Model HP 15-1009ca does not start

I have had this computer for about two years, he worked earlier today and now nothing I tried to take the battery on an exploitation of power button patati patata always nothing now what

Hello

Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

It could be a hardware problem or because of corruption in the file system.

I would like to know;

  1. Do you get the beep or see the light output while turning?
  2. You did any hardware/software changes to your computer?

If your computer does not start please:

  • Check that the power cord of your computer is connected.

  • Unplug your computer and connect another electrical device (for example, a lamp, a fan or a radio) into the same power outlet. If the device does not work, the problem is the plug, not the computer.

If you see any light on the computer or sound, follow the steps below:

Method 1: Run Windows Startup Repair 

I suggest you to start repair using the Windows 8 DVD.

Steps to perform the Windows Startup Repair:

  1. If the problem persists, I suggest to perform the startup repair using Windows 8 DVD.
  2. Boot the disk, once you get the home screen of the installation with the option install now
  3. Click repair your computer
  4. On the next page, click Advanced Options
  5. Now, click on Troubleshooting
  6. Finally click on Startup Repair and follow the instructions on the screen

This may take 15-20 minutes to fix. Once done, try to restart and connect to your desktop computer and check out them.

If you do not have the DVD of Windows 8.1, I suggest to download and create a bootable media and perform operations.

Refer to this link:

To create installation media Windows 8.1

If it does not, follow the next method.

Method 2: Check in safe mode

Safe mode is an option of troubleshooting for Windows that starts your computer in a limited State. Only basic files and drivers needed to run Windows are started. Mode safe mode appears in the corners of your monitor to identify which Windows mode you are using.

See the link below:

Start your computer in safe mode

You can restart the computer to normal mode.

Please post back with the results and the information requested, we will be happy to help you further.

_______________

Thank you best regards &,.

Isha Soni

Tags: Windows

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