Membership and change of computer

Hello

I recently bought a new iMac as my old one is dead.  I got creative cloud on that one and have a subscription that I pay.

I downloaded creative cloud on my new computer and logged my adobe membership login, but it gives me the option to download the trial versions of photoshop and lightroom.  How can I download a full version or permanent?

Hello

Since you are getting the error for the trial, please refer to the following steps:-

First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Tags: Adobe

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