Miss match or incorrect settings

After printing fine last week with my 6500 Office jet photo paper now will not print. I get an error that paper is the right size and it's not... all the settings are correct and I tried all of the fixes listed... nothing works... its error message.

I have read that many people have had the same problem but I don't see the solution or reset the process.  It's as if it were to hang on the last printed photo.  Cannot print normally now.

Hi Flypaper,

From what you described, it seems that you get something like a paper mismatch error. Please follow the instructions below, often only an alignment will help solve a problem like that.

  1. Load US letter or A4 size, unused, plain white paper in the tray.

Tags: HP Printers

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