My 3 y o HP Officejet Pro 8500 Wireless A909a do not print black after a change of the new cartridge.

Similar Questions

• OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

  Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

  Hello dhe8011,

  Welcome to the HP Forums!

  I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

  Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

  Let me know if this document solved your problem or not.

  Impatience on your part.

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet Pro 8500 Wireless: Recording of my printer

  I am trying to install my printer Hp Officejet Pro 8500 A909g Wireless - towards the end. The automated process directed me register my product. Despite the fact that during the process that my printer has been identified correctly, trying to "choose your product" registration - this particular model is not not to be found. There are other printers A909 - but not the A909g - that is the wireless. Because I'm not able to continue the registration - automated installation just keep running the message "installation."

  Any ideas how to overcome that?

  I managed to understand the bug in the system:
  At the beginning of the installation process, it asks you "How do you connect to this device. If you answer 'USB' I have to do - you don't get to choose a printer model that can be used also by WiFi. When I started the beginning and chose the 'WiFi' or network then only will be the "WiFi" - as the A909g - models appear also on the selection of the devices list.
  I hope that guys in HP will fix one day. After all, the 'main' desktop PC can connect to the device by USB, while other devices in WiFi.
  Thanks a lot for your response however.
  I was almost desperate.

• OfficeJet Pro 8500 a910 a does not print

  Hey all,.

  had some problems recently with my a910 Officejet Pro 8500 has.

  From 1 day to the other, it stopped printing, each document is put in the waiting room, but no paper out.

  The vacuum-ing line made no difference, al checked settings in the box.

  Had removed all software, installed again, all via HP.

  All fine until testpage, no go.

  All 3 Doctoringtools of HP given their chance, all very well once again, until the testpage, so no reaction.

  I'm all of the options, maybe one of you, the specialists have everything?

  THX in advance and regards, Sander

  Hey Gordon,.

  Windows 7, USB.

  After a week of trying I had solved tonight.

  Last night I pulled the plug out of the electricitysocket and let rest a day.

  When I tried tonight it print like it used to, as well!

  I don't know why, after you close a couple of times b4 electricity, to reset, no result then.

  Maybe now, with the new software (6th time install) and HP tools, he decided to once again where I bought it for...

  Thus, solved!

• My Officejet Pro 8500 wireless won't all print cyan?

  I have been using this printer for about 4 years. A few months ago, he stopped printing cyan and I'm now talking to her. I ran the clean print heads, etc. and cyan has not come at all. This is after trying a former and new officer, print cartridge Cyan HP. Help, please.

  I have the 8500 institutions and experienced a similar problem. I managed to sucessfully troubleshoot. I replaced all ink cartridges that did not help. I replaced the two print heads and now it will be printed as the day, it was new. Be sure to shake each printhead for at least 10 seconds prior to installation.

  Printhead part numbers are listed below.

  Yellow and HP 940 Black Printhead

  Cyan and HP 940 Magenta print head

  I won't you be kidding the print heads are expensive. ($62.00 each), but they should solve your problems.

  Try them, replacement print heads are under warranty if you really have nothing to lose.

  Good luck.

• HP OfficeJet Pro 8500 has: HP8500A does not print the programs in Microsoft office in color

  I don't really know when this problem started, as I often do not print Microsoft Office files on this printer, but today I tried to print things in 2013 of Microsoft Office.  Even if the grayscale setting has been disabled - they always printed on this printer in grayscale.  I tried to print on two of my other printers and they printed color very well with similar settings for these printers.  I tried to print my email address on the 8500 - it printed color very well.  I tried to print photos with photo gallery and my 8500 them printed in color as well, so it doesn't seem to be a problem with one of the cartridges in the printer color such that it will print color with other applications.

  I restarted my HP8500A, and I got the same results.  I restarted my computer, the same results.  I went ahead, downloaded and installed Microsoft Update Office 2016 think there must be a problem somewhere.  It made no difference.  When I print to the 8500 with shades of gray turned off in Word and print selected in Publisher - RGB I'm still printing in grayscale.  I take the same documents and I print on my other printers (HP Photomart C5580 All in One) and HP Deskjet 1000 and the same Microsoft Office 2016 documents will be printed in colour on both printers.  I'm running out of ideas to try to correct the problem. Any ideas?

  Thanks for your reply.  After trying a few other things, I saw that page print test HP and the Scan doctor kept coming out in grayscale, but still the print quality diagnostics Page was in color and everything was reported as good.  I just decided when all else fails, uninstall the printer driver and then reinstalled as it was the last thing to reset.  I have restarted everything, kept my fingers crossed and all print in perfect color!  For now at least!  So, I would say that my problem is solved and if it happens again, I'll uninstall and reinstall to try to resolve that obviously some sort of glitch mounted in the driver software.

• OfficeJet 6500 Wireless will not print black ink. Replaced by the new basket.

  Wagon seems a little different from my previous. I have windows 7 64 bit operating system.

  When you have changed the cartridge, the printer tried to automatic alignment?  How it went? (Success or failure)

  So, you did a printhead cleaning (3 levels is preferable in this case)?

  * Press the key on the front panel of the printer

  * Press the arrow on the right for tools, then press Ok

  * Press the arrow on the right for the clean Printhead and press Ok

  I also remove the black cartridge in the printer and try to clean the electric contacts with a clean, lint cloth and water.  Also wipe the contacts in the printer (make sure it is turned off during this operation).

  There is also a document with the steps to solve a problem of printing such as this one.  The document can be accessed here.

