error printhead missing or defective

Windows 7 with x HP 6100.  No change, but suddenly he stopped with a misprint of the message "print head seems to be missing, not detected, incorrectly installed, or incompatible.  I cleaned and aligned the print heads, and two perfectly printed reports.  Printhead Health Watch "bad."  Does not print anything.  Tried the HP troubleshooting and all he did was disconnect and reconnect the printer.  It did not work.  The following solution proposed by HP had to take the printer to be repaired.  Is there anything else I could try, or do I just take somewhere (where I know not-BestBuy?) to have served.  Also, I can just buy a new printer.  HELP please... Ron...

Hi @hp6100e

HP has not authorized service centers. You could take it to a MOM and pop shop in your area, maybe Google search "printer repair.  Personally, I would like to remind HP and as if they had some kind of business in the trade options. Perhaps, they might offer you a discount on another printer. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

I hope this helps.

Tags: HP Printers

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