Microsoft bluetooth notebook 5000 mouse does not

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• How to install a microsoft bluetooth notebook 5000 Mouse-mouse

  Hello, Im trying to install microsoft mouse bluetooth notebook mouse 5000 on my new windows 7.

  Can you help me please install it...
  Do I need a usb device for bluetooth signal or that the computer already has bluetooth?
  Really lost.
  I tried to find the material, but he can't find it, the reason I think that its because it does not find devices bluetooth, usb only... Or I'm wrong.
  Can someone point me in the right direction...
  Thank you.

  Microsoft mice usually come with a Bluetooth USB dongle that allows you to pair it with the mouse. The mouse came with instructions on how to install it?

  Please see:
  http://support.Microsoft.com/kb/952818

  Bluetooth Notebook Mouse 5000 - Microsoft

  and:
  How install a Microsoft Bluetooth Notebook Mouse | eHow.com

• Microsoft Bluetooth Notebook 5000 - I can click but the cursor does not move

  Greetings,

  I have a Bluetooth Notebook 5000 mouse that has a weird problem. It is well connected to my computer bluetooth, and I have all the updated drivers. Since last week, when I move the mouse, the cursor does not move (on the screen), but when I click on (either on the middle left, right, even scroll to the top and bottom), it works.

  My guess is that the laser under the mouse thing is probably broken. I tried different surfaces to see if I got any kind of reaction, but none works.

  Now the other problem is that the PID (as well as other numbers) number under the mouse is partially illegible due to wear. I can't see the last part of the PID.

  Anyone got any ideas? And is there a way that it could be replaced under warranty, even with an incomplete PID?

  Best regards

  Philippe

  Hello Philippe,

  Thanks again for the update.

  It is possible that there is a hardware problem.

  I suggest you to contact Microsoft hardware support.
  Reference:
  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

  Thank you

• Microsoft 5000 mouse does not

  original message: after reading all these posts and responses I really want to know why I should not buy an Apple product, next time?  I fight the mouse 5000 for over 2 years and can find no solution.

  Microsoft bluetooth notebook mouse 5000 mouse does not work

  Hello

  1. what exactly is the problem that you are facing with the mouse?

  You can check out the link below and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  If the steps in the link above do not help, you can contact support for Microsoft Hardware.

  Microsoft Hardware support

  http://www.Microsoft.com/hardware/en-us/support

• Wireless Microsoft notebook optical mouse does not work with g42 - 410 us laptop

  Wireless Microsoft notebook optical mouse does not work with g42 - 410 us laptop

  Hi Mary,

  Did you install all the necessary drivers, firmware and/or software Intellisoft of the mouse and then restart?

  You have good batteries in the mouse?

  Verify that the mouse is compatible with working computer and your operating system?

  Have you checked the mouse icon in the control panel (after all of the above) to a setting to activate?

  Contact the vendor of your computer and see if you need to update something else.  When I installed my wireless mouse, it wouldn't work until I updated the touchpad, the firmware drivers and.

  Good luck!

  Kosh

• Microsoft bluetooth notebook 5000 laser mouse cannot be recognized

  "I can't get this new microsoft laser notebook mouse 5000 to load on one of my computers, have all of them including xp 32 bit, vista 64-bit vista programs and all empty screens after obtaining of bluetooth device '" find new hardware: find nothing. " even if I hit the button on the bottom of the mouse and the light is red green red green Charlotte

  Hello

  Maybe you have corruption counts.

  Try these to erase corruption and missing/damaged file system repair or replacement.

  1. run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  2. start - type in the search - box COMMAND find top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  3. then run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then do-, use the hidden administrator account to lower your user account (to the lowest level) APPLY/OK
  then go back and reset it to the Admin APPLY/OK - this clearly allows corruption. Do this several times. Do the
  same for other accounts that may be difficult. Then if necessary you can also reset your password
  in the accounts. Do not forget to leave your Admin account and the other to the desired level.

  Make another Admin account with your password and use it to fix the others if necessary. (just for
  repair, don't use regular account, not a safety valve) always keep a spare ADMIN account.

  DO NOT LEAVE THE ENABLED LSA OR USE DAILY. If it corrupts you are toast!

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  You can run the Admin account hidden from the prompt by if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  See if you have the questions are better in the new account and the old - compare the two.

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Windows 8.1 Bluetooth MIcrosoft Wireless Notebook Presenter Mouse 8000 not connected whenever I turned on the PC

  I have windows installed 8.1 and since I did it whenever I turned on the laptop Dell Bluetooth mouse not connect I need to remove it and pair it again.

  Before the upgrade to windows windows 8.1 8 it was working properly.

  What can I do?

  It worked well. The difficult thing was to remove all drivers before installing new.

  Thank you

• Microsoft Wireless Notebook Optical Mouse 3000 does not illuminate.

  I 1 Microsoft Wireless Notebook Optical Mouse 3000 mouse model, but now the mouse still works fine but the transceiver with to connect does not! When I flug in there in my computer the light say not keen to see it was connected, so the mouse can does not, can someone get this problem? Sorry for my English!

  hzonmd,
  Thank you for visiting the Microsoft Answers community forum.