  If you get to step on replacing the printhead, then you have two options.  This being a wireless Officejet 6500 (E709n) it is probably out of warranty.

  (1) we can try the workaround provided by Bob_Headrick in the thread found here.

  (2) you can buy the print head since with CN643a part number HP parts store.  The print head sells currently for about US $70.

  (3) you can buy a new printer because it would be not much more than the printhead and would come with a full factory warranty.

  I hope this helps.

• HP Officejet Pro 8500 Wireless all-in-One Printer-A909g

  My current firmware is: DLM1FN1344AR.

  I'm due for an update of the firmware. I'm still using my original 32-bit Sony PC (soon to be retired), and there are now 2 64-bit PC recent which will remain on the network.

  Should I wait for update firmware until I have remove the old Sony network, or he would be sure to update the firmware for the 64-bit operating system that exists on my recent PC 2?

  Thanks for your advice. I've updated the firmware a few years ago with a 32-bit file. In fact, at this time there he can't an available 64-bit option. I'll just choose the 32-bit option again when I update and stop worrying about my PC operating system. As I said, at some point soon the network will be 2 64 bit Windows 7 PCs on it.

• OfficeJet Pro 8500 Wireless: Hard reset after automatically adjustments between each printed page?

  I have a HP Officejet Pro 8500 Wireless, mainly connected with WiFi for PC Win7.

  The problem is that the printer automatically adjusts between each printed page! How can I fix it? Is this possible with a hard reset?

  Thank you for your answer!

  I think that the cable of the red ink has been blocked, but it's fixed now.

• Driver Windows 8 all-in-one Officejet Pro 8500 Wireless does not

  Hello!

  I recently got a new Dell Inspiron computer running the 64-bit version of Windows 8, and I have an Officejet Pro 8500 Wireless all-in-One Printer from a long time ago. I don't have the driver disk version, since I bought the printer until Windows 8 is out, so I tried to download it from the HP website. Whenever I try to run it, however, it is said that it is the extraction, but once gets it is over, nothing happens. The Installation Wizard is not pop up, and there is no error message explaing it. Help please?

  Thank you!

  wsquared123 wrote:

  I have a Dell Inspiron 15 3000 with a 4th generation intel core i3 processor

  How the printer is connected to your PC? USB or network

  HP all-in-One Printer Remote App for Windows 8.1 printer is located if it is connected.

  and HP and Capture app scanning allows you to scan with compatible devices.

  I hope this helps

• Officejet pro 8500 wireless print envelope

  2750 old boy had a slot "envelope" in the output tray to make unique envelopes.  Which was very convenient.  My brand new 8500 had no such "slot" and it seems that I have to remove all of the paper in the tray to put one envelope in!  That makes sense to me, but I'm not just any housing "simple envelope" anywhere!  Is it possible to print one envelope with the officejet pro 8500 wireless without having to use the tray itself?

  Thank you

  DrBillS

  I HAVE THE ANSWER THAT WE ALL NOW!

  If you're like me: I am running Windows 7, using Microsoft Word 2007, and you have the Officejet Pro 8500.

  I just spent the last hour on the phone with a customer service very friendly Rep who tried to help me to print without margins on an envelope. I have try on mail merge and include a return address printed in the upper left corner and a printed stamp sorted in the right corner. Whenever I want to print it would create a margin on the left and right side.

  She thought at first it was a software problem with Microsoft Word 2007, because in his version of Word 2003, she could print borderlessly. But I then created an envelope in Photoshop and tried printing without margins. Once more, it would create a margin on the left and the right that was a little more "5/8 of an inch. In fact, the exact margin size is 0,6875 ".

  Anyone else having the same problem? I'm sure you are.

  HERE'S WHAT YOU SHOULD DO IF YOU WANT TO PRINT WITHOUT MARGINS ON AN ENVELOPE:

  (1) choose a new document in Word 2007, then choose Virgin doc 'LETTER' (no envelope)

  (2) a set of left margin: 0,1875 (Yes it's small!)

  (3) a set of right margin: 1.5

  (4) set the top margin: 2.1875

  (5) also set the bottom margin: 2.1875

  (6) turn the grid if you see your work area.

  The grid can be enabled in the 'View' menu and then select the gridlines check box. If you hold down the 'alt' key, you can move objects (such as text boxes) without having to align them on the grid.

  Create your envelope, then print. Essentially what you are fooling your printer to think you are printing on a letter for an envelope printing in reality. I need to print 1000 at a time, so it was do-or-die because I just bought this printer and love the speed at which it prints in color. especially on the functionality of the project.

  Good luck!

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print

• HP officejet PRO 8500 wireless

  I work with 2 PC over Wifi with the HP officejet PRO 8500 wireless printer she even in Wifi.
  Most of the time everything works fine but sometimes the printer does not print a document. MICROSOFT OFFICE (Outlook or Word) so that the latter is visible in the spooler... If I cancel it in the list of the spooler does not remove the document from the list and the blocked documents remain behind. It doesn't happen that one of the 2 PC.

  If I go into the printer properties - solve problems - utility can see that a document blocks other and announces that the problem is solved.
  Unfortunately the problem is always there. Restart the PC or printer do not change.
  It has been several times this has happened. I have not yet figured out why and how I get out of this deadlock state... Thank you for your help. !

  Hello

  See this page to select your language:

  http://support.Microsoft.com/common/international.aspx

  ====================================

  Or sorry that it is area English.

  On the top of this page of answers (English) v -click and set your language.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">