Microsoft has people who call and say there is a $100.00 refund either tire when you bought your computer. ?

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• My hard drive crashed and I lost Adobe Acrobat, who had been installed by Dell, when I bought the computer? How can I reinstall Adobe Acrobat.

  My hard drive crashed and I lost Adobe Acrobat, which was preinstalled by Dell, when I bought the computer.  How can I reinstall Adobe Acrobat?

  Hey Stan,

  Please see the following link for download Acrobat.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  You can it by entering your Adobe credentials if it was a subscription or license by typing the serial number if it was a perpetual version.

  Concerning

  Sukrit diallo

• Is this normal that Microsoft at home, my phone and say that my PC is not working properly?

  Is this normal that Microsoft at home, my phone and say my pc works not properly.

  Hello

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Microsoft calling you to tell you that your computer has a virus that sends alerts he has a virus?

  I had someone call me on my home phone to tell me they were Microsoft and said that for the weeeks last few my computer sent because he has a virus and only they could repair error reports. Microsoft is actually do that or is it a scam?

  Hello

  Yes, it's a SCAM! I hope that you don't give them access to your computer. If you did
  Please let us know so we can offer suggestions to combat their possible actions.

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Microsoft Visual C++ 2005 Redistributable and says that the component you are trying to use is on an unavailable network resource

  Vcredist.msi
  I have Windows XP and just upgraded my Zone Alarm Internet Security Suite to the new version. The parental control available in it says they are available but not installed. I click on install and a window will appear titled Microsoft Visual C++ 2005 Redistributable and says the component you are trying to use is on a network unavailable resource. I need help to understand this.

  Hi brianr30,

  I suggest that you download the latest version of the Microsoft Visual C++ Runtime manually and check to see if it helps.

  How to get the Visual C++ 6.0 runtime components

  http://support.Microsoft.com/kb/259403

  If you're still having problems, then you will need to contact ZoneAlarm support for assistance.

  https://support.ZoneAlarm.com/

• While trying to install windows 7 pro 64-bit, as the files to try to finalize an error message appears and says that windows cannot manipulate files to work with the hardware in my computer

  Original title: Win hardware problem. 7 PRO

  Trying to install windows 7 pro 64-bit, and while files are trying to finalize a message error shows up and says windows can't handle files to work with the hardware in my computer.

  The only thing I can think is that maybe the Mobo is not compatible with windows 7, do not answer on the Asrock web page.

  -Asrock Fatal1ty killer FM2 + Mobo. Processor AMD Athlon X 4 860 K. RAM Corsair 2133 (executed in 1866)

  Or they are corrupt, try to get a new copy and try again.

  For 5 years, Microsoft made it fairly easy for users of the Windows 7 operating system to get reinstall media. If you have lost your support disc or installation retail collection; either it has been damaged or defective; You can download a copy of the edition that you have licensed from a membership site called Digital River. More recently, Microsoft ended the availability to reinstall media that you can download as a. File ISO in Digital River, which is a digital reproduction of an optical disc.

  It was particularly convenient for people who could not easily get the manufacturer's recovery media, did not want to pay the fees required to get or preferred a clean configuration without the software packaged manufacturers or even a recovery partition does not work. It's easy to use, all you had to do was reinstall and reactivate using the product key located on the certificate of authenticity and download all the drivers on the manufacturers website.

  Given that this option is no longer available, what are your options? See the article for more details:

  How to: What are my options for Windows 7 reinstall media?

  Make sure you scroll down and read the section:

  What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

• I'm alert saying 'there is problem at startup msijmm32.dll' every time I restart my computer.

  Dear team,

  I'm alert saying ' there is problem at startup msijmm32.dll' every time I restart my computer.
  Please suggest to solve the same.

  Thank you

  Hello

  1. are you able to start your computer successfully?

  2. what was the recent change in hardware or software performed on the computer before the question?

  If you receive an error for "msijmm32.dll", it's a Trojan infection masquerading as a system file.

  If you receive an error message about 'msimg32.dll' is a correspondent for desktop applications and transparent bits in Windows system file.

  Please follow the links below to hep the problem.

  Method 1

  If you are able to boot to your desktop, please run a virus scan that the file 'msijmm32.dll' is a known infection.

  Please scan the computer for infections by using the links below.

  Reference link:- http://www.microsoft.com/security/pc-security/default.aspx#Safety-products-and-scans

  Microsoft antivirus software: -.

  http://www.Microsoft.com/security/PC-security/malware.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 2

  If you are not able to boot to the desktop normally, and then start your computer in safe mode with network and follow method 1

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Note: Only internet wired connection will work in safe mode with network, if there must be procedures for troubleshooting which requires the content of the internet, then please download the content in normal mode and pass t safe mode, in the case of a wired connection, please connect a cable directly.

  Method 3

  If you are facing the error for the dll file msimg32.dll, try re-record it manually in safe mode or in normal mode.

  a. click on start
  b. type term (right click and run as administrator)
  c. type regsvr32 msimg32.dll and press enter

  Also run a scan of system files Checker

  Run a System File Checker tool

  http://support.Microsoft.com/kb/929833

  I hope this helps.

