Media Player play error "unable to retrieve information from server, UPnP media."

I have a Denon AVR 1912 receiver and a PC running Windows 7 w/WMP12.  When I try to use the ' play to ' I can select the receiver but get an error "Unable to retrieve media information from media server."

I tried to re - install WMP 12 and tried to disable my firewall without success.  AirPlay works very well, but I prefer WMP I-Tunes.

The content is on the same computer.  Streaming is enabled and that the receiver is "allowed".

I don't know if it's fixed or not... but I found the solution last night after I spent the most frustrating 5 hours of my life! It is probably a windows problem. I recently replaced my HP laptop with a Dell Vostro 3450 and all of a sudden, I found that this "Play To" feature did not work with my Samsung LED TV UA55C8000. To confirm that this was not a firewall or format related issue I even used the Samsung PC Share software on my PC to act as a DLNA server... With PC share the WMP12 server found no problem 'Contacting the media server' as... but with its own library, it's just stuck there, with a possible failure message. [Point to note is that, even when he could not contact the media server, I could control the TV volume using the same window!]

This is what did the trick for me:

1 closed WMP12.

2. go into [Control Panel-> system] Services and safety-> administration-> Services tools

3. Locate the service named "Windows Media Player Network Sharing Service"

4. stop the Service manually.

5 locate the "UpnP device host" service Stop the service and restart it.

6. start 'Windows Media Player Network Sharing Service' now.

7. close the control panel and all the windows. Open Windows Media Player... make a right click on a playlist and see if the Play option lists the TV. Try to play now... He started playing for me at this point!

Tags: Windows

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