Moved to an another cartridge Photosmart 2710 country does not! HP and the shop can't stop :(

Hello!

I found the following about moving to another country to ink cartridge issues

http://support.HP.com/us-en/document/c02558798

Contacted HP, but because my printer is old, it is no longer supported, and they can provide information. Asked me to contact the store where I bought the ink cartridge. The shop is arguing that they sold me the correct cartridge for my printer and there is not much they can do to help

Blocked also do not know where to find information on how to reset my printer to accept new cartridges.

Help, please!

Thanks in advance!

Ornella

You will need to Contact HP to ask a "regionalization Reset." Do not charge for this, it is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.  Webpage of HP on the subject is here.

Tags: HP Printers

Similar Questions

  • Windows Update page does not load, another updater with "update" in the url does not work, and the microsoft Download Center will not download. Help!

    Right. I read the other posts and do not know if it's the same or not, but...

    Update Windows page fails to load - no error message
    antivirus and another updater with update in the URL cannot purely and simply, or don't load - no error message
    any attempt to download anything from microsoft download site fails to load - no error message

    I got stardock, not my colors, uninstalled

    same result.

    any ideas?

    CLM-NSWG4,
    It seems to me that you can have to deal with a virus\malware infection.  You can watch these threads discuss virus problems and see if you are able to detect problems, that I suggest you use an online scanner (if you are able to) and scan your system.

    Windows Live OneCare Safety Scanner Windows 7\Vista

    Windows Live OneCare Safety Scanner Windows XP

    Get rid of malware

    Can I clean an already infected computer?

    If you need more help then read: what to post in the Windows Update forum
    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Firefox does not open, and when I try to use the "run", it says that the file has been moved, etc. I use Windows 8 and I can't lose my favorites. Help?

    Firefox has been great to work on my computer for months and then suddenly he could not load pages. So, naturally, I restarted my computer, but when it restarted Firefox does not open. The icon lights for a bit as usual, then it fades and never actually opens. When I try to use the "run" command, I get this error:
    "C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Make sure that the disc is inserted correctly, or that you are connected to the Internet or your network, and then try again. If it can't be located, the information may have been moved to another location. »
    I also tried the same thing for the file in the x 86 folder, but it gave the same error and I went and looked for the files in the given location and they were there.
    Firefox is not to fall down, so he isn't there an other error message, I can give you.
    The things that I had my favorites are really important, I can not lose those, but I am fine with anything else have to re-installed, etc..
    Help please?

    I've never tried it myself, but the forum has a series of measures for a "clean reinstall" Firefox. Even if you do not delete the record of your personal settings (AKA profile) during this process, a backup of this folder is always a good idea in case something goes wrong.

    Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

    Note: You can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    Please report back to see if this helped you!

  • Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.

    Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.

    You have placed your beam to insert at the end of your text on page 13 and then apply Insert menu: Page Break? In the v5.6.2, Pages I just add a new page to a section of four pages to this approach.

  • My ink carriage does not move to the way to replace the ink cartridges. I think I put the ink in the wrong office

    My ink carriage does not move to the way to replace the ink cartridges. I think I put ink in bad officejet 3830

    Hello! Welcome to the community @Tammy111 HP

    I read your post about the ink carriage being stuck in your Officejet 3830, and I wanted to respond to troubleshoot. Try these steps and if the transport is not yet move to order so that you can access the ink, then your best bet would be to call phone support to see if they can replace the unit for you. I'll leave their details below.

    HP OfficeJet 3830, DeskJet 3830, 5730 printers - an error 'Transport Jam'

    Click on the thumb to below testify my help!

    Click on the "accept as Solution" if I'm you guide to a solution!

    Contact HP:

    Step 1. Open the link: www.hp.com/contacthp/

    Step 2. Enter the product number or select Auto detection

    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

    Step 4. Scroll down and click on: contact HP options - click Get phone number

    File number and phone number appear

  • Inkjet pro 6830: printer does not except off the coast of brand ink cartridges.

    I bought a new pro 6830 2 years and it was recalled for replacing head inkjet printer. Since I received

    reconditioned replacement, it does not except other other than HP compatible ink cartridges. I hear here

    is going to be the fix for the problem. Is this true?

