Adobe Media Encoder crashes

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• Adobe Media Encoder crashes on Windows 10

  A week ago, I "upgraded" to Windows 7 Pro for Windows 10 Pro and now...

  In my Premiere Pro CS3 (I know, I know, why am I not spend a ton on an upgrade of the CC...).

  When I'm ready to export a sequence, and select Adobe Media Encoder, I get one almost

  immediate crash and the popup says: "sorry, a serious error has occurred which requires.

  Adobe Premiere Pro to stop.  We will try to save your current project".

  Everything on my Adobe Creative Suite CS3 Master Collection worked perfectly

  with Windows 7, but go back to Windows 10 is not an option.

  I am running a Dell XPS 8100 Intel i7, 8 GB of memory, 64-bit operating system.  Should be enough

  horsepower!

  Thus, Adobe has a 'fix', and/or the community of users has a method/work around

  that I could use?  For now, my only option is to export an AVI 'Movie.... ', but I

  was happy with Adobe Media Encoder and I want much she's still running.

  Suggestions?  Miracles?

  Thank you!

  Hi Johnnie_D,

  I apologise for this inconvenience, but I'm not sure if the CS3 products are compatible for Windows 10 or not.

  Because Adobe Premiere Pro CS3 was launched in 2007, Adobe does not any further development on this version of Premiere Pro.

  In addition, Windows 10 was launched in 2015 and only creative cloud products have been tested with this operating system.

  My suggestion would be to re - install the Premiere Pro and SOUL on this machine.

  Otherwise, use it on Windows 7.

  Thank you

  Ilyes Singh

• First and Adobe Media encoder crashing with the module KERNELBASE. DLL

  I have 2 computers windows 10 crashing while selecting a folder in the window of browser Explorer of files within these programs. These machines is 2 weeks, with 10 Pro from the start windows. The other machine has 3 months with windows 7 upgraded to Win 10.

  Machine 1
  

  ASUS X 99-Pro

  Six Core i7
  

  32 GB of Ram

  GTX 980

  Intel 750 PCIE SSD

  
  

  Computer2

  ASUS Rampage IV

  Six Core i7

  64 GB of Ram

  GTX 780

  Samsung 1 TB SSD PRO 850

  
  

  
  

  
  

  
  

  Name of the failing application: Adobe Media Encoder.exe, version: 9.1.0.163, time stamp: 0x564db283

  Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3

  Exception code: 0xe06d7363

  Offset: 0x000000000002a1c8

  ID of the process failed: 0 x 4150

  Start time of application vulnerabilities: 0x01d136ce9193dbc6

  The failing application path: C:\Program Files\Adobe\Adobe Media Encoder 2015\Adobe Media Encoder.exe CC

  Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll

  Report ID: 3725abd1-4ce3-44bc-97d0-f44f2a9ec7a5

  Faulting full name of the package:

  ID of the failed package-parent application:

  Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25

  Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3

  Exception code: 0xe06d7363

  Offset: 0x000000000002a1c8

  ID of the process failed: 0x3c74

  Start time of application vulnerabilities: 0x01d136cc8be4d555

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC

  Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll

  Report ID: f4c46647-06bd-4e15-a3ac-13a2433d77f1

  Faulting full name of the package:

  ID of the failed package-parent application:

  Thank you Lord! SOLUTION AT LAST!

  After having been informed by tech adobe support that: "I'm sorry, but this is a file from the base of the core of the system, we cannot do much."

  I decided that I was going to test each component in user accounts and find the culprit manually.

  I have studied everything that I could all kernelbase.dll NTUSER.dat and parameters of the first.

  From what I could gather kernelbase.dll if crushed more often when the 32-bit and 64-bit settings are not configured right.

  I downloaded Registry Explorer 0.7 and analyzed a new vs account a "corrupted".

  I discovered that windows keeps a record of the last access programs via OPEN/SAVE location.

  It is located in:

  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj

  To solve the problem:

  It comes to registry changes, do at your own risk!
  

  1. Create a new user account with admin rights. I'll call it "AdminRescue".
  2. Connection in "AdminRescue" and open first cc, check that the problem has disappeared.
  3. Now you could start using the new account and forget the old, but I find myself that making 3 times in 4 months, the issue will come back again.
  4. The solution is to runREGEDIT under the new account that you created.
  5. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
  6. Select prproj and export it to a disk usb or c:\adobefix
  7. Disconnect from the new user account and log in to the old damaged account
  8. Run Regedit
  9. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
  10. Select prproj and Delete
  11. Select OpenSavePidMRU and import the regkeys exported in the new account. located in the usb or c:\adobefix
  12. FIXED!

