Microsoft USB wireless keyboard and mouse stopped working after I bought another identical to another laptop that is 2 meters from the hotel

I bought another keyboard Microsoft Wireless Comfort Keyboard and Mouse 5000 for my partner as he just got a new laptop.  I liked my as the original and has therefore whoever we decided to buy exactly the same package.  The only problem is, as I plugged my partners, my mouse and keyboard do not work.  I've tried new batteries and I tried to use the usb, but nothing works and there is no reset button on the mouse or the keyboard (that I can see anyway).

I'm desperate to get it working.  Any suggestions please?

Thank you

Hello

See the keyboard or mouse manual to locate the reset button to zero, to assistance that may help you resolve this problem.

If you are unable to locate the reset button then, I would say to contact hardware support team.
http://www.Microsoft.com/hardware/en-us/support

Tags: Windows

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