5740: does not print anything

Monday morning, I was able to print things very well, but when I got home from classes I wouldn't let me print anything!

I open HP print and doctor Scan which ended, there was nothing wrong. I went to HP Support Assistant, same thing.

I was able to print the diagnoistic from my computer but I am not able to print from Microsoft word or Google Docs.  It is not in offline mode. I have a USB key on top of the printer to the computer.

When I try to print, it appears in its qeuce as queue and printing but my printer does not print.

What is going on? Why it does this now? This is a new printer I've had in the month of August.

Hello

What is the operating system on your computer? KB3194496 10 Windows and iOS 10.12 killed a lot of printers, without mercy. I'm a victim too. I think that your machine uses Windows 10 and update automatically.

Now, please reinstall drivers on your computer and printing software.

Kind regards.

Tags: HP Printers

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