• I get a lot of Adobe Media Encoder crashes - help!

  Hi - I'm on the latest version of first CC 2014 and Adobe Media Encoder CC 2014 and my main system is having a devil of a time to get out the box because of random crash of shows. A crash of the complete program that happens more than one error of rendering where the program remains open but stop coding. I have just a first 720 p timeline and I try to make out to ProRes 422 with 4 audio channels. Sometimes it works, sometimes it crashes. I can sit and let it made with no other applications running, or can I continue to use the creation and the accident can happen twice.

  My main system is a Mac Pro (mid 2010) with 32 GB of ram running OS X Yosemite 10.10.2

  The crash error text is useful? Not sure if anyone knows how to read that sort of thing. Thanks for the help!

  Hi Chris,

  Press SHIFT as you launch SOUL and you should be able to work with her once more.

  Thank you

  Kevin

• Reinstalling Adobe Media Encoder

  Adobe Media Encoder crashes at startup.  He suggests that I have reinstall the application.  I use creative cloud and I was wondering the best method to reinstall.  I can't seem to find an uninstall program, and if I remove it from applications manually, it does not indicate it needs to be updated (in the update), or it will appear as an option in the application manager.  I guess that's because it is considered a part of the first.  Does this mean that I have to uninstall all of first?  I'd rather not... Any advice or suggestions welcomed.  Thank you!

  Patrick

  Download directly: http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows or http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Mac

• Adobe Media Encoder CS6 crashes when exit

  OS X 10.7.4

  Several types of materials

  Adobe Media Encoder CS6 from Adobe Production Premium CS6 as installed.  NOTE: CS6 has been installed under one user other than the user who is having accident of SOUL.

  Question:

  Open the SOUL.  Encode a file or do not encode a file because the final result is not serious.  Now quit SOUL (shortcut key or file-> exit).  SOUL, then crashes.  Keep in mind that no other program CS6 is affected in this way, just SOUL.

  I came across this problem weeks ago and found a solution that worked.  The fix was to remove one of the many many files adobe creates in your user folder.  The problem now is that I can't find that posting even where was the fix.

  I deleted this "mystery folder" we'll call it and then SOUL CS6 worked well.  The capture was that I had to redo the 'Adobe ID' together in BS sign and re-enter the serial number when I opened one of the other programs.

  Assumptions as to where this file would be so I can delete it again?  I was hoping that others may have run on this same question.  I'll keep looking for the correction and post it back here, if I finally find.

  Try going to "~ \Library\Preferences\Adobe\" and then delete the files 'Adobe Media Encoder' and 'Commons '.

  This put SOUL in default state and remove the media. Personalized presets will be deleted so make sure to save them.

• Computer crashes when exporting with Adobe Media Encoder

  Hi, whenever I start to export via media Encoder, my computer kind of freezes... I am not able to change or even to use no matter what other applictions when exporting with Adobe media encoder. It didn't happen with the old version CC7. All advice please? Very frustrating.

  Hi Henen,

  Hi, whenever I start to export via media Encoder, my computer kind of freezes... I am not able to change or even to use no matter what other applictions when exporting with Adobe media encoder. It didn't happen with the old version CC7. All advice please? Very frustrating.

  Press SHIFT when you start the program. If this does not work, please contact support at this link: http://bit.ly/PPro-support

  Thank you

  Kevin

• Adobe Media Encoder CS6 - startup crash

  I'm not able to start Adobe Media Encoder CS6 on Mac (Lion 10.7.3) - still, it attempts to load and gives me a "Adobe Media Encoder CS6 quit unexpectedly"

  This happens with a freshly installed Web & Design Suite AND on both of my Macs.

  I just reinstalled Flash CS6 to check - and no again, no chance to open it.

  Super boring! What can I do?

  Thank you

  Steffen Funke

  So, I was able to solve than this based on this (old) thread that deals with the same kind of problem under the CS5:

  http://forums.Adobe.com/message/3975390

  In short: delete "Adobe Media Encoder" of your user preferences folder (/ Library/Preferences/Adobe Media Encoder).

  It will be recreated the next time you start.

