Microsoft Product Support Services (C00D28B7) Windows Media Player 11

I use a 4 month old XPS M1530 DELL with Windows Vista. And Windows Media Player 11 was already installed. I always update my computer with the latest updates for Windows and Vista.

Hello. For a few weeks ago, I wanted to take the opportunity to see a TV program that was protected with DRM by using Windows Media Player 11 I have installed on my computer. After I chose to play this TV program with Windows Media Player 11, I got a message that I had to install an add-in to be able to view the selected program. I accepted and then.

I never had a confirmation that it went well. And I'm still not able to see TV programs that are protected by DRM. Whenever I try to load the protected DRM content I get the same error. The error text that appears is the following (translated from the Norwegian version)

There is a problem in the DRM (Digital Rights Management) component. Contact the Technical Support of Microsoft (C00D28B7). Windows Media Player cannot play the video and reported the error message above.

I tried to get answers on how to solve this problem on the internet without finding any answers. Can someone please help me solve this? Please describe how, to English easy since my English could be better. I have also considered reversing this additional installation. It is to uninstall this add-on. Can someone help me to do this?

Hi ourkid,

Thanks for posting answers.microsoft.com

It seems that the error log has been changed on your system.  If the DRM is used correctly, try to install this update to resolve the problem.

http://drmlicense.one.Microsoft.com/crlupdate/en/crlupdate.html

Thanks again for the ad at answers.microsoft.com
Debbie
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Error Microsoft FIXIT and cannot install Windows Media player

    Original title: microsoft solve this report: cannot install Windows Media Player 9 because the folder permissions used by W.M.Player need to be repaired. How can I do this?

    Windows xp pro, windows version - 5.1, arch / x 86 re

    Kostas,

    Thank you for the information required on this issue.

    Please provide the following information:

    Have you been able to solve the problem after following the methods?
    We would like to know the status of this problem now after following the proposed methods previously.
    We know with the results on this issue.
  • Why there is no service on my windows media player play

    I can't find the button "play to" wmp on my media player is updated, but there is no button "play to" where all the help guides show that it is. I tried several of the help guides provided by microsoft, but you still can't find the button "play to" any help would be greatly appreciated

    Weird?

    The button appears on mine, but you can use it in 'Streaming' is turned on, and the PC can connect to your multimedia device (TV in my case).

    If you right click on a file (photo or video, etc.) in WMP, then 'Play To' appears?

    Additional information - http://www.everything-microsoft.com/2009/10/29/windows-7-guides-using-play-to-in-wmp-12/

    It may be an error in WMP or even course, so have you tried the old UN-install/Reboot/reinstall WMP to see if that helps? - http://www.howtogeek.com/howto/26107/how-to-reinstall-windows-media-player-in-windows-7-to-solve-problems/ and/or convenience stores of WMP - , to the search type "Troubleshoot" (without the quotation marks) in "Troubleshooting" click results click on "programs" and look at convenience stores of player three media (esp delivery to zero one), to see if they find and then fix anything.

    PS - the search around, I just found this tip for another ' play to ' problem on WMP12.

    1 closed WMP12.
    2. go into [Control Panel-> system] Services and safety-> administration-> Services tools
    3. Locate the service named "Windows Media Player Network Sharing Service"
    4. stop the Service manually.
    5 locate the "UpnP device host" service Stop the service and restart it.
    6. start 'Windows Media Player Network Sharing Service' now.
    7. close the control panel and all the windows. Open Windows Media Player... make a right click on a playlist and see if the Play option lists the TV. Try to play now... He started playing for me at this point!


    While the symptoms were not the same as yours, it may be useful to at least check the services are listed and started.

  • Microsoft should update Windows Media Player to play all kinds of videos and upgrade the Windows Photo Viewer to open all types of photos

    Original title: microsoft should spend there windows media player that can play any type of vedio.it will traditionally use media player to download other players instead.

    Microsoft should there be upgraded windows media player that can play any type of vedio.it will traditionally use media player to download other players instead. and also upgrad windows photo viewer to open all types of photos...

    The latest version of Windows Media Player that could open almost any multimedia file was version 6.4. Starting from this version, Microsoft have not been allowed to allow WMP to play almost any type of media file, and they were taken to court top.

    That's why Microsoft does not now permit. Apparently, the decisions of the Court are there to give other media players, including Apple stuff, a foothold in the market. I don't think Microsoft 3rd party codecs use same lawyer in case they have trouble.

