Mobile design only fills half of mobile screen width. Help!

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  Hi Emily,

  Thanks for posting this question in the Microsoft Community Forums.

  I see that the computer screen only appears on half of the screen and the other half is black.

   

  Let us work together to solve this problem.

  However, we need more information on this issue. Please answer the following questions.

  1. what operating system is installed on the computer?

  2. What is the brand and model of the computer?

  3. when exactly this question produce?

  4. don't you make changes to the computer before this problem?

  Please answer the questions so that we can better understand the issue.

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  Welcome to the HP Forums!

  I understand that the mouse will be late when you move the screen. This issue is pilot or associated hardware, and without being there to test it, I wouldn't be able to check 100% of certainty.  I did some research on this issue. Unfortunately, the only reliable troubleshooting which remains is to reinstall the operating system. Too, there are different issues that could be causing it. Reinstalling the operating system will address all, unless there is a hardware problem.

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  John,

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  I'm a little confused about your message from Mr.
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  The support from Toshiba said-> try a BIOS update.
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