Music files lost on PC, but still on the phone

Hi, for some reason any selection of music files (not all) went from my PC when even records are still show here. However, the files are still on my Z3 Xperia SD card and play very well, but I can't transfer them here back to my PC... it's weird! I tried moving them via PC Companion and Media Go, but no luck.

Is there any other way of pulling the files on my PC?

Tony

You mean you don't see all of the files when you open the folder in the phone which contains the files in Windows Explorer?

If Yes, go to settings-> Apps-> all-> storage media-> clear data-> OK and then reboot the phone (this will not delete your files). The phone will then rescan all your media (this can take some time if you have a lot of media files). Then check the PC again. You should be able to copy them by drag and drop in Explorer.

Tags: Sony Phones

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