Media Player won't burn to CD.

Media Player will not burn on CD.  Says no burner.  Burner retired as work.  Many people with the same problem on the internet.

Hello

1. what version of Windows Media Player is installed on your computer?
2. have you made changes on the computer recently?
3. are you able to burn CD's of third-party CD burning software?
4. What is the status of the CD - DVD drive in Device Manager?

Method 1.
Let us first check the status of the optical drive in the Device Manager. Check if there is no error code or yellow mark is listed.
Reference:
Explanation of error codes generated by Device Manager in Windows XP Professional
http://support.Microsoft.com/kb/310123

Method 2.
Try the methods listed in the articles below and check if that helps resolve the issue.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/GP/cd_dvd_drive_problems

How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
http://support.Microsoft.com/kb/321641

Method 3.
If the problem is to start the computer in a clean boot state and check if you are able to accomplish this task.
Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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    ===============================

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