HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

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• HP OfficeJet Pro 8500 has: HP8500A does not print the programs in Microsoft office in color

  I don't really know when this problem started, as I often do not print Microsoft Office files on this printer, but today I tried to print things in 2013 of Microsoft Office.  Even if the grayscale setting has been disabled - they always printed on this printer in grayscale.  I tried to print on two of my other printers and they printed color very well with similar settings for these printers.  I tried to print my email address on the 8500 - it printed color very well.  I tried to print photos with photo gallery and my 8500 them printed in color as well, so it doesn't seem to be a problem with one of the cartridges in the printer color such that it will print color with other applications.

  I restarted my HP8500A, and I got the same results.  I restarted my computer, the same results.  I went ahead, downloaded and installed Microsoft Update Office 2016 think there must be a problem somewhere.  It made no difference.  When I print to the 8500 with shades of gray turned off in Word and print selected in Publisher - RGB I'm still printing in grayscale.  I take the same documents and I print on my other printers (HP Photomart C5580 All in One) and HP Deskjet 1000 and the same Microsoft Office 2016 documents will be printed in colour on both printers.  I'm running out of ideas to try to correct the problem. Any ideas?

  Thanks for your reply.  After trying a few other things, I saw that page print test HP and the Scan doctor kept coming out in grayscale, but still the print quality diagnostics Page was in color and everything was reported as good.  I just decided when all else fails, uninstall the printer driver and then reinstalled as it was the last thing to reset.  I have restarted everything, kept my fingers crossed and all print in perfect color!  For now at least!  So, I would say that my problem is solved and if it happens again, I'll uninstall and reinstall to try to resolve that obviously some sort of glitch mounted in the driver software.

• OfficeJet Pro 8610 does not print the files, but other things work

  Hello

  I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

  I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

  There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

  Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

  And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

  I completely uninstalled and reinstalled nothing doesn't.

  This should take 10 minutes to Setup, and I just don't understand.

  Thanks for your help.

  Hi Ringo1115.

  You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

  If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

  I hope this helps you...

• My HP Officejet 4630e all-in-one does not print the date and time on the fax header

  I followed all the instructions of configuration / Date and time are set correctly but only name and phone number show on the fax header when sending fax.  How can I get the date and time to print as well?

  Thank you for your help

  Hi doggynut4,

  Welcome to the HP Support forums.  I understand that you want to add the date and time to your fax header.

  Your user guide indicates that only the name and fax number can be entered for the fax header (found on page 49). I even confirmed this on my Officejet 4630.  I apologise for any inconvenience this may cause.

  User's Guide e-All-in-One Series Officejet 4630

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

  "I have a HP Officejet 6500 E709 - black ink does not print." I have replaced the ink cartridge... clean the print heads and contacts... and nothing seems to work. All other colours print fine. HELP ME PLEASE.

  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Try this first and post back to tell how you got.

• printer Lexmark Pro 200. Does not print the correct colors. I restarted my computer and the printer is off but get the same result.

  Printer Lexmark Pro 200.  Does not print the correct colors. I restarted my computer and the printer is off but get the same result.

  Hello

  • What were the changes made before the problem occurred?

  You try to run this fix and check.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  If above does not work, try contacting Lexmark support for assistance.

  http://www1.Lexmark.com/en_US/global-services/customer-support-services/index.shtml

• my task manager on windows vista family premium does not show the tabs before and used to work properly.

  my task manager on windows vista family premium does not show the tabs it used to, when I used to open the Task Manager it would be things like 'process' 'services' 'preformance' ect. in the tabs. but now when I open it it shows just a window that has two columns, one labeled task, and other labeled status. It shows what im running, but there any options at all as the winger treat ect. the window is not even an exit or minimize the icon as other windows are in the upper right. the only way to close it alt f4 do - what I do? Ive already tried to restart the computer, and I'm on the only account to administer it. I have a screenshot of the new manager of task here: http://i1119.photobucket.com/albums/k621/a_bakedpotato/vistataskmanagerisue.jpg

  Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  `

  I hope this helps. Good luck.

• Satellite Pro L300-PSLB1E: XP does not control the wifi to the power connection

  * + Hello + *.

  I have a model Satellite Pro L300-PSLB1E and a XP Professional SP3 on it.
  Already everything works because I had a compilation of drivers copy of the past.

  The problem is that XP does not control the WiFi works without danger the and it disconects when I close the lid.

  So I tried with the power that said safety program to:

  Bq. [06/04/08 Power Saver Toshiba Windows XP 7.04.02I | http://es.computers.toshiba-europe.com/innovation/tracker.jsp?file=http%3a%2f%2fsupport1.toshiba-tro.de%2ftedd-files2%2f0%2fpwrsav-es-20080519173239.zip] + doesn't work-error 0 x 0 +.
  And I tried also with the thought of program Toshiba wifi on 32-bit compatibility:
  Bq. [Intel PROSet/Wireless Software | http://es.computers.toshiba-europe.com/innovation/tracker.jsp?file=http%3a%2f%2fsupport1.toshiba-tro.de%2ftedd-files2%2f0%2fpro-ncs-20080416140552.zip] + doesn't work too-Said controller is not installed when you and full work +.

