Microsoft Bluetooth Notebook Mouse 5000 appears as mouse HID-complaint only, and does not appear in Intellipoint correctly

Similar Questions

• Microsoft Bluetooth Notebook Mouse 5000 bluetooth service is not in the list.

  Original title: Microsoft Bluetooth Notebook Mouse 5000 bluetooth device settings problems and

  I recently bought a laptop computer Lenovo ideapad Y530 and a Microsoft Bluetooth Notebook Mouse 5000.  I can't mouse to be recognized by the application of Bluetooth device.  I can go into the control panel and I see the icon of Bluetooth device.  I can click on it, but I can't select device settings.  When I click on device settings it is just and do not return the user interface.  Also when I followed some of the suggestions in the other forums on enter the services.msc look for Bluetooth Support to ensure that it is on, that service does not appear on my list to select.  Also, it does not find the device mouse even when it is in pairing mode.

  This icon does not appear on the status bar at the bottom of the screen with the other icons either.  The WLAN icon is there but not the Bluetooth.  Is there a way for me to check to make sure that the Bluetooth is actually being run and get the mouse to work?  I have Windows VISTA with service Pack 2 on the laptop.

  Hi POW2,.

  This is the site you can download the software/driver for your mouse.   There are two 5000 mouse listed, I don't know which is yours.  Do a test to see if the problem will be solved.

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Let us know if this helps, Kevin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Bluetooth Notebook Mouse 5000 question

  I've been using the Microsoft Bluetooth Notebook Mouse 5000 with my laptop Sony VAIO under Vista Home Premium for almost 6 months. A few days earlier, I was transferring a file from my laptop to my phone via bluetooth while the mouse is connected. During this operation, the cursor of the mouse began to move eradically in the branch on which I show the mouse. He was slow and jerky by following my movements. I had noticed this behavior in previous proceedings, all in my phone and pc were in communication via bluetooth. To fix this issue on all other occasions, I would be simply to disable the bluetooth mouse that had completed the transfer and then turn it back on and it will behave as expected. On this occasion I hit by mistake the detectable button on the bottom of the mouse instead of the power switch. The mouse came into discoverable mode, indicated by the alternating flashes red and green battery light, and the cursor no longer responds. Then, I turned off the mouse and turned back, waiting for his execution to return to normal. However, he was always insensitive. I tried to add the mouse using the bluetooth devices Wizard, but as Research Assistant for the devices mouse is not discovered, although it is in discovery mode. So, I fixed my drivers bluetooth supplied with the laptop, but no change. Interestingly, in the device under the mouse Manager, here's my touchpad and a hid-compliant mouse, if I don't have another mouse connected. When I turn off my bluetooth power, this device disappears from Device Manager and reappears when the power is turned back on, despite the bluetooth mouse not lit. I can still communicate with my phone via bluetooth, but not the mouse. Microsoft sent me a new mouse, but I do not expect this to solve the problem, because I think it's a software problem. Someone at - it ideas? If you would like more information, I can certainly do...

  I had the same problem the year last on a Dell XT; Ms sent me a new mouse BT 5000 and still had the issue. I gave up and updates several months later and unknown, the machine worked again. Today, I tried to use it on another laptop and worked well. I went back to my XT and the red LED flashing (detection mode) is back. Now, it will not pair with a PC. I think the problem is with the mouse it self. He becomes confused and stock in a mode that is not really "detectable" or bc no BT device cannot be found. Remove the water for long periods only resets NOT to be. I finally make it work but don't know what not solved the problem but that's what I did: disconnected (off) BT on PC, which is held to discover button mouse while turning power off, battery removed from the mouse. BT on PC has and began to search for devices of BT, replaced batt in mouse and turned on, you press on discover button mouse (PC is always looking for a device), and he appeared! I chose it and the red light stopped flashing and works well.

  Note that I tried everything back several months ago on the different versions of hosts BT running on XP pro with no luck. Now I use Win7 and this procedure was performed on a Win7 OS PC which seems to be more stable. Hope this helps someone. Sorry I could not be more specific about what is perhaps the question; I still don't know! :)

• I can't get my Microsoft Bluetooth Notebook Mouse 5000 to connect to windows xp

  I am running windows xp

  the mouse did not come with any software

  When the computer tries to find new material, that it doesn't have to

  all solutions?

  Hello

  ·         Have you installed the latest Windows XP Service pack on the computer?

