Multiple downloads of the same update for Windows Vista HP

Could Hello, please someone help?  I've had no luck so far with the Microsoft support line.

On October 13 and 14, I got 10 downloads of updates to MS came on my computer whenever I turned it on and outside - in total 19 times for each download for about a week.  He seems to have stopped now, but it is now constantly try to configure something - whenever I turn on it tries to do it but then past my welcome screen and whenever I turn off the phone it tell me also if you can download a update that always fails to load.  I searched an error code - 800 b 0100 - and tried a fix - KB3093983 I think.  In addition, the machine seems to be freezing intermittently, once I'm in.

Dowloads/updates that appears 19 times in my updates are history - some of them anyway - KB3085544, KB3085618, KB3080446, KB3093513, KB3094996, BK3097966, KB3088195.

I don't know what to do - find out if I have a virus somewhere - not show on my antivirus, if I should try to uninstall 18 19 updates, if I should disable the automatic refresh for the moment, etc..

Any notice received with gratitude.  You will probably be able to tell from my language/mistakes here that I am very untechy then please also patronizing that you like - the simpler the better.

Thank you very much in anticipation.  Sara

I'm sure that you see the effects of an ongoing infection & probably to long date of a certain type. (Yes, there are infections the scanners can't detect.)

As if that wasn't enough, my other concerns include:

  • The fact that the most recent (i.e., 13 Oct-15) for Internet Explorer Cumulative security update is not installed. [Do not know how many cumulative updates you miss but I suspect his way more than just a].
  • The fact that IE8 has never been installed, AND the fact that the sine qua non updates for IE9 have never been installed. [12 Jan-16, IE7 & IE8 will allow more be supported.]
  • The fact that the two published 2½ & 4 years critical security updates were installed only a day or two ago.
  • Your misguided use of registry cleaners.

In view of the foregoing...

The computer must NOT be connected to the internet [regardless of the browser you are using] or local networks (i.e. other computers) in its current state. All business & personal data (including passwords online banking & credit) must be considered at risk, if not already compromised.

OPTION A: Trash of all your data (for example, all emails; contents of the My documents folder etc), format the hard drive and then do a clean install of Windows Vista (or pay someone mucho buckos to do it for you).

OPTION B: Buy a whole new (e.g., Win7;) WIN8.1; Computer Win10) & move on your life.  [Yes, computers with Win7 preinstalled are always available - but.] I suspect, not much longer.]

Wish I had better news for you. Good luck!

PS: Mark my messages as being HELPFUL would be highly appreciated. Marking my last answer as the ANSWER, too. You can also post your comments here: http://answers.microsoft.com/en-us/feedback/forum

Tags: Windows

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