  • Creation of DVD Windows Media Player, Media Center, stop working

    I use Windows Vista and that you cannot use Windows Media Center, Media Player, Media Player Classic or Windows DVD Maker.

    When I try and play a video file for example, I immediately have an error message saying that "Windows Media Player has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. Same message for attempting to use one of the other programs listed.

    I tried to reboot, I checked for updates and Windows Vista Service Pack 2 installed and I used the Microsoft fix it solution to 'Windows Media Player stops responding after you install a third-party product that registers its own version of the Wmp.dll file' (using both the "fix it for me" and "Let me fix it myself" options).

    Unfortunately that I do not have a restore to restore point, my only option was to restore to the point before you install Windows Vista Service Pack 2, but my problem before this.

    Any help would be greatly appreciated! I think that the problem may have started when I updated a program, I used without any problems in the past ("Format Factory"), because I can't think of anything that may have done so.

    Thank you!

    Hello

    First of all make sure that WMP is really stopped, look in the Manager of tasks - right click on taskbar - task manager.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228
    ----------------------------------------------

    Then try the Startup Repair, then Chkdsk from the command here:

    This tells you how to access the System Recovery Options
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    Try runnng Chkdsk of Recovery Options
    (it of a more efficient way to manage to restart the computer and might work)

    This is the way to start however recovery, it's better.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ---------------------------------

    and, if necessary:

    How to perform a repair for Vista Installation - it is a reinstallation of the operating system, not even as a tool for system restart
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    This tells you how to access the System Recovery Options
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Rob - bicycle - Mark Twain said it is good.

  • Is there a possibility that MusicBrainz can be added as a data provider for Windows Media Player

    When you use Windows Media Player, I was hurt a lot to identify my music. A lot of music I have is not available in the Microsoft music meta service database. What gives? Would be nice if Microsoft could be added to their database. MusicBrainz is a big data provider for Windows Media Player and would make it easier for information about the available media. Data MusicBrainz are permitted in the public domain and some under Creative Commons (CC) license. I don't think that Rovi has a contract saying to Microsoft data to use. I can cite other data in addition to the AMG providers: Journal of CD Japan, CD newspaper China, ZACR DBS and feedback from users. I can almost guarantee you if Microsoft used the MusicBrainz data, Windows Media Player would be much easier for the Organization of the music. Data MusicBrainz are much better quality than WMP user feedback data.

    Hi chuckwoodakawoodchuck,

     
    Welcome to the Microsoft community. Thanks for your suggestion, I will ask you post this feedback in the following link as well.
     
     
    Please let us know if you find any problem with Windows, we will be happy to help you.
  • Windows Media Player keeps popping up

    WMP keeps popping up without my asking. How can I stop this? I've tried several things, write uninstall it and reinstall, all to nothing does not.

    Thank you

    Stu

    Original tile: Windows Media Player

    Hi Stuart,

    Welcome to the Microsoft community.

    Does Windows Media Player when you try to launch another program?

    If Yes, follow the article below:

    When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program

    https://support.Microsoft.com/en-us/KB/950505?WA=wsignin1.0

    If Windows Media Player keeps popping randomly, let us run the troubleshooter in Windows Media Player and see if it helps.

    Open the troubleshooting Windows Media Player settings Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

    If both of them do not help, try the steps below:

    1. click on 'Start' > type Services in the search box
    2. click on "Services" with the gear icon
    3. on the left, find the service for (Windows Media Player)

    4. double-click the service, and change the type from Automatic to Manualstartup.

    Let us know the results after running the above troubleshooting steps. Feel free to get back to us if you need further assistance.

  • Window Media Player.exe using 100% of CPU and memory

    I have a Pavilion dv4-2145-dx Windows 7 Ultimate SP1, 4 GB of memory. Windows Media Player.exe supports my CPU 100% usage and it is striking all my memory - 4 GB.   It started right after I set up a homegroup.

    I had to go into Admin/service and change the Startup Type to disabled for:

    • Windows Media Center Receiver Service
    • The window media services planning service
    • Windows Media Player Network Sharing Service

    I tried setting services to manual, but Windows Media Player has yet caught all the CPU and memory, he could then I disabled all the.

    I do not know how to disable homegroup and Windows Media Player services work together so I wonder if everything is always operate has designed with the homegroup and sharing my music.

    Hello

    I think this explains the problem.  The 2 entries here should be deleted, because the first will try to index all of your user profile and the second will attempt to index all of the Windows Partition.

