Missing Bluetooth after upgrade to Windows 10

I got a Yoga 2 13. I just finished the upgrade of 8.1 for Windows 10. After the upgrade I can't see the possibility to connect bluetooth devices, nor what I see the driver Bluetooth listed in Device Manager. I downloaded and installed the drivers for Bluetooth 10 Windows from the support site (2cyb01af.exe), but it still does not come back.

I see a "unknown USB device (device descriptor failed) driver in the Device Manager." Show properties

Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor has failed.

I suspect this is the driver for the bluetooth, but I'm not sure. If someone did an upgrade and had this problem.

Hello Rick

Yes, I've tried both and the Intel was one that worked.

I was able to solve the problem. I had to do a full reboot, not only the windows restart. I finished the startup in the BIOS, the Bluetooth was back to check if there was something there that has been disabled, and when I went back to windows.

Thank you

Tags: Lenovo Notebooks

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