My 2nd screen on my extended desktop is no more get a signal. This is unrelated to cables or a monitor, tried to update drivers.

I have windows 8.1.  My Office long has worked well up to 4 days ago.  Now the second monitor does not receive a signal, it's dark.  I tried different cables and another monitor with no luck.  I've updated my graphics Intel HD display card drivers.  I ran the test troubleshooting as well.

This problem actually happened to me about 6 months ago.  I read online that you must log out and log in to windows as a guest and for some reason any that worked.  This time, nothing works.

Hello Adam,.

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. you made any hardware or software changes on your computer before the show?
2. What is the brand and model of your computer?

I appreciate your efforts to resolve the issue.

This problem can occur either because of corrupt device drivers or incorrect device settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Please use the suggestions provided in this Microsoft support article and check.
Reference:
Get the best display on your monitor
http://Windows.Microsoft.com/en-us/Windows-8/get-best-display-monitor

Note: Please see the section "setting the parameters for multiple monitors" section above.

If this does not help, use method 2.

Method 2:
Use the suggestions in this article and check the issue.
Reference:
What happens if a wired device is not installed correctly?
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

See also:
Plug a second monitor or projector
http://Windows.Microsoft.com/en-us/Windows-8/how-connect-multiple-monitors

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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