    C:\Users\Rick

    C:\

    To remove them, click to the left of the entrance, highlight it, and then click Remove.  When these two entries have been removed, reboot the laptop and you should find that the problem has been resolved.

    Kind regards

    DP - K

  • DVD Windows media player cannot play this dvd because it is not possible to activate the ANALOG on the output display copy protection try to install a driver available for your video card

    When you try to play a dvd it (above) is displayed. Anyone know where I can be able to get a updated driver free for my video card, or in any other way to solve this problem. your help would be greatly appreciated. Thank you.

    When you try to play a dvd it (above) is displayed. Anyone know where I can be able to get a updated driver free for my video card, or in any other way to solve this problem. your help would be greatly appreciated. Thank you.

    =======================================
    What version of Windows are you using?

    The free VLC Media Player may be worth a try...

    It will play anything.

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    VLC Media Player (32-bit Version)
    http://www.filehippo.com/download_vlc_32/
    (works on XP, Vista, 7, 8)
    (the name of the file to download is: vlc - 2.0.5 - win32.exe)

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    VLC Media Player (64-bit Version)
    http://www.filehippo.com/download_vlc_64/
    (works on XP, Vista, 7, 8)
    (the name of the file to download is: vlc - 2.0.5 - win64.exe)

    And the following links may be worth a visit:

    (2004673) Windows Media Player cannot
    read the DVD because it is not possible to
    turn on analog copy on the output protection
    view
    http://support.Microsoft.com/kb/2004673

    Windows Media Player cannot play the DVD because it is not
    possible to put on the protection against analog copying on the output screen
    http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=12.0.7100.0&ID=C00D1167&ContextId=61&OriginalID=C00D1167

  • How to play .aac or .m4a files in Windows media player 11

    Hello

    Can someone tell me how to play .aac or .m4a on Windows Media Player 11 files?
    I need an answer desperately please!
    Thank you.

    Hello

    The .m4a and .aac file extension is not a type of supported Windows Media Player file. However, you can user your favorite search engine to search for a solution that can convert the file in a supported file type Windows Media Player.

    Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    For more information on the types of files supported by Windows Media Player, you can also view the following link:

    Information on the types of media files that supports Windows Media Player
    http://support.Microsoft.com/kb/316992

    I hope this helps.

  • Windows Media Player 11, Windows Media Center 2005 and Windows XP: download or use errors

    Well, work on my sister-in-law's computer and the problem is that a certain MP3 player someone got for Christmas is only compatible with Windows Media Player.  For some reason any, when the guys from the Geek Squad traveled reload them Windows XP on the computer, Windows Media Player does not get installed.  I try to go through the Microsoft Web site to download Windows Media Player 11 (recommended by Microsoft for XP users) and the end result is an error message indicating that, in order to download this version, you must have Windows Media Center 2005 or newer installed on your computer. I try to go to the site and me this Windows Media Center 2005 and the Web site links to the download of Windows 7, which we do not want to do, with a link to "Download Windows Media Center now. Which takes me to a page explaining how to use WMC, then gives me a link to get the WMC, which brings back me to the download page of Windows 7, to infinity. There are no Windows Media Center on this computer, and we would like to get Windows Media Player for XP. How this is done?

    Hello

    1. from which site you want to download the Widnows Media Player?

    Method 1.
    I recommend you to download the Windows Media Player from the link below and check.
    http://www.Microsoft.com/windowsxp/mediacenter/evaluation/features.mspx

    Method 2.
    Or alternatively, you can restore your Windows XP to a previous state during the installation of Windows Media Player.
    Reference:
    How to restore Windows XP to a previous state
    http://support.Microsoft.com/kb/306084

    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • How can I play flac Audio files with extension on windows media player

    How can I play flac Audio files with extension on windows media player

    Hello jesskenneth,

    Thank you for visiting the Microsoft answers Site.

    The extension Flac is not a type of supported Windows Media Player file. However, you can user your favorite search engine to search for a solution that can convert the file in a supported file type Windows Media Player.

    For more information on the types of files supported by Windows Media Player, you can also view the following link:

    Information on the types of media files that supports Windows Media Player

    Thank you

     

    Mary
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Coventing VOB to avi not playable on windows media player

    I have a HOME VIDEO (i.e. There is no license no questions here) I have a program that allows to convert VOB files to avi so that I can store the video on my computer, and then play using windows media player, etc...