• There is not enough disk space to save this theme in your computer

  I am UNABLE to record ANY theme in my computer for sharing! everytime I try I get the following error "there is not enough disk space to save this theme on your computer! but I have MORE than 50 GB free! even record on my drive hard 2 TB results in the SAME error! No MATTER how big or small the theme is, the result is that EVERY TIME the error! and google has NOTHING when I searched it!

  Hello

  It seems that you are unable to record the themes, you get the error: "there is not enough disk space to save this theme on your computer.

  Here are a few troubleshooting steps that you can try to solve this problem.

  Method 1: We will perform disk clean and check if the problem persists.

  Delete files using disk cleanup

  http://Windows.Microsoft.com/en-in/Windows7/delete-files-using-disk-cleanup

  Method 2: Connect to the different user account and check if you can save the theme.

  If it works fine in another user account, then the current account may be corrupted.

  
  

  See this link to create a new user account and then copy files and settings old user profile to the new user profile

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  If you have additional problems, please reply to this post and we will be happy to help you further.

• with the auto more recent updated version of firefox now there is a white bar that appears when you move your mouse over this area. I want that gone, how?

  When you move your mouse below the address bar opens a white bar, making it so you can't click on buttons or links on sites, like buttons connection for example. also when using the full screen, you can no more mouse on the tabs at the top of the screen, only this white bar appears. This prtty much kills its use full screen for me. Thus, this white popup bar and mode full screen with the white bar without tabs firefox has pretty much ruined it for me. in any case to fix it would be great.

  Launch Firefox in Mode safe
  
  While you are in safe mode;
  
  Firefox Options > advanced > General.
  
  Find and stop using hardware acceleration.

  ===================================

  Hello

  To better help you with your question, please provide us with a screenshot. If you need help to create a screenshot, please see How to make a screenshot of my problem?

  Once you have done so, attach the file to screen shot saved to your post on the forum by clicking on the button Browse... under the box to post your reply . This will help us to visualize the problem.

  Thank you!

• Why do I get a message saying that I am not connected to the Internet when you try to install IOS 9.3?

  WWhy I get a message saying that I am not connected to the Internet when you try to install IOS 9.3?

  It is a known issue and Apple is working on a fix for 9.3. This article summarizes some of the problems with the current version.

  http://osxdaily.com/2016/03/25/Troubleshooting-iOS-9-3-update-problems/

• Hi all, I keep is typed in the password at startup box, in bars in safari and firefox coupled with a stuck key noise that stops when you press a key, I scanned with antivirus that seems clear, can anyone help?

  Hi all, I get a storm of +'s typed in the password at startup box upward, in bars in safari and firefox coupled with a stuck key noise that stops when you press a key, I scanned with antivirus that seems clear, can anyone help?

  Clings in the key on the keyboard? Wired or wireless keyboard?

  Try to run this program, copy and paste the result in a response. The program was created by Etresoft, a regular contributor.  Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.

  Etrecheck - Information System

  Reset an Apple Bluetooth mouse or Trackpad wireless keyboard (pairings and other common troubleshooting problems)

  Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.

  Reset the NVRAM EXTRA memory

• What happens if you use your computer, updatesare being downloaded, and you disconnect from the internet?

  What happens if you use your computer, updatesare being downloaded, and you disconnect from the internet?

  Nothing happens.  The download is incomplete and the updates are not installed.  The next time you go on the site to update or the next time that your automatic updates are are that the updates will be downloaded again.

  John

• What does Err1 and Err3 when you restart your PC with Windows Vista?

  What does Err1 and Err3 when you restart your PC with Windows Vista?

  Hi MichaelNessel,

  1. What is the full error message that you receive?

  2. don't you make changes on the computer before this problem?

  3. What is the brand and model of the computer?

  Please provide us with more information about the issue so that we can provide you with the necessary assistance.

• Problems of conversion of PDF to MS Word document.  I managed to convert 4 files and now the subsequent files generate a "Conversion failed" error when you try to convert the file.  I have a big manuscript and I separated each chapter to assist with co

  Problems of conversion of PDF to MS Word document.  I managed to convert 4 files and now the subsequent files generate a "Conversion failed" error when you try to convert the file.  I have a big manuscript and I separated each chapter to help the conversion; as I said, the first 4 pieces without problem, then the conversion failure.  I tried to convert the document integer and same result.  Specifically, I bought the feature export to Word.  Please help.  I had initially export the Word Perfect PDF document and attempting to pass PDF to MS Word.

  Hi sdr2014,

  I'm sorry to hear that your conversion process is at a standstill. It seems that the problem is not specific to a single file, you have been unable to convert anything, since the first four chapters of a correct conversion.

  So, let's try this:

  If you want to convert via the ExportPDF site, please sign out, clear the browser cache, and then reconnect. If you use the drive, please choose Help > updates to ensure that you have installed the latest version.

  Please let us know how it goes.

  Best,

  Sara

• Microsoft has a free registry and optimize cleanser

  your kidding does me microsoft have a registry cleaner and optimizer free

  Microsoft does not provide such software. You can try third-party software.

  But it's very risky. These programs tend to damage the registry and in extreme cases even face serious consequences on the material.

  If there is any problem with your registry, you can either mention it here or google out. There are several solutions for each problem.

  If you want to try something then see "ccleaner" its good for optimization