  ·         You get the error message?

  ·         Did you try the device on another computer and check if it works?

  ·         What is the brand and model of the computer?

  Method 1:

  You must have at least Windows XP SP 2 is installed on the computer. See the minimum system requirements for Microsoft Bluetooth notebook Mouse 5000 - mouse.

  http://www.Microsoft.com/hardware/en-us/p/Bluetooth-Notebook-Mouse-5000#details

  Method 2:

  Follow the shape of measures troubleshooting articles and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  See also:

  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

• Buttons change Microsoft Bluetooth Notebook Mouse 5000

  I just bought a Microsoft Bluetooth Notebook Mouse 5000 and I have Vista on my laptop. I work my lefthanden mouse and must change thte mouse buttons. I tried to change the buttons in my control panel, but nothing happens. The mouse is not in the list of the mouse in the control panel.

  How can I change the buttons?
  Concerning
  ASTA

  Hello

  I thank you for your answer, but as I wrote above, I had already tried that. It did not work with this mouse.

  But I found an application that solved the problem. X - mouse button control. Worked like a charm.

• Microsoft Bluetooth Notebook Mouse 5000 installation error: "problem installing the driver for the device software - file to install the driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or la

  Original title: Microsoft Bluetooth Notebook Mouse 5000 install problem

  I have a LG S1 Pro Express dual computer with vista sp2. My Bluetooth Notebook mouse 5000 can be coupled to my computer, but after pairing, it will say "Device Bluetooth HID - ready to use" and "unidentified - device failed. It then opens a window saying "problem of installing the software driver for the device - driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or later. »

  I checked some things here and read about intellipoint 7.x and installed but it still does not work. This used to work before mouse

  Hello
   
   
  The drivers that you try to install seems to be corrupted. Let us fisrt remove all traces of the software driver for this device in the Device Manager and then install the drivers from the manufacturer's Web site.
   
  Step 1.
  You can uninstall the audio drivers completely from the Device Manager and re-install from the manufacturer's Web site.
  I would also recommend to check if there are Windows updates for this device.
   
  Step 2.
  Here is the link to download the latest drivers.
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK
   
  Select the type of product like "Mouse" and select the product as "Notebook Optical Mouse" and your version of operating system and the language of the operating system.
   
  This page will direct you to a link to download the IntelliPoint software, which is the software of the mouse.
   
  For more information see the links below.
  Automatically get recommended drivers and updates for your hardware
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
  
  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems
   
  I hope this helps.
   

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Microsoft Bluetooth Notebook Mouse 5000 on laptop won't let touchpad works.

  I have a Dell Studio 15 with Windows 7.

  I chose to disable the touchpad on my laptop computer touchpad options menu when the wireless pointing device is connected.  I do this because I accidetally press.

  The touchpad does not work when it is first started, unless I turn the bluetooth mouse ON and then turn OFF again, the laptop computer touchpad won't work.  If I don't have the mouse with me, I can't use my touchpad.  Even if the mouse is turned off, when I boot I get a notification in the status bar that my touchpad has been disabled because a wireless pointing device is connected when in fact it is not connected.

  I already know of workarounds for the touchpad, click on turn off, but I don't want to do that, I have no mouse connected.

  I already checked dell and Microsoft updates the driver.  I can't find one for the mouse, but I have the latest drivers for touchpad.

  Does anyone have a fix or I have this problem?

  Nothing in the BIOS cost to help.  I tried to turn off the Bluetooth radio, and of course it did not work at all when Windows starts up.  I found myself keeping just the keyboard power.  I discovered that if I put the wireless hardware switch that is on the side of the laptop it allows the touchpad works so I can uncheck the 'disable the touchpad when the USB pointing device is connected.

  It could be that the touchpad software just works well with a bluetooth for the option to disable touchpad mouse.

  I'll just leave all the time now anyway.  It's just a pain when I type, and I think I touched the touchpad and the text is in another place.

  Thanks for the help.

• Microsoft Bluetooth Notebook Mouse 5000 works for awhile then stops

  I used the troubleshooting, deleted and reinstalled the product several times. I'm getting frustrated b/c it will work for a few minutes then stop. And then it's back to uninstalling and reinstalling it.  What is going on?  Why it does not work?

  Hello

  1. do you receive any error messages?

  2. are you aware of changes to the computer before the show?

  You can connect the mouse to another computer and see if the problem still occurs.

