 7.2.2 crashes when you try to export via Media Encoder

  Hello

  My computer is:

  2 x Intel Xeon processor E5-2650 (2000 MHz, 20 MB);

  16 x Kingston DIMM 8 GB PC3-8500 ECC REG. ;

  PNY Quadro 4000 with 2048 MB GDDR5 - RAM;

  PNY Tesla C 2075

  2 x 2000 GB Western Digital RE4 (7200 UPM/S-ATA II) as a RAID I

  1 x 120 GB OCZ Vertex 3 SSD

  1 x 240 GB OCZ Vertex 3 SSD (system disk)

  Card mother Tyan S7050GM4NR

  Windows 7

  I recently installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop, and Speedgrade.

  When I try to export any video from first to the first Media Encoder crashes without an error message. The problem is not the project: I created several new projects and even if I don't have that one Photoshop file in the scenario that I try to export: first goes down. When I export directly from first it works, but there is no chance to go via media encode. The strange thing is that I can export AfterEffects the encoder to media without any problems...

  Does anyone have an idea?

  Here is the debug database file that was created:

  SOUL. False false EnablePresetDB

  SOUL. False false EncoderHost.NoXMP

  SOUL. True true UseExportProgressCallback

  False false AME.amewrapper.donothide

  False false AddDebugClipInfoToTimelineTooltips

  False false AddTimestampToLogFileNames

  False false AddUTCTimestampToTraces

  False false AllowDynamicLinkToOwnProjectType

  False false AllowMergedClipsToBeOpenedAsSequences

  False false AllowSetPositionDuringPlayback

  False false AnalysisDataIsAlwaysCompressed

  False false AnalysisDataIsNeverCompressed

  ApplicationLanguage en_US en_US

  True true BE.CompressProjects

  AEM false false DisableCS7RelinkUpdate

  AEM EnableNewSerializer true true

  False false Bravo.defaultLanguage

  CTPreDefinedEncodingType 13 13

  CloseAlwaysTimeoutInSeconds 300 300

  CloseIfContentionTimeoutInSeconds 15 15

  False false CodeProfiler_AutoStart

  False false CompareMediaNodeRenderers

  False false CreateLogFilesThatDoNotExist

  DLG. True true DebugRelinkAsync

  GSM Disable10BitSupport false false

  GSM DisablePixelFormatShaders false false

  GSM ForceCPUOnly false false

  False false DVA_syncWindowEnablement

  False false DisableGPUMediaNode

  False false DisableHighQualityAVCHDPlayback

  False false DisableNewMediaNodeRenderer

  True true DisableSequenceSettingMasterChannelType

  False false DisableSpeculativePrefetching

  DistanceFromLastStateToNeedANewMPEGInfo 20 20

  False false DumpProject

  False false DvaMarshalRPCLogging

  False false EnableDogEars

  True true EnableGPUDebayer

  False false EnableRedGPUDebayer

  False false ExporterQT.DNxHDNativeSupportEnabled

  FE. True true AudioPluginScanOnFirstLaunch

  FE. Fake fake PerformanceLogging

  GF. False false DisableAcceleratedDisplay

  GF. False false DisableAcceleratedRenderer

  GF. True true EnableMultipleGPUs

  GF. False false EnableNVIDIAOpenCL

  GF. False false ProfileKernels

  GF. False false SupportCPUDevices

  HandlerProject.HoverScrubDelay 250 250

  False false IgnoreDirtyState

  True true ImporterMXFEnable

  True true LinkLocate.Auto

  True true LogTimeInTicks

  MC.AudioRenderer.ComplexityBeforeRender 200 200

  MC.BE. True true AddDocIDOnImport

  ML. fake fake EnableDiskCache

  ML. fake fake LoadTestingPluginsAtStartup

  ML. fake fake SimulateGrowingFiles

  False false MPEGDisableMainConceptIndexing

  False false MPEGDisableMultipleOpens

  MZ. False false DisableMetadataDatabase

  MaxLogSize 0 0

  MinimumDelayBetweenFlushesInSeconds 1 1

  2 2 Monitor.PlaybackQuality

  2 2 Monitor.ScrubbingQuality

  4 4 Monitor.StoppedQuality

  NumberOfInstancesBeforeContention 5 5

  False false Player.EnablePerfomanceStatics

  False false EnableQEDOM REM

  QT. False false DisableQuickTime32

  QT. True true EnableNativeExports

  30000 30000 QT32ServerManager.StartupTimeout

  False false REDRocketCompletelyDisabled

  REDRocketMaximumNumberOfCardsToUse 0 0

  False false ShowExperimentalEffectParameters

  False false SuppressPeakFileGeneration

  False false TimeWarpFilterEnabled

  False false TraceAsync

  TraceSyslog

  True true WindowMediaPARApproximation

  False false Assert.Enabled

  Hi Mark,

  Thanks for your reply. Without having changed anything, he works all of a sudden... I got the block all day and now it works.

  Thanks for your response, best regards

  Wolfram Wagner

• Crash Adobe first and Media encode

  Good evening

  When I export a Media Encoder first film, first Media Encoder crashes.

  Is there anyone who has gone through this too?

  Today I installed a new GeForce GTX 650Ti and it does not solve the problem.

  I am on Windows 7 Professional

  Hope someone can help out me.

  Best regards, Wim

  Your colleague Dmitri Tikhonov has the solution for this problem. It had to do with Quicktime Player.

  The solution proposed to Dmitri was:

  1. Uninstall Quicktime player

  2 re - install Quicktime player

  3 start SOUL while holding the SHIFT key while loading.

  And now it works fine!

  Thank you all and especially Dmitri to solve the problem!

  Best regards, Wim