  Here is an article that has several for your wireless mouse troubleshooting steps and should help you to solve this problem:

  The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently
  http://support.Microsoft.com/kb/838398

  Please try these steps and let us know if you need additional assistance.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Bluetooth Notebook Mouse 5000 appears as mouse HID-complaint only, and does not appear in Intellipoint correctly

  I just installed the mouse on my laptop Dell D820 running Windows 7 Ultimate (all the fullyy patched)

  The mouse is recognized by the system and displayed both Bluetooth devices and devices windows with the correct name: Microsoft Bluetooth Notebook Mouse 5000.  It works also.

  However when I open Microsoft Mouse and go to the tab buttons, it is reported no. Microsoft USB mouse detected which means that I can not configure the buttons, etc.

  And when I go to the Hardware tab reports the mouse as a mouse HID-complaint that is so, it also appears in Device Manager.

  So far I have tried:

  • Remove the mouse, and then reinstall (in a number of different ways).  When he returned, he is reported as 'unidentified device' and the device driver indicates a driver installation failed
  • Uninstalling and reinstalling Intellipoint - latest version downloaded and installed to sweat
  • The mouse of uninstall, reboot and reinstall the mouse

  All very irritating.   Any suggestions to get the system fully recognize the mouse, please

  See http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=099&active_tab=systemRequirements.

  IntelliPoint is not necessary and does not support the Bluetooth Notebook Mouse 5000. The buttons are not configurable.

  There are some other Bluetooth Microsoft mouse which are supported by IntelliPoint, and the buttons can be configured.
  See http://www.microsoft.com/hardware/mouseandkeyboard/ProductList.aspx?type=Mouse&techId=Bluetooth

• Microsoft Bluetooth Notebook Mouse 5000 bluetooth service is not in the list.

  Original title: Microsoft Bluetooth Notebook Mouse 5000 bluetooth device settings problems and

  I recently bought a laptop computer Lenovo ideapad Y530 and a Microsoft Bluetooth Notebook Mouse 5000.  I can't mouse to be recognized by the application of Bluetooth device.  I can go into the control panel and I see the icon of Bluetooth device.  I can click on it, but I can't select device settings.  When I click on device settings it is just and do not return the user interface.  Also when I followed some of the suggestions in the other forums on enter the services.msc look for Bluetooth Support to ensure that it is on, that service does not appear on my list to select.  Also, it does not find the device mouse even when it is in pairing mode.

  This icon does not appear on the status bar at the bottom of the screen with the other icons either.  The WLAN icon is there but not the Bluetooth.  Is there a way for me to check to make sure that the Bluetooth is actually being run and get the mouse to work?  I have Windows VISTA with service Pack 2 on the laptop.

  Hi POW2,.

  This is the site you can download the software/driver for your mouse.   There are two 5000 mouse listed, I don't know which is yours.  Do a test to see if the problem will be solved.

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Let us know if this helps, Kevin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Bluetooth Notebook Mouse 5000 installation error: "problem installing the driver for the device software - file to install the driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or la

  Original title: Microsoft Bluetooth Notebook Mouse 5000 install problem

  I have a LG S1 Pro Express dual computer with vista sp2. My Bluetooth Notebook mouse 5000 can be coupled to my computer, but after pairing, it will say "Device Bluetooth HID - ready to use" and "unidentified - device failed. It then opens a window saying "problem of installing the software driver for the device - driver for this device is missing a necessary entry.» Maybe it's because the file INF was written for windows 95 or later. »

  I checked some things here and read about intellipoint 7.x and installed but it still does not work. This used to work before mouse

  Hello
   
   
  The drivers that you try to install seems to be corrupted. Let us fisrt remove all traces of the software driver for this device in the Device Manager and then install the drivers from the manufacturer's Web site.
   
  Step 1.
  You can uninstall the audio drivers completely from the Device Manager and re-install from the manufacturer's Web site.
  I would also recommend to check if there are Windows updates for this device.
   
  Step 2.
  Here is the link to download the latest drivers.
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK
   
  Select the type of product like "Mouse" and select the product as "Notebook Optical Mouse" and your version of operating system and the language of the operating system.
   
  This page will direct you to a link to download the IntelliPoint software, which is the software of the mouse.
   
  For more information see the links below.
  Automatically get recommended drivers and updates for your hardware
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
  
  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems
   
  I hope this helps.
   

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I can't get my Microsoft Bluetooth Notebook Mouse 5000 to connect to windows xp

  I am running windows xp

  the mouse did not come with any software

  When the computer tries to find new material, that it doesn't have to

  all solutions?

  Hello

  ·         Have you installed the latest Windows XP Service pack on the computer?

  ·         You get the error message?

  ·         Did you try the device on another computer and check if it works?

  ·         What is the brand and model of the computer?