    However, I can't get windows media player to read the file if I convert VOB to AVI using mpeg2.  This isn't a good option, but it works.   Other options for the avi settings include:
    INTEL IYUV codec
    Microsoft Video Codec I
    XviD codec MPEG-4

    With all this, when I try to run windows media player avi files which result gives me the following error:
    Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file.

    How can I get a high quality VOB to AVI conversion that will play in windows media player?  I need to find somewhere new codec?  If yes where?

    Brian Smith

    Welcome to the Microsoft Answers forum.

    Windows Media Player and. Read VOB

    Windows Media Player (and) Windows Media Center should be able to natively playback unencrypted. VOB files. As long as the whole structure is there you can point Windows Media Center in the folder root containing records audio and video TS. To display a local copy of your movie in Windows Media Center everything you need to do is Add the folder to the watch list. You can select and then ideally in your library or you can do the following to access the files using Windows Media Player.

    Opening. VOB in Windows Media Player:

    1 or you can right click the upper Video_TS. VOB and select Open.

    2. click Select a program from a list of installed programs, and then tap OK.

    3 uncheck always use the program selected for this file type.

    4. click on Windows Media Player, and the family film should start playing.

    If you still prefer to compress the files rather than using Windows Media Player or Media Center, you can see this technical document. This document describes the types of files supported in Windows Media Player.

     

    Jared - Support Engineer - MSFT

    Microsoft support engineer posting answers to your Windows 7!

  • Media Player all of a sudden will not play the dvd. Error message: Windows Media Player cannot connect to the server

    Original title: Media Player all of a sudden will not play the dvd.

    Suddenly, I can't play DVDs on my laptop. The error message is: Windows Media Player cannot connect to the server. The name of the server are may not be not correct, ther server name maybe isn't available, or your proxy settings are may not be not correct. Any suggestions on troubleshooting of Microsofts page appear to be relevant.

    Hi mcraigQY

     

    1. when exactly you get the error message?

    2. you try to listen to music from any remote location or try to play a DVD?

    3 have you tried to play a different CD or DVD?
    4. what happens when you play the same DVD on another computer?

    5. for how long have you been faced with this problem?

    6. the DVD folder that you are trying to play supported by the windows media player is it?
    7. What is the type of DVD that you try to play?

    Let us know the answers to help you best.

  • There will be an update or a hotfix for windows media player in vista

    I tried all the fixes, codecs, etc..  I just want to know if a new version of WMP will be available for vista or if I need to upgrade to windows 7 so that he can work again.

    Hello Shelby57,

    You can try the following to see if it will get your Windows Media Player in Windows Vista.

    Make sure that Windows Media Player is set as default.
    Go to start. Click default programs. Set default programs. Select Windows Media Player, and then select "Set this program as default". And then click OK.

    First of all, we run System File Checker to see if you have a corrupt file system.

    Click Start
    Type: CMD, according to the results, right-click CMD
    Click on "Run as Administrator"
    At the command prompt, type: sfc/scannow

    This will check for any violation of the integrity and repair any damaged operating system files.

    Reboot your system.

    Rename/Delete the "Windows Media" folder located under %userprofile%\appdata\local\microsoft

    Now, go to Windows Media Player, do a right-click and select "run as Administrator".

    You should now be able to open Windows Media Player on Vista.

    I hope this helps.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

Maybe you are looking for

  • New tab and close tab buttons are not enabled

    Firefox new tab page and close tab buttons are not neabled and do a right-click shows the same functions that is not available.

  • Restore the data in the external drive using Time Machine

    Hi y ' All! I store my photos in my external hard drive because there is not enough space in memory is internal. This is actually my second drive external hard than my first (Adata HE720) is not the beginning of last year. Unfortunately, my WD Elemen

  • HP DESIGNJET 10PS DRIVER

    Hello I am looking for a driver for a printer HP DESIGNJET 10PS on SEVEN... Would you have this? You found a solution? HP no longer maintains the DESIGNJET 10PS. Kind regards.

  • my screen is biased - 90 degrees to normal. Is there a cure?

    I am running Vista Home Basic.  Work in Word, I tried to make the sign of copyright, so I used the keystrokes (ALT + 0 + 2 + 6 + 9) who made the sign in another program (songwriter in the final).  It did not work.  I thought I could have remembered w

  • HP 1510 Series All In One Printer fails to print documents

    I have a HP Deskjet 1512 printer all-in-one. Windows 7 operating system It worked fine until I lost enternet service for several hours. After my service was restored, the printer will make copies but NOT print documents. The print queue is empty.  I