My 8600 remote hp printer will not print. It keeps telling me offline. It was working fine before.
My HP8600 Wireless will not print. It was working fine. Now he tells me offline. The offline icon is disabled. I unplugged the printer and the router. This does not solve my problem. Help
Hello
1. have you made changes on the computer before this problem?
2. do you get any error code or error message?
I would suggest trying the following methods and check if it helps.
Method 1:
Run the HP print diagnostic utility and check if it helps.
Method 2:
Run the fixit from Microsoft Fixit article and if that helps.
Problems printing and printing errors:
http://support.Microsoft.com/mats/printing_problems/
Method 3:
Try the steps in the following Microsoft article and check if it helps.
The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer: http://support.microsoft.com/kb/2027593
Method 4:
Try the steps in the following Microsoft article and check if it helps.
Printer in Windows problems:
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
And also see the following Microsoft Technet article.
Hope the information is useful.
Tags: Windows
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