mg5400 does not scan. do not print remotely

Similar Questions

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• HP Officejet 4500 g510-m, it scans, but it does not print

  Hello

  I have a HP Officejet 4500 g510-m, which seems to work fine. When I connect it to my laptop, which is a Sony VAIO with windows 7 64 bit, using a usb cable it scans normally but it does not print. There is no error push up, even in the print queue's list as his impression, just not as a document waiting or anything. I've uninstalled and reinstalled the drivers, but nothing happened.  I used printing HP and doctor Scan of your site and it print an internal test page, but not one sent from the computer, so he said that this is not a hardware problem, but something is wrong with the software. On other computers, it works fine. Could you help me?

  Thank you

  Lena

  Hi Lena,.

  Please try to use an alternative driver steps and let me know if this helps,

  It should then allow any functionality such as printing, scanning and fax.

  Open Control Panel, and then select devices and printers.

  Right-click on the icon HP Officejet 4500 (be sure not to select the icon of the series Fax 4500), and then select printer properties.

  If there is no such icon 4500, that it can be combined under any other icon, right-click on the computer icon and look then to the properties of the printer, if not do a right-click any listed printer and check if the icon of 4500 sub list the properties of the printer option.

  Click the Advanced tab, and then click new driver. Follow the dialog box until the sweepers list appears, select HP, and then select the HP Deskjet 6940 printer (it is alphabetic sorted by different printers series)... If there is no such clcik pilot the Windows Update icon and allow it some time to update, and then search the list once again appear.

  Follow the steps to complete the wizard and confirm a dialog window, then try to pritning with HP Deskjet 6940 replacement icon.

  You can see any difference?

  Shlomi

• DeskJet 4535: Printer scans but does not print anything

  I was able to print documents from my PC so my laptop until suddenly now I am only able to scan and print nothing.

  Here are the things I've tried:

  -all types of trobleshoots

  -tried wired (usb) as well as the installation of the network printer, but the same two result

  -hp print scan n doctor

  -removed and added printer many times

  -uninstalled and installed the drivers several times

  -installed universal hp drivers, just in case it might work

  After all the above and many wasted hours yet the problem persists

  After doing print and scan the doctor I am able to print the test page but not able to print any pdf, files etc from any device.

  After a few hours on reseach I tried printing text from Notepad and it PRINTED, but I am not able to print pdf or word files. I even got a printed pdf file Foxit software & also of IE but its does not print from adobe acrobat or word or excel.

  Help, please

  found the solution... I had to run all software as "administor run" mode and it was like... what I did is go in the example of speech software installation folder, that I went to the folder of installation of microsoft and winword.exe found a click with the right button on it and went to Compatibility tab and check the option run in administrator mode. It is printed after that.

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP Deskjet F2410: The printer does not print

  I have a problem with my printer after reformatting my PC.

  Product name: HP Deskjet F2410 not

  Operating system: Microsoft Windows 7 (64-bit)

  Drivers and software are already installed.

  I have the new black and color ink cartridges

  When I send command my printer does not print but in the Panel, devices and printers, in "see what's printing", everything is correct written: the Document name, status, Pages, submitted, Port. ""

  Is it possible that my printer has stopped working properly because I changed the operating system from 32 to 64-bit?

  Thanks in advance for answers

  Elena

  Hi @Elena_Kh,

  Welcome to the Forums of HP Support! I see that you have recently formatted your PC running the Windows 7 operating system and now you cannot print to your F2410 not HP's Deskjet.

  I would like you to follow the steps below:

  Please, try disabling your firewall and perform a clean boot. Now, follow the steps below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP Deskjet F2410 not to uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software Deskjet F2410 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your Deskjet F2410 (DO NOT connect USB until the software prompts you to):

  HP Deskjet F2400 all-in-One series Full Feature Software and Driver

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run HP print and Scan Doctor > www.hp.com/go/tools

  -It was designed by HP to offer users troubleshooting and problems of the functionality needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  Please let me know if it was successful!

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• HP OfficeJet Pro 8600: HP OfficeJet Pro 8600, connected to the local network but does not print a printer on the same LAN

  HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.

  Work tried fixing it but all attempts fail.

  Firewall disabled.

  Printer recognizes the router's LAN.

  Was also pointed out that the port does not communicate, can not remove it; Cannot add another...

  Printer does not print.

  How can I fix?

  Hi @AnnisMonadjem,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  When you say 'LAN', are you referring to the network or you try to share the printer on the network?

  How is the printer connected? (Ethernet/WiFi)

  If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  HP has several Officejet Pro 8600 series.

  What is the name and the product number of your printer? How can I find my model number or product number?