  So, how to control the peripheral power turn off on?

  Bq. * + thanks for your attention and patient. + *

  Hello

  Firstly the Toshiba Power Saver requires the installation of the common Module.
  The common Module for Win XP v1.00.05 can be downloaded from the European pilot page Toshiba.

  So before installing the energy saver, install common Module, restart the computer, and then try the energy saver.

  In addition the Intel PROSet/Wireless Software can be used only with the Intel Wlan card.
  Is the laptop supports the Intel wireless network adapter?

  AFAIK the L300 series can be equipped with a Realtek, Atheros and Intel Wlan card
  Check it!

• Windows XP Pro SP2 re - install does not accept the product key.

  I'm trying to re - use the product key on the sticker from the bottom of the laptop.  This is the same computer that was working fine until I decided to reinstall, but I use a different installation media because the laptop (a refurb) never came with the media.  Can I call MS and get it re-authorized?  I have XP Pro SP2 and XP Pro SP3 Reacondicionador media.

  You try to install Windows XP with OEM product key you have on your COA sticker. So be sure that you have a generic Windows XP OEM CD, because VLK or Retail CD does not accept the OEM product key.

• While trying to install XP Pro on T60 he does not see the hard drive, but the fact of the laptop.

  Have a lenovo t60 disk opportunity was wiped out when trying to install XP Pro, I get message windows does not see the hard drive, but he sees the laptop.

  If its SATA you need SATA drivers to install. Since the XP CD doesn't have the SATA drivers on it

  Unless you disable the AHCI in the BIOS. Or their wake.

  Or get the SATA drivers. Check out them on diskette, press F6 during installation and then add them.

• HP LaserJet Pro CM1415fnw color multifunction does not print PDF files

  I recently met a problem where my HP LaserJet Pro CM1415fnw color multifunction wouldn't print the PDF files.  I tried printing from a snippet, Adobe Reader, Word and PDF Pen Pro and the document will not print.  But the printer had no problem printing other formats like JPG, etc. DOCX from the same computer before and after.

  What has happened is that the computer said he sent the document to the printer and the printer screen showed "Print Document" momentarily - but then the screen of the printer would return to the ready screen and the document will not print.  There are no indications that the printer was having a problem.

  I reinstalled the drivers of HP - no change.

  Finally, I was able to print the document open in Photoshop and save as a JPG file.

  I am running OSX 10.9.2.  on a MacBook Pro.

  When I went to add a printer, the only choice of HP, I got was 'HP LaserJet CM1415fnw @ Mac Book Pro' which is described as a generic PostScript printer.  It did not work when I tried to print a PDF file.

  I then removed the printer and reinstalled it - and I see that in the last step of the installation, I had several choices.  The default choice is the print version of air, I chose the version that showed a printer HP Laserjet series CM1410.

  Problem solved.

• OfficeJet Pro 8600 - Macbook Pro and Macbook Air does not print

  Products:

  • HP Officejet Pro 8600
  • MacBook Pro (Mac OS X, Version 10.7.5)
  • MacBook Air (OS X, Version 10.8.2)

  Question:

  • Why my Mac initially print fine, but now will not print?

  Full article:

  I have a wireless network in my house that consisted of a 30 MB cable internet, Netgear 900n, HP Officejet Pro 8600, 2 laptops from Dell with Windows 7, a laptop Lenovo with Windows 7 and Dell with Windows 7 trick, all printed matter very well.

  The HP Officejet 8600 was added to my network about 2 months ago.

  I added a Macbook Pro and Macbook Air about 3 weeks ago.  The two Macs printed fine for about a week.  Then suddenly they stop.  I spent about 2 hours on the phone with HP's Service, and finally, they said to my router.  So I called Netgear.  NETGEAR was useless!  They wanted me to accept fees for services before they would even discuss the issue.

  As a result of information provided by the HP support service, and because Netgear will not support their product, I quickly bought a new router - an Apple Airport Extreme.

  Macs will recognize the printer will print if connected via a USB cable, but do not print wirelessly on the Officejet Pro 8600.  The fine impression CPA.

  The frustration that is felt is made up by the fact that Macs printed very well with the Officejet Pro 8600 2 weeks and now the printer shows just "idle"... even with a new router. (see image below)

  Please help, thank you very much for all support.

  As a side note, the representative of the HP Service was very friendly and definitely tried to support the HP product, which is much more I can say about Netgear.

  Thank you

  

  Hello

  More likely a problem with Multicast, which Apple devices are relies on to communicate with the device through the network.

