Microsoft Games keep disappearing

Hello.  Some of my games from Microsoft (for example, Freecell, Solitaire, etc.) regularly since my office - usually disappear once the computer wakes up from sleep mode.  When that happens, I can not also open them from the control panel.

I noticed that others also seem this problem.  I tried the check/uncheck games tip discussed in the forums.  It does not work.  I was able to use the system restore, but it is tedious to do and I'm afraid I might lose some programs or work for a time to do this.  I ran anti-spyware and anti-virus programs, but they have not found anything.

Someone at - it suggestions?  Thank you.

Hello

The operating system you have installed on the computer?

First, remove the game desktop shortcuts and create new shortcuts.

Also, follow these steps:

Step 1: Perform a clean boot.

Check whether a third-party program or service is causing the problem.

Refer to this article for more information:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 http://support.Microsoft.com/kb/929135

Steps to perform a clean boot:
a. click the ORB start on your desktop
b. type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
c. in the general tab, click Selective startup.
d. under Selective startup, clear the check box load startup items.
e. click on the Services tab, select the hide all Microsoft Services check box and then click Disable all.
f. click OK.
g. When prompted, click on restart.

NOTE: Please check that you start your computer in normal mode after a repair. Follow step 7 of the article mentioned above.

Step 2: Create a new user account.

Check if the problem occurs in a new user profile.

Step to create a new user account:
a. open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, then clicking on user accounts.
b. click on manage another account.   If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
c. click on create a new account.
d. type the name you want to assign to the user account, click an account type (Administrator), and then click on create an account.

Refer to this link for help:
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

Kind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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