  I also suggest you to consult the steps mentioned in the article and the Coachman.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398/en-us

  See also:

  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

  Hope this information helps.

• Program key flashes only and does not appear on the toolbar

  The 'key' does not appear in the toolbar, and so the Tools menu are not visible.

  Lucette.

  Hi RobertDunkerley,

  1. are you referring to a third-party toolbar installed on IE?

  2. when the problem started?

  3. have you made changes on the system?

  If you are referring to any third-party toolbar menu, then you can uninstall and reintall the toolbar.

  Uninstall a program

  You can also read the following article and see if it helps:

  Customize the Internet Explorer toolbars

  Hope this information is useful.

• How to install a microsoft bluetooth notebook 5000 Mouse-mouse

  Hello, Im trying to install microsoft mouse bluetooth notebook mouse 5000 on my new windows 7.

  Can you help me please install it...
  Do I need a usb device for bluetooth signal or that the computer already has bluetooth?
  Really lost.
  I tried to find the material, but he can't find it, the reason I think that its because it does not find devices bluetooth, usb only... Or I'm wrong.
  Can someone point me in the right direction...
  Thank you.

  Microsoft mice usually come with a Bluetooth USB dongle that allows you to pair it with the mouse. The mouse came with instructions on how to install it?

  Please see:
  http://support.Microsoft.com/kb/952818

  Bluetooth Notebook Mouse 5000 - Microsoft

  and:
  How install a Microsoft Bluetooth Notebook Mouse | eHow.com

• MS Bluetooth Notebook Mouse 5000 in Windows 7

  I have laptop Dell Vostro 1510 with internal Bluetooth adapter.

  My Microsoft Bluetooth Notebook Mouse 5000 works fine in the OS Windows XP SP3.

  Now I install Windows 7 and the mouse does not at all. When I turn on the mouse comes window asking for a code matching for the device and the mouse correctly recognized as "Microsoft Bluetooth Notebook Mouse 5000". I enter 0000 and then comes error: 'add the device is not leading to an unknown error. The reported error code is 0x80007048f. " And the mouse does not appear in the devices window and printers.

  Computer contains the Bluetooth Dell Wireless 360 Module (hardware ID: USB\VID_413C & PID_8140 & REV_4870) with the generic driver preinstalled adapter Bluetooth from Microsoft.

  Please, any suggestions...

  Thank you.

  I finally find the answer in this post .

  He said:
  "To pair the mouse, press and hold the button of the mouse, until the light flashes green then red (I think these are the colors), once you do that go into the bluetooth device new add and add it." Once she pairs the light will stop blinking and the mouse will start to work. »

  After this intervention my MS BT Notebook Mouse 5000 works fine in Windows 7 without auxiliary driver.

• Cannot use Bluetooth notebook Mouse 5000 - mouse in Windows 7.

  I do not understand, cannot use the notebook mouse 5000 in Windows7. When the Logitech mouse can. I can be found by bluetooth, but it has not installed all the drivers. And it cannot be used at last. I have no why material made by Microsoft may not be recognized by the new Microsoft System. I think it's funny. However, in the website of this mouse. It was said to be supported by Windows 7.

  I have Windows 7 Ultimate 64 bit and you are using the Microsoft Bluetooth Notebook Mouse 5000.  I tried the way Service.MSC recommended to select automatic and then local system and then OK and and so on.  It does not work.  I thought the mouse was defective, but then I tried to pair it with three other phones and it is paired with each other.  Why not on Windows 7 system?  I found the problem.  In all humility, wait a few days before making the following fix to give time for a technical genius to say that it is a good solution or if I just open my system to a host of other issues.  What I can say to you is the failure to connect the mouse has been frustrating but the fix I suggest worked instantly.

  Go to the icon START and type services. MSC and some SERVICES.  The dialog box that opens has a long list of things but find BLUETOOTH SUPPORT SERVICE and double-click or open it.  Select AUTOMATIC.  See the LOG on tab.  Choose the LOCAL SYSTEM and this is the road to nowhere.  This was the recommended fix, but it has never worked for me.  Select THIS ACCOUNT instead.  Type of LOCAL SERVICE.  NOW; If you click OK, it will say select password invalid or such.  No problem.   This; type Local Service in the dialog box, and then delete (a 15-dot-string) password points under the password and remove the string under confirm (the two password boxes are now empty).  Choose OK.  SUCCESS.  It should then tell you to STOP the service, then re - start the service before the change to take effect.  It should work now.

