Message from Download Center solution?

Today, I receive for the first time a situation where my computer tries to install the "Solution Center". It starts a download, then stops and a message comes up saying it can't locate the file and requires the original installation disc. I have not tried to install this program and do not know where it came from. All that I know is every time that I boot up this program tries to run.

Hello

· What is the full name of the file to this computer tries to install?

· What is the number and the model of the computer?

· What is the exact message that you receive when you try to install?

· Do you remember all the recent changes on the computer before the show?

· You have security software installed?

· What is the service pack installed?

Be more specific on the issue to help us better solutions to the problems.

Tags: Windows

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