  First try unplugging the router for 30 seconds.

  Connect to the power supply and wait 2-3 minutes.

  Turn off the HP printer and turn it back on, then check all difference.

  If it persists, try to change the configuration of your router as follows

  Note: the settings below are not related with the HP product, I provide you with the steps as a best efforts and those based only on my own knowledge. You can try to change the settings of the router at your own risk:

  1. Open the router configuration page (you'll find listed as the default gateway by clicking the icon on the printer wireless, then print a network configuration report.
     
  2. Click the Advanced tab.
  3. Click the configuration option in the menu, and then click Setup WAN.
  4. Be sure to uncheck the box Disable IGMP proxy transmission and apply the changes.
  5. Click on the LAN configuration on the same Setup menu.
  6. Set the RIP RIP-2 Version and apply the changes.
  7. Restart your router and then check any change.

  I hope that you will find useful information, you can also use the guide to the user below for more information:

  http://www.downloads.NETGEAR.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.PDF

  Shlomi

• HP Officejet 7000 Wide Format: HP 7000 809 does not print the data

  I updated to the last version of drivers and full software (14.8.0 dated August 2014) and ran HP Scan Doctor which States product is installed correctly and all systems are ready to print, all tests are checked as well with the green arrows. I have the printer connected via USB - 6 ' cable 2 wired connection. The results after the execution of Test Pages from doctor Scan is the same no mateer I want. Test page initialled, the printer is atemtps insiders to print, momentarily stops and then sends an empty page, no data.

  My computer is a Dell 8700, channel quad 3.4 gig ram 12 GB, Nvidia videocard W/2gig Ram, drive 'C' Solid State 240 G on which is installed an OS Pro 8.1 Windows with all latest updates. The Dell system has USB 2 and 3 ports and I made sure that this printer is connected to port USB - 2 ports (USB Ports are color coded).

  I thought it was a driver problem, since I had been running the printer with Win 7 Pro last worm update o/s without any problem, but since the switch to the wire to 8.1 win that developed and that I just downloaded latest software and drivers for the moment, I'm stumped. SUGGESTIONS, thank you I use it with my CAD software for businesses.

  Welcome to the HP community @Budjet1,

  I noticed your post on the white pages of your Officejet 7000 Wide Format printer print test, even if the print and Scan Doctor shows everything to check very well with the printer. I wanted to respond to tell you about my suggestions. It may be a problem internal to the unit, or perhaps with the ink system and recommend to try the steps in the guide I posted below.

  If the test still pages print as white pages, try to contact HP to discuss a replacement for the printer.

  • HP Officejet 7000 (E809a), 7000 Special Edition (E809b) and large printers Format 7000 advantage (E809c) - solving print quality problems

  Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

  I hope this helps you!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP OfficeJet 4500: Avery Template 5434 does not print

  This morning I tried to print from my HP OfficeJet 4500 of the averytemplate 5434 and will not work.  Printing sounds and acts like it is printing, but when it comes out it is empty.  I printed from other models, even regular and excel docs, and they worked.  I even tried restarting the computer and the printer and it still doesn't work.  I'm totally stumped!

  @MaryMar

  Rats.

  Model of the beast.

  Model is really just a table - should be a "piece of cake".

  Right.

  The model of 5434, at least on my system (Windows 10 Pro) and using the Avery software, works as long as I was able to create a test and then print the contents of the bag on plain paper.

  I just watched this model on the Avery website - it is a sheet of 4 X 6 inches?  Well...

  Try the media type setting to "Photo paper" in this case - maybe it will work.

  Search for 'other photo papers' media, everything is allowed in combination with paper 4 X 6 inches.

  To check, set printing preferences - if the combination is not allowed, you will see a small triangle yellow next to the selection when you try to adjust the settings.

  Good luck!

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• OfficeJet HO 5740: analysis via "Scan" printer ikon does not find the computer

  When I try to scan to a file using the ikon of screen touch printers and after selecting the computer I want to test results from the screen "Select computer", "access to the computer" in the following error message:

  "The selected computer is not available. Make sure that:

  > Computer is on. [it is]

  > The computer and the printer are connected with a USB cable properly [they are].

  > The recommended HP Print software is installed and configured on the computer [I used the installation disk that came with the printer].

  Search the computer for more information".

  I get this error message select regardless of format (PDF, JPEG, Email, etc.)

  The other functions of the touch screen seems to work normally.

  With the help of HP Printer Wizard installed on the PC to ask the printer to scan works without problem, but I find much easier if I could use the printer display.

  Thanks for your reply. Although your proposed solution has not worked as expected with my model - Officejet 5740. The option "Manage the Scan to Computer" is still not available in the HP printer Assistant. However, I thought I'd give the on-screen touch printer another chance: and it works now. So, thanks for the advice.