Multiple display problems

I have connected a second monitor to my computer for Windows 8.1 using the DVI - D port. My first monitor is connected in VGA. Windows recognizes and identifies the second monitor correctly, but will not extend the office both monitors. All other work options. I can reflect the content of the first monitor on the second. But when I select the desktop display, the second monitor shows the start screen for 8.1. None of the actions on the 1st monitor register on the second. The mouse still works on the second monitor and I can launch programs from the bottom of the start screen 2nd monitor, but they offer on the first monitor. The second continues to display the splash screen.

Hello Gerry,.

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem may occur because of corrupted device drivers or incorrect device settings.

I suggest you run the hardware and devices Troubleshooter and check. Please follow these steps:

a. press Windows + C keys and click on Search.
b. type Troubleshooting in the search box and click on it in the search results.
c. click 'show all' and then click 'hardware and devices'.
d. click on 'Next' and follow the on-screen instructions.

Please also use the steps in this article and check the issue.
Reference:
Get the best display on your monitor
http://Windows.Microsoft.com/en-us/Windows-8/get-best-display-monitor

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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