  This was strange was, I need provide the admin password to delete the folder, even though i's in my user Prefs.

  This should not be the case and I suspect that's the reason of the accident (record rights issue, preventing Adobe Media Encoder writing it's own preferences folder)

  Hope this helps someone else.

• CC 2015 - Premiere Pro / Media Encoder crash solution | Win10

  OK, so was super frustrated with the Adobe crashing shit in first and SOUL 2015. It would hard lock my system without warnings or error screens

  I could get it for coding, but not using CUDA causing massive export times - 10 hours for 10 minutes of video

  Windows Pro 10 / 64

  Adobe first Pro CC 2015, latest updates

  Adobe Media Encoder CC 2015, latest updates

  AMD FX-9590 4.7 GHz processor

  16 GB of Ram

  Help - Process Explorer

  Click with the right button on creative cloud and select kill process tree. If you are prompted to allow, click OK.

  

  Low and behold, I use CUDA in PP and the SOUL and the apples to apples 10 hours export is not using CUDA just took 30 minutes using CUDA with no crashes.

  I'm down 3 more exports and feeling very hopefull!

  Looking for any other entry as well...

  But apples to apples for the projects, no restart, among others.

  If you think I'm lying all the time encoding...

  -------------------------------------------------------

  30/05/2016 23:52:03: queue has started

  (Source - file: C:\Users\m9590\AppData\Local\Temp\Syd and Jesse Wedding_CC - 6) warp stabilized.prproj

  -File: Z:\MultiCam Sequence.mp4

  -Preset used: Custom

  -Video: 1920 x 1080 (1.0), 23.976 fps, Progressive, 00:11:37:17

  -Audio: AAC, 160 kbps, 48 kHz, stereo

  -Bitrate: VBR, 2 pass, target 2.00 MB/s, Max 10.00 MB/s

  -Encoding Time: 09:40:11

  31/05/2016 09:32:22: file encoded with success

  31/05/2016 16:48:39: suspended queue

  31/05/2016 16:48:46: queue stopped

  (Source - file: C:\Users\m9590\AppData\Local\Temp\Syd and Jesse Wedding_CC - 6) warp stabilized_1.prproj

  -Output File: Z:\MultiCam Sequence - stable and cultures only.mp4

  -Preset used: Custom

  -Video: 1920 x 1080 (1.0), 23.976 fps, Progressive, 00:10:37:05

  -Audio: AAC, 160 kbps, 48 kHz, stereo

  -Bitrate: VBR, 2 pass, target 2.00 MB/s, Max 10.00 MB/s

  -Encoding Time: 07:16:19

  31/05/2016 16:48:46: encoding failed

  -------------------------------------

  The operation was interrupted by the user

  -------------------------------------

  31/05/2016 17:00:29: queue has started

  (Source - file: C:\Users\m9590\AppData\Local\Temp\Syd and Jesse Wedding_CC - 6) warp stabilized_2.prproj

  -File: Z:\MultiCam Sequence_1.mp4

  -Preset used: Custom

  -Video: 1920 x 1080 (1.0), 23.976 fps, Progressive, 00:10:37:05

  -Audio: AAC, 160 kbps, 48 kHz, stereo

  -Bitrate: VBR, 2 pass, target 2.00 MB/s, Max 10.00 MB/s

  -Encoding Time: 00:30:57

  31/05/2016 17:31:31: file encoded with success

  31/05/2016 17:31:32: queue stopped

  31/05/2016 17:44:31: queue has started

  -------------------------------------------------------

  UPDATE #1

  I just had my first breakdown material editing in Premiere Pro, with CC does not.

  Will keep the changes running WITH CC then kill him before you encode.

  Update 2

  No, it was a moment of random when the SOUL is are featured. Now even with CUDA off, I can't get an export at the end.

  GRRRRR

  Bah to all

  After much frustration I seemed to have solved

  Go into the BIOS you and make sure you have AMD Turbo Core CLEARED completely. Not on auto or something else.

  

  I did 3 hours now exports, WITH CUDA and with my CPU pegged at 65 ° c with ZERO problems

  HUZZAH!

  

• Adobe Media Encoder CC does not open

  I use an iMac with OS X 10.9.5 2014.

  Everytime I try and open Adobe Media Encoder it starts loading and then open it I get an error message: Adobe Media Encoder has encountered an unexpected error and cannot continue.