  The first thing to understand I guess, is that there is a difference between the LOCAL SYSTEM and the LOCAL SERVICE.  Configuration help dialog box says the password in the choice of LOCAL SERVICE is a null password - that was my idea.  When I chose the LOCAL SERVICE (typing in the line of dialog box) I would always get the password box and this is what brought me to take a break.  Since it is a NULL password according to the Help menu - then you should be able to remove it?  Yes, I did.  He accepted my change and after stopping and restarting the Microsoft Bluetooth Notebook Mouse 5000 service (don't use any transmitter/receiver) has worked perfectly and CONNECTED!

  I compared all my other systems that accept pairing by checking SERVICES. MSC and each computer using LOCAL SERVICE AND NOT of LOCAL SYSTEM!

  There you are!  As I said to the expectations of the beginning to see if a technical person writes and says "do not follow this recommendation.  I have no computer knowledge and my dose could have opened other problems outside power connect the mouse, the object of the exercise.  I'll look for it, too, in case I just create an unintended complication of other stuff like viruses, malicious this-and-that, and so on.

  I post because the solution worked and I wanted to share the solution of all the many hours of total frustration in finding a solution to the question of the mouse.

• IntelliPoint 7.1 - Bluetooth Notebook Mouse 5000 is not listed

  Hello

  I have the same questions... like a lefty mouser, I would like to disable the left button (default is [back]). But there is no way to do it without a driver. And there is apparently no driver.

  Please add the Microsoft Bluetooth Notebook Mouse 5000 to the list of mice available on this page, so I can choose the right Intellipoint software to download:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Thank you kindly!

  PS. I'm pretty sure that's what everybody asks...

  PPS. I am running Windows XP Professional, 32-bit edition.

  Hi IsLNdbOi and Wi - Fi of Willie,

  The Bluetooth Notebook Mouse 5000 does not assignable keys and does not use the Intellipoint software.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft bluetooth notebook 5000 laser mouse cannot be recognized

  "I can't get this new microsoft laser notebook mouse 5000 to load on one of my computers, have all of them including xp 32 bit, vista 64-bit vista programs and all empty screens after obtaining of bluetooth device '" find new hardware: find nothing. " even if I hit the button on the bottom of the mouse and the light is red green red green Charlotte

  Hello

  Maybe you have corruption counts.

  Try these to erase corruption and missing/damaged file system repair or replacement.

  1. run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  2. start - type in the search - box COMMAND find top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  3. then run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then do-, use the hidden administrator account to lower your user account (to the lowest level) APPLY/OK
  then go back and reset it to the Admin APPLY/OK - this clearly allows corruption. Do this several times. Do the
  same for other accounts that may be difficult. Then if necessary you can also reset your password
  in the accounts. Do not forget to leave your Admin account and the other to the desired level.

  Make another Admin account with your password and use it to fix the others if necessary. (just for
  repair, don't use regular account, not a safety valve) always keep a spare ADMIN account.

  DO NOT LEAVE THE ENABLED LSA OR USE DAILY. If it corrupts you are toast!

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  You can run the Admin account hidden from the prompt by if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  See if you have the questions are better in the new account and the old - compare the two.

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Microsoft bluetooth notebook 5000 mouse does not

  Original title: Microsoft bluetooth notebook 5000 Mouse-mouse

  Microsoft Bluetooth Notebook 5000 mouse installed easily.  It stopped working a few days later.  Then it started to work again a few hours later.  It stops in the middle of a session, or when the computer is idle.  I have a Dell Vostro with Windows 7, a few months older. I tried several solutions found online but none so to work.  As I said, he stops spontaneously and spontaneously starts again.  Right now it does not work.

  Hello

  1. you receive an error message?

  2 have you made changes on the computer before this problem?

  Method 1:

  You can run the fix - it mentioned in the following link.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  You can consult the following links.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshooting Wireless and Bluetooth problems

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  Method 3:

  You can consult the following links.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  See also:

  http://www.Microsoft.com/hardware/en-us/d/Bluetooth-Notebook-Mouse-5000

  http://support.Microsoft.com/kb/811798

  http://social.technet.Microsoft.com/forums/en-za/w7itprohardware/thread/7d77d07b-0af0-4aca-aba8-2a0d5429fe3a