MX installation on a new Mac.

We bought a new iMac Duo and went to Adobe Store to redownload MX version 11.02 we had on a previous Mac.
11.02 MX install but when you double-click to open it, the raised hand icon bounces for maybe 10 seconds, and then continues to do nothing else.
Someone at - it never encounter this or know of a fix?
Any help appreciated.

Out of frustration, I removed everything that Macromedia and re-installed all and ran the patch here (I did everything previously as well) we take off (the bouncing ball). Also, I rebooted and repaired permissions too.

Thank you all for your support; you were open when Adobe was not. This is the best customer supports, one on the other.

Tags: FreeHand

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