HP ENVY 17 Notebook PC K1H57EA: Auto-scrolling and disable tapping

I have installedsynaptics 19.4.2 recently with upadte recent windows driver. I have problem with auto-scroll and pointer of freezing. Whenever I open the file or browser that it scrolled down and the mouse pointer from a few time blocks .the freezed the mouse pointer can be made mobile after pressing a key. Whenver, I made the changes in the sense of Samart, the changes remain by default when I check next time. He has not saved. I rarely notice teas problem when I use the jury of the sequence. I couldn't believe it. I have reset my windows also. Why pointer frozen after a key? What is the reason for the auto scroll? Help me please get back on this. Thanks in advance.

Hello

Try the following.

First, download the Synaptics driver on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72142.exe

When done, turn off your wireless card (should be f12 ).

Open Control Panel, open programs and features, right click on the Synaptics driver and select uninstall.

When finished, restart the laptop.

When windows rebooted, open your download folder and re-run the installer of Synaptics - when it is finished, restart the laptop.

If this has fixed the problem of scrolling, turn your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

https://support.Microsoft.com/en-GB/KB/3073930

Kind regards

DP - K

Tags: Notebooks

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