    Hi @79pinetree,.

    Thank you for joining the HP Forums!

    I understand that your printer HP Officejet pro 6830 does not except off the coast of brand ink cartridges. I am pleased to see that for you!

    Please see this post, dedicated to the best printing experience, of @Bill_F.

    If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

    I hope that answers your question!

  • Series HP Photosmart C309a: printer does not print!

    All of a sudden, my HP does not email print.  I can get a header to print, but not the body of the email-sometimes-not even the header!  Help!  I use my printer constantly in my business and need to work!

    cleaned the cartridge 3 times and disconnected the will of the printer-it NOT turn on!  I tried for 15 minutes - it just won't restart!

  • Bought a second hand iphone 5 and my seller did not remove device to find my iphone and im too poor to buy a fresh iphone and my country does not have a retail store, so how do I get it removed icloud? Its imei is *.

    Bought a second hand iphone 5 and my seller did not remove device to find my iphone and im too poor to buy a fresh iphone and my country does not have a retail store, so how do I get it removed icloud? Its imei is *.

    Nobody here can help, and Apple will not help you to overcome the blocking of activation.  If the seller does not cooperate and remove the unit from their iCloud account, then you will never be able to use this device yourself.

    See disable find my iPhone Activation Lock - Apple Support

  • Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

    Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

    Hi @Ebeniste1uk,

    Welcome to the HP Forums!

    I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

    I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

  • MY HP PHOTOSMART 7520E PRINTER IS NOT CONNECTED TO THE INTERNET

    I have a wireless printer HP Photosmart 7520e and following a power failure, I lost my Internet connection.  The printer works fine without any other problems, but for some reason any that it does not connect to the Internet. Appears on the printer 'wireless Direct' but it is not connected to the Internet.

    Hi filgrastin,

    Thank you for your answer! I have a few questions for you:

    • You are using a Mac or Windows operating system? What is the version number? To find the exact version, visit this link. Whatsmyos.
    • How far is the printer from the router?
    • What falls down on the Test report wireless?

    Here's how to print a Test report Wireless:

    • Load the white plain US letter or A4 paper in the tray, if it is not already.
    • On the Control Panel, press the Setup icon, and then tap on wireless. Wireless menu.
    • Press the Test report print wireless. The printer prints the test page.

    If you are running Windows, please try our HP print and Scan Doctorand let me know what happens.

    We hope to hear from you. and have a nice day!

  • Help please! Photosmart HP 6510 does not print

    Thank you for taking the time to read this.

    I had my HP Photosmart for about 6 months and it has worked well in the past by for the last two months, I can't get anything to print.

    If I send something to print the printer icon jumps up and down (and does not), when I opened the icon, it says:

    Print "Mocrosoft Word-..."

    Connected to the printer

    and then NOTHING!

    The other day, I spit a page that had been sent to print a number of weeks, but that's all.

    I uninstalled and reinstalled and looked through all the forums, I will find but have had no joy.

    If anyone can help me I would appreciate it really - I'm a mature student and I have a number of essays due.

    Thank you very much

    Hi jojodeb,

    Thanks for the reply.  I would like to reset the printing system, run software update and reinstall the printer with a USB cable.  If we are able to solve the problem effectively, we can then convert the wireless connection to test this type of communication. Follow the steps below and let me know the results.

    A. reset the operating system printing system:

    1. Choose System Preferences from the Apple menu.
    2. Choose Print & Fax on the menu display .
    3. Hold down the Option key while clicking on the "-" (deletion of printer). If no printer currently not added, hold down the Ctrl key while clicking on the button that appears above the button of "+" (add printer), and then choose reset printing... from the context menu.

    B. perform the software update:

    1. In the Apple menu, choose software update.


      Menu Apple in Mac OS X 10.6.6

    2. Software update checks the available updates. In the software update window, select the items you want to install, then click on install. Usually, you should install all available updates.
    3. Enter an administrator account name and password.
    4. Once the installation is complete, restart the computer if necessary.