  I tried to uninstall and reinstall a couple of times but without success. This is the first time using the program so it has never been opened successfully before.

  Can anyone help?

  Thanks in advance.

  Hi Steve,.

  Try this: first Pro CC, CC 2014, 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)

  Thank you

  Regalo

• Media Encoder crashes

  After a few (4-5) short excerpts (.mts-H264), encoder crashes. No way to stop it except hard reboot.

  Any suggestions? It is Adobe Media Encoder 20141. No problem with the previous version.

  Yes, these are the files that existed before the upgrade and were usable. Media Encoder works fine now, after that I repaired fast Time.Mike Daniels

• CC Media Encoder crashes constantly

  Hi all

  My media encoder only works if I choose EXPORT rather than QUEUE. Any type of sequence or the file to export, it crashes. Even if I start bypassing the first it still crashes. I have uninstalled and CS6 udgraded. I think ME worked before uninstalling CS6.

  Am under Win 7 Sp1

  HP Z800 12 g ram Intel 2.66

  NVIDIA GTX 470 using Mecury reading

  All the drivers and software are updated latest

  Test files I tried as a countdown, bars of color and even accidents.

  Here is the error message

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe Media Encoder.exe

  Application version: 7.2.0.43

  Application timestamp: 52a 18991

  Fault Module name: WatchFolder.dll

  Fault Module Version: 7.2.0.43

  Timestamp of Module error: 52a176ac

  Exception code: c0000005

  Exception offset: 0000000000008369

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Information additional 1: 9A 62

  More information 2: 9a620826d8ae4a2fa8b984b39290a503

  Additional information 3: e122

  Additional information 4: e12263069b2c4e162679ae1544079631

  Thank you!

  Could you try holding the SHIFT key and launch?  Does that help?  This resets the settings of preferences and help in some cases.

• Problem starting with adobe media encoder on mac

  Adobe Media still does not start on Mac by this error:

  Process: Adobe Media Encoder CS6 [553]

  Path: / Applications/Adobe Media Encoder CS6/Adobe Media Encoder Media CS6.app/Contents/MacOS/Adobe encode CS6

  ID: com.adobe.ame.application

  Version: 6.0.2 (6.0.2.81)

  Code type: X 86-64 (Native)

  Parent process: launchd [142]

  Responsible for: Adobe Media Encoder CS6 [553]

  User ID: 501

  Date/time: 2014-02-18 11:04:24.447 + 0100

  OS version: Mac OS X 10.9.1 (B 13, 42)

  Report Version: 11

  Anonymous UUID: F6D50A8A-F4DF-3614-6A0B-CE4C30343769

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Request for clarification:

  termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.

  Abort() called

  If you have Adobe Application Manager or older Adobe Creative Cloud app, please try to update to the latest Adobe Creative Cloud app.  To see the update prompt, you may need to quit and then relaunch the application Adobe Application Manager or Adobe Creative Cloud.  Upgrade to the latest creative cloud app can help solve this problem.

• Media Encoder Crash on launch...?

  Media Encoder crashes at startup. This is a new installation on a MacPro of 3.1 with a brand new MacOs10.8

  It traverses the list of plugins and resources that it loads with the Logo screen but stops and crashes on loading CoreAudio...

  Help, please?

  In desperation I removed it with the hope of re - install, but can't seem to find an option for installation through clouds...

  Thank you!

  Hi FireTrigger Inc.,

  Please try following steps:

  1. open Applications > Adobe Media Encoder CC > right-click on the icon of Adobe Media Encoder CC > Info

  Click to select your username and provide permissions to read & write to it.

  2 click on Go for file & type ~/Library > preferences > Adobe and rename it Adobe.old

  3 ~ / library > Application Support and rename Adobe Adobe.old

  4 rename file Adobe Adobe2 in Documents > Adobe

  5. Please try to create a new admin account and then try to launch Media Encoder into account for the new user.

  Please let us know if it works or not.

  Kind regards

  Sandeep

• Where is Adobe Media Encoder CC

  I think that after an update, Adobe Media Encoder CC crashes at startup. It actually crashed my Mac that never done before.

  I tried to update and discovered that Media Encoder CC is more listed as an application.

  Is there an application that replaces Media Encoder CC?

  Thank you...

  Media Encoder does not display in the update section, or download the CC article. It is installed and updated along with other video tools in CC. try to manually install the last update: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5702.