When I try to print from captivate it can be using the print or print from the browser menu widget it only shows half a screen

When I try to print from captivate it can be using the print or print from the browser menu widget it only shows half a screen

I use 7 Captivate. I need the user to be able to print the results. The certificates are not an option. They are too limited. When not published in HTML 5, I have a print widget. He wants only half of a print screen. If I publish to HTML 5, I can then the file menu of the browser user to print. However, she still shows only a mosquito net. How can I fix this.

They must be able to print the results page. I've included a sample using the login screen. Below you can see what I see on the screen of the printer browser

half screen.PNG

This is what it must have printed.

full screen.PNG

What is the cause? Can anyone help?

It ends up being a problem for chrome browser after all. Easy correction. Use Internet Explorer. This works well for us. Our intranet uses Internet Explorer by default.

Tags: Adobe Captivate

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