  Method 1:

  You must have at least Windows XP SP 2 is installed on the computer. See the minimum system requirements for Microsoft Bluetooth notebook Mouse 5000 - mouse.

  http://www.Microsoft.com/hardware/en-us/p/Bluetooth-Notebook-Mouse-5000#details

  Method 2:

  Follow the shape of measures troubleshooting articles and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  See also:

  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

• Buttons change Microsoft Bluetooth Notebook Mouse 5000

  I just bought a Microsoft Bluetooth Notebook Mouse 5000 and I have Vista on my laptop. I work my lefthanden mouse and must change thte mouse buttons. I tried to change the buttons in my control panel, but nothing happens. The mouse is not in the list of the mouse in the control panel.

  How can I change the buttons?
  Concerning
  ASTA

  Hello

  I thank you for your answer, but as I wrote above, I had already tried that. It did not work with this mouse.

  But I found an application that solved the problem. X - mouse button control. Worked like a charm.

• Microsoft Bluetooth Notebook Mouse 5000 question

  I've been using the Microsoft Bluetooth Notebook Mouse 5000 with my laptop Sony VAIO under Vista Home Premium for almost 6 months. A few days earlier, I was transferring a file from my laptop to my phone via bluetooth while the mouse is connected. During this operation, the cursor of the mouse began to move eradically in the branch on which I show the mouse. He was slow and jerky by following my movements. I had noticed this behavior in previous proceedings, all in my phone and pc were in communication via bluetooth. To fix this issue on all other occasions, I would be simply to disable the bluetooth mouse that had completed the transfer and then turn it back on and it will behave as expected. On this occasion I hit by mistake the detectable button on the bottom of the mouse instead of the power switch. The mouse came into discoverable mode, indicated by the alternating flashes red and green battery light, and the cursor no longer responds. Then, I turned off the mouse and turned back, waiting for his execution to return to normal. However, he was always insensitive. I tried to add the mouse using the bluetooth devices Wizard, but as Research Assistant for the devices mouse is not discovered, although it is in discovery mode. So, I fixed my drivers bluetooth supplied with the laptop, but no change. Interestingly, in the device under the mouse Manager, here's my touchpad and a hid-compliant mouse, if I don't have another mouse connected. When I turn off my bluetooth power, this device disappears from Device Manager and reappears when the power is turned back on, despite the bluetooth mouse not lit. I can still communicate with my phone via bluetooth, but not the mouse. Microsoft sent me a new mouse, but I do not expect this to solve the problem, because I think it's a software problem. Someone at - it ideas? If you would like more information, I can certainly do...

  I had the same problem the year last on a Dell XT; Ms sent me a new mouse BT 5000 and still had the issue. I gave up and updates several months later and unknown, the machine worked again. Today, I tried to use it on another laptop and worked well. I went back to my XT and the red LED flashing (detection mode) is back. Now, it will not pair with a PC. I think the problem is with the mouse it self. He becomes confused and stock in a mode that is not really "detectable" or bc no BT device cannot be found. Remove the water for long periods only resets NOT to be. I finally make it work but don't know what not solved the problem but that's what I did: disconnected (off) BT on PC, which is held to discover button mouse while turning power off, battery removed from the mouse. BT on PC has and began to search for devices of BT, replaced batt in mouse and turned on, you press on discover button mouse (PC is always looking for a device), and he appeared! I chose it and the red light stopped flashing and works well.

  Note that I tried everything back several months ago on the different versions of hosts BT running on XP pro with no luck. Now I use Win7 and this procedure was performed on a Win7 OS PC which seems to be more stable. Hope this helps someone. Sorry I could not be more specific about what is perhaps the question; I still don't know! :)

• Problem with Microsoft Notebook 5000 mouse not working not properly

  Hello

  My old notebook 5000 mouse, 3 yr became somewhat erratic, so I tried to clean the lens, gently, with a cotton wool bud! I know I shouldn't, but... Yes, I did.

  It was still more does not on the mouse pad, I tried on the laptop (black) a little better, but when I place it on a book purpley / red back to perfect recognition.

  Any suggestion would be appreciated, because its price doubled in since I bought it.

  I thought to replace, but you really can't find anything better, so I maybe but another.

  Or maybe find a purple mouse mat!

  Any help would be appreciated.

  Thank you

  Dave

  Hello Dave,

  Please provide a detailed description of the issue.

  There could be a possibility that this issue would have occurred because of damaged in the system wireless mouse drivers.

  Please provide me with the following information to better understand the issue.

  1. What is the exact model of the mouse that you use in the system? What is the mouse Microsoft Wireless 500?

  If so, I suggest to uninstall and reinstall the driver software Microsoft Wireless 5000 mouse and check if that helps.

  To do this, please refer to the steps below and check if that helps.

  1. Type devmgmt.msc in the search box start and press ENTER.

  2. In Device Manager, expand the mouse & keyboard listed in the list of devices.

  3. Right click on the driver.

  4. Click on uninstall.

  5. Restart the computer. The drivers will install automatically.

  To download the driver

  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  For reference:

  Please refer to the article below and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/en-us/KB/838398

  Or you can also check out this link as well.

  Troubleshoot a wireless mouse that does not correctly

  https://support.Microsoft.com/en-us/KB/321122?WA=wsignin1.0

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

  Thank you.