Microphone does not work on HPE 020be (Realtek HD audio driver)
Hello
Is there a month, I bought a 020 HPE. The microphone was working, but since a week or 2, it no longer works. I tried to update the driver, but without success (this is the version 6.0.1.5910 for the moment). I checked the material, and it seems ok. My helmet also gives only his left side while working on another PC.
Anyone have a solution to this problem?
Thx a lot!
Hello
I found the solution myself.
I did a system reinstall from the original image. After that I did the update to windows and I have installed all updates, except one. If you install the optional realtek driver update, then the microphone no longer works. Therefore, do not update and keep the original version of the audio driver realtek 6.0.1.5882 if you have already done the installation, then you can not go back to the original situation by installing the version 6.0.1.5882, you really need a system restore.
I hope that I helped you this.
Tom
Tags: HP HP Desktops
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