Retrieving information from a CD may be damaged

I have a CD with a WMV file that I've not used for years I thought I had lost.  I just found it (it is not in the best conditions) and my computer does not read it.  The drive sounds like it is reading and then nothing happens.  I understand that this is probably because the drive is old and not been greatly neat but is it possible to get me the information about it?  I also tried to go into 'My computer' and try to open it manually but it tells me that there is no disc and promplty opens the drive for me to insert a disk.

Hello

Is the CD/DVD drive read other CD?

I suggest you to try the CD on another computer and check if it helps.

If you encounter a problem with only this old disc, then the disc may be damaged and there is no way to retrieve the data from disk. You will need to get a third party using your favorite search engine software.

Warning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Hope the information is useful.

Tags: Windows

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