Model No.: HP envy 17 K1H57EA: auto scrolling problem

I have a problem, due to some problems malware recently I reset my laptop. Now the screen is automatically scrolled to bottom everytime I open file Explorer or chrome or readers pdf and sometimes hit when a mouse pointer, I hit esc topress to make it mobile. I've updated synaptics driver recetnly and I use windows Defender no other program antivirus. Is - this problem occurs due to malware or will there be anyhardwre problem? Help me urgentl, review are expected next week, could not go with my knees. Thanks in advance

IM using HP ENVY 17 Notebook PC K1H57EA #ABD

Hi @Nila2007,

It not there no problem for back the driver as long as they work.

You can run the hardware test (touchpad is in components test) If you doubt that there is a hardware problem.

Tags: Notebooks

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