  • Update the firmware of the printer.
  • Don't hide the SSID (network name).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • You have a double router broadband? Make sure that the two groups were not the same network name.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.
  • Restart the router, the printer and the computer.
  • Test printing and scanning.

  If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2

  • Try printing and scanning.

  In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).

  Continue on, if the problem persists.

  Important!   Delete the temporary files and folders by using the disk cleanup utility

  1. Open the disk cleanup utility:

• 5740: does not print anything

  Monday morning, I was able to print things very well, but when I got home from classes I wouldn't let me print anything!

  I open HP print and doctor Scan which ended, there was nothing wrong. I went to HP Support Assistant, same thing.

  I was able to print the diagnoistic from my computer but I am not able to print from Microsoft word or Google Docs.  It is not in offline mode. I have a USB key on top of the printer to the computer.

  When I try to print, it appears in its qeuce as queue and printing but my printer does not print.

  What is going on? Why it does this now? This is a new printer I've had in the month of August.

  Hello

  What is the operating system on your computer? KB3194496 10 Windows and iOS 10.12 killed a lot of printers, without mercy. I'm a victim too. I think that your machine uses Windows 10 and update automatically.

  Now, please reinstall drivers on your computer and printing software.

  Kind regards.

• Apps print does not print with eStation C510a. Draws thin line at the top of the page.

  My C510a eStation printer does not print using printing applications.  Only, it prints a thin line at the top of page.  Everything works fine until I feel.

  All other functions seem to work.  It prints computer via WiFi.  It prints when I send an email to it.  It copies via the Zeen.  It does not print using printing applications.

  Does anyone else have this problem?  What is the solution?

  2010-12-23 15:00.  I just got got off the phone with a HP engineer.  She said that the station is still in TESTING phase and to call to report problems, allowing them to improve the product.  (I thought that the product would have been fully tested before being released to the public!)

  She had me reset the zineb display by pressing the volume keys during power on.  This erases everything that had been done on the Zeen by me and gave rise to no HOME screens, which will need to be implemented by me.  The only application at the bottom of the blank home page was Yahoo!.  The app of the printer was still missing.  I had to move the tray app home page.  Now, I have to spend hours, once again, setting up the Zeen.

  After the reset, the printer apps seem to work now.  The Zeen will copy by using the application of the printer.  My computer seems to still be able to print and scan to/from the station.

  The printer station eStation C510a and zineb display are very exciting.  However, they are not for someone do not want to spend the time necessary so that it can work properly.  If you have a cell phone, be prepared to use a lot of minutes while on the support.

  The HP engineer said that soon will be a new version of Android on the Zeen enabling it to be faster.

  Note: I've updated the original post with new information.

• HP OFFICEJECT 4655: THE PRINTER DOES NOT PRINT

  MY PRINTER DOES NOT PRINT DOCUMENTS FROM MY COMPUTER OR MOBILE DEVICE. I PUT IT UP WIRELESS BUT WHEN I OPEN CONTROL PANEL PRINTING OPTIONS AND DEVICE ON COMPUTER IT SHOWS UP BY DEFAULT AS HAVE A SMALL LOCK ON THE PRINTING SHORTCUTS SYMBOL. HOPE I'M MAKING SENSE. Help, please

  Hey @TEJANA1956,

  Thanks for the information!
  
  • Wireless your Officejet currently solid, flashing, or turn OFF light?

  In the meantime, we will try to run the HP print and the tool of analysis of the doctor. Please click here to download the tool. Once the download is complete, run the print and Scan doctor to 'difficulty Printing.' Should any conflict of connection, software or driver find that printing HP and the doctor analysis tool will attempt to resolve these conflicts. Once the tool is complete test print.

  Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped.

  I would like to know how it goes!

• Photosmart e-All-in-One Printe: Photosmart e-all-in-one - D110a does not print text or Doc file

  Until that number today printing problems.

  Now can't print from Word or any text file.

  All other OK.

  Uninstalled and reinstalled SW.

  Problem remains.

  Word files and text printed in WHITE.

  All others are OK.

  Hey @Clark_Stillman,

  I understand that when you print from your Windows 8.1 computer to your HP Photosmart e-all-in-one printer D110a print jobs are coming in white. I would like to help you today with this printing problem. When you print from your computer, some files are sent to your printer as "image" files If your printer 'think' it prints an image, color ink may be used to enrich or to 'do' the dark. This can be misleading because your machine can really be confronted a black ink, problem of print, but you may think that your machine works great as always black appears in print. While in reality, it's just the ink to mix color to black. Therefore, at the beginning troubleshooting I'll have print you a standalone report diagnosis on the quality of your printer. This report will help us determine if this printing of the blank page problem is caused by your printers ink system or your computer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Load plain white paper in the input tray.
  2. Tap the button of the ATM () next to the icon of configuration () in the lower left corner of the control panel.
  3. Press arrow right () and select Tools, and then tap OK.
  4. Press arrow right () to select Print Quality Report, then tap OK. The printer prints the report.

