Monitor devices blackBerry Z10 - black except for the storage tab

Hello

My monitor of the device (from quick settings) is completely empty except for the storage tab. This means that battery, processor, and memory are all does not properly.

Any suggestions?

Thank you!

Hello and welcome to the community!

Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. If this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.

See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Good luck!

Tags: BlackBerry Smartphones

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