    C. Reinstall printer with USB cable

    1. turn the printer and the computer

    2. connect the USB cable for printer

    3. USB connection to computer

    Note: this should automatically add the printer, if it does not manually add the TI-see below *.

    4. open system preferences, and then click Print & Fax

    5. click on the sign under component printer +.

    6. click on the name of the printer

    7. click on add

    8. test the functionality

    I hope this helps!

  • My Photosmart HP 6515 does not print black only.

    Sometimes, I want to print something on the web that has the color, but if I have no color and just want black and white how can I do? I don't see anything on the control panel of the printer that allows me to do that.

    The copy on the control panel function is, I suppose, just for the copy of something you place on top of the screen glass and not to the copy on the web. Is this correct?

    Other printers (such as my old Canon printer) allows me to do black and white.

    Hello

    You can set print black ink using the settings of the printer on your Mac:

    First of all, try to click the menu presets from the print dialog box and select the preconfigured black single preset.

    If this does not appear, follow the steps below to manually create such a "Preset":

    1. from the application used to print, click the file menu and select print. The print window is displayed.
    NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7 / 10.8) see all available parameters.

    2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
    Will appear as Copies & Pages within Microsoft Office applications.

    3. Select Type/quality paper in the menu dropdown.

    4. click the triangle next to color Options of spending parameters.

    5. set the color to grayscale field.

    6. set the Mode to grayscale in black cartridge only.

    You can save the settings for later use by clicking preset > save current settings as preset.

  • Photosmart D7260: D7260 does not illuminate

    I turned off the printer using the power button. Now, I can't turn it on.

    I cut the current unit and the mains, wait for the green light from the transformer came out, reconnected to the mains and to the printer. The switch light does not come. The Cancel button is lights up the button print photos to the printer doesn't exist.

    Any suggestions?

    Thank you

    Frank C

    Hey there @FrankGC!

    Thanks for posting on the HP Forums!

    I should be able to help on the printer turn on/off do not.  You mentioned that light to cancel it and the light of the picture are on if the printer is powered.  The first thing I suggest is to plug the printer into the wall directly if there is currently a power surge protector or extension cord. This may sound silly, but this will ensure the printer gets full power and can eliminate any unnecessary troubleshooting. If the printer is no longer becomes full power of power against power surges or extension cord it can give false errors, have bad connection, questions and quality of paper feed problems.  It is also a good idea to try a different wall jack if the printer is already directly to a wall outlet.

    Here is a document about the flashing light errors on the printer: blinking lights on HP Photosmart D7200 and D7400 Printer Series.

    I recommend to check this document to see if there is a paper jam in the printer: a 'Paper Jam jam. Claire then press OK. "Views for HP Photosmart D7200 Printer series D7400.

    It would also be a good idea to check for a jam in transport as well by clicking on this document here: A 'transport Jam' Message is displayed for HP Photosmart D7200 and series D7400.

    Let me know if this helps solve the issue with your printer!

  • HP Photosmart D110a does not connect after the software update of the router

    I'll try a restatement of my first message:

    Two days ago I had problems with my Internet service provider modem.  This problem has been solved, but leads to a second problem still does not connect to the internet.  Then with the help of technical support D-Link, an update of the software has been downloaded to my wireless router and installed and now I can connect to the internet.

    But today, I had to use my printer/scanner for 2 1/2 year, HP Photosmart D110a, it is not connected through the above wireless router.  (The blue light on the printer blinks just).  Tech support says I'm out of warranty, so I hope someone can help me here on this forum.

    Thank you!

    Glad you got it to work, please mark it as Solution accepted so that others can search and find the answer too.

  • Sometimes the audio does not work and another day, everything is ok. What can this be? IK have an Asus laptop and I work with windows 7. The melody of the beginning when I put on my laptop is ok

    Sometimes the audio does not work and another day, everything is ok. What can this be?  IK have an Asus laptop and I work with windows 7. The melody of the beginning when I put on my laptop is ok

    Hello Ronald.

    A problem are not uncommon. Something for you to try:

    http://Windows.Microsoft.com/en-in/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Let me know if this solves the problem for you.

    Kind regards

    BearPup

Maybe you are looking for