  

  • If this report prints perfectly: Only the blank page printing problem isn't be caused by your printer. On the contrary, there may be a driver or a conflicts between your computer and your HP Photosmart camera setting. Can I have it please click here to download and run the HP print and scan of the doctor tool. Once the tool downloads, please run the tool to the "difficulty of printing." If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Once the tool has completed please test printing from your computer.
  • If this report does not print correctly:  That the problem you are experiencing is caused by the printing of your printer system. To solve this problem of print quality can I please have you click here to access the appropriate troubleshooting steps. Once the support document opens please run through the Solution, one five, six Solution and seven. This includes all sub-steps under the listed Solutions. Once completed the print quality troubleshooting steps, please try to print to see if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. You can also click thethumbs up' ' icon below to say "thanks for the help!" I look forward to hear from you!

• OfficeJet 6500 e709: prints w / scale on the left margin and does not print right side of the page

  Prints with a wide margin and does not print the last 2 "or 3" on the right side of the page. This occurs even when the value of the left margin to little or none.

  HP trouble shoot said there is nothing wrong and test page prints fine.  Then back to the problem so try to print.

  HI @philg2,

  I see your thoughts produce a wide margin left and right of the page is cut off. What program are you printing from, and this occurs when you print from all programs or just a particular program?

  I see your post that this is not happening when you print a test page, so I think the problem is somehow related to the driver or program that you use. Let's start with the HP print and Scan Doctor is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

• 5530 HP does not print

  Have had my HP 5530 for 1 years.  It copies fine.  Put it up wireless.  However, most of the time when I try to print something I get an error message that it cannot print the document.  When I go to the queue it is said that there is an error.  Don't tell me what, just does not print.  I turned off the wireless and back and time to time that will help, but most of the time it does not print anything.  From time to time, it will print correctly, but does not buy a printer that would work only from time to time.  Can anyone help?

  Thank you.

  The firmware is updated thanks to the data.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning.

  Download and run printing HP and doctor Scan quickly and automatically perform several tasks of troubleshooting.

  When you click this link, HP Print and Scan Doctor is downloaded using the download of your Internet browser capabilities.

  You can post the results of this program.

• HP deskjet series of 1510 does not print

  We recently mloved to la Gomera (Canary Island) and there I bought an hp deskjet printer 1510. It will not print when connected to my laptop, also a HP with Windows vista, although it is connected, is on and is the default printer. I tried everything the doctor print and scan suggested (like cutting the fire walls, check print ooler, reinstall the driver and software etc.) and everything that I found in the taking in charge of HP. still does not print. When it is connected to our other laptop, HP also but with windows 7, it works fine. The only thing that I managed to print is a diagnostic page but it gives only numbers and letters like SN = CN39a19mmp05yr 21 PG = 81 12 BY =-5 yr 22 FB = 0/0, etc.. Nog is far from help me :-(.  someone knows how to fix this?

  Hello

  Please try the below mentioned steps...

  Click START > device and printer > add a printer > add a local printer >

  (if the printer is connected with USB)

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

• HP Officejet 6700 Premium does not print

  After that the seat the printer for too long (45 min to 1 hour), it will not be printed. If you turn it off and turn back on print on command. But then as soon as he sits too long (45 minutes to 1 hour) it does not print.

  Any suggestions?

  Hi asimetalsales, thanks for the reply.

  If you let the printer sit for the appropriate period of time, and you try to make a photocopy of the scanning flat glass, it works?

  I suggest also download and run the HP print and Scan doctor.

  Please let me know how it goes.

• New printer does not print

  My new deskjet 1510 printer bought in Maryland, does not print with my HP Pavilion dv5218nr notebook.  I tried for two days to get something to print.  I was able to make a copy yesterday.  Have down loaded on site and also the disc used to load the software nothing works. Running Windows XP; Perhaps this is absent.  Terminal has no history with another printer.                            [email protected]

  Jamieson,

  Great name; You may be bound to the mother of Marconi!

  Problem seems to be lost portions of Widows XP grateful for any printer on board.  Must return the printer with sadness.  The price was right, and it had everything I need (without WiFi and FAX, which I don't need).  No problem with the HP service, answer or product.  Problem is the refusal of Bill Gates to support his earlier successful OSs.  What I need is a system of scanning of Microsoft to find problems with printer deficiency.  I always love the simple printer and won't buy again with future software.  HP thanks to put this product on the market without all the WiFi and the FAX and other doo-dads.  Happy Thanksgiving.