Message "General Extraction error location ARE 1"

I have the means to go to the Bowling game and was able to play until a few days ago, I got the error "General Extraction location ARE 1" and I can't get in the game.  I looked online to see what this error is and he can't find where.  I contacted Pogo, where I had the game and Oberon Media, the creators of the game and can help find a solution to my problem.  The only thing I've done to my computer, it's do all the updates of Java, windows and McAfee (my virus program).  I have windows XP.  Any help would be appreciated.

Hi Jack,
Thanks a lot for your answer.  I deleted all records of three in the C drive and not seen any sign of the game in my computer so I re-installed.  The re - install put the shortcut on my desktop, so I tried to go in there and got the same 'general Extraction error location ES 1' and the game will not load.  Went through the start menu and tried and received the same message.  I returned to my computer > lecteurC > program files > oberon media > way to go Bowling and open this folder.  The record was filled of records and other icons, so I started to search in folders.  There is an icon that says 'Way to go Bowling Application Electronic Arts' and when I clicked on that, load the game and I was able to play the game.  Because I didn't get into the game this way, whenever I play, I went back to this icon and click right and found the 'send to the office', so I did.  When I click on it on my desk, the game loads and I can play.  I deleted the shortcut that was created during installation and use the one I sent to the desktop and can play now.  Don't know what past or why, I'm so happy I can play this game.

Thank you

Vickie1712

Tags: Windows

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