monochrome color instead of grayscale

We try to print images of gray squares 40-1 inch on a sheet of 8.5 "x 11". But our printers - HP Deskjet F300 and a HP Deskjet 882C - cannot print most of the images in grayscale.

The first row of 5 images and approximately 80% of the second row properly print in grayscale. But the portion of the second row botton and the other 6 rows are rendered in a monochromatic red brown.

Of course, we "Print in grayscale" enabled in the properties of the printer. We also tried to remove the color cartridge, but it produces images of grayscale which are too light.

The file was taken from a MAC computer and we print to it from Windows XP. We get the same results if the file is in the format I (Adobe Illustrator) original or a JPEG.

The problem is resolved.

Even if printing color looked good, I noticed a color photo - it should have a range of grey in it - but this area was made in monochrome! So I replaced the color cartridge and voila! -levels of gray now prints correctly.

Hope others find it useful.

Tags: HP Printers

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