My account is locked. Can you help me?

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• I put live electronic windows on my computer. All my settings are correct for my pop account, but have problems to receive me mail. can you help me?

  I put live electronic windows on my computer. All my settings are correct for my pop account, but have problems to receive me mail. can you help me?

  Hello

  The question you have posted is related to Windows Live; This is why it would be better suited in the Windows Live community. Please visit the link below to find a community that will provide the best support.

  http://www.windowslivehelp.com/product.aspx?ProductID=15

  http://www.windowslivehelp.com/

• Our computer has been locked because of a scam of the Cheshire Police by telling us that we must pay a fee to get it unlocked. Can you help me?

  The page shows that his United Kingdom police which includes the service of Cheshire Police and the Metropolitan Police, in us saying that we have committed an offence and asking for £100 to unlock the computer.  If not paid within 72 days he will remained locked.

  Computer has been infected with malicious software.

  There is nothing to click to remove this page to completely turn off the computer.

  Can you help me, please?

  Thank you

  Heather

  Take a look at this site for some good information on the removal of virus/malware.

  http://www.selectrealsecurity.com/malware-removal-Guide/

  I hope this helps.

• Hello, December 22, 2015, I paid € 144,33 on account of Adobesystem (using photoshop). I wonder what for? I got no answer, no program to install etc... Can you help me? I used the demo version with the idea that I could be updated, but

  Hello, December 22, 2015, I paid € 144,33 on account of Adobesystem (using photoshop). I wonder what for? I got no answer, no program to install etc... Can you help me? I used the demo version with the idea that I could update, but nothing.

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• HELLO, I'M FACED WITH A PROBLEM WITH MY SECURITY QUESTIONS, I FORGOT THE ANSWERS AND NOW I CAN'T RESET, CAN YOU HELP ME?

  Hello

  I AM FACING A PROBLEM WITH MY SECURITY QUESTIONS.

  I FORGOT THE ANSWERS AND NOW I CAN'T RESET, CAN YOU HELP ME?

  Hello

  You will need to contact the Apple Support. (Nobody here can reset your security for you questions: it is a community based on the user, not the Apple Support).

  Contact information for the Apple Support:

  Contact Apple for assistance with the security of the Apple ID - Apple Support accounts

• I have several purchases through the iTunes Store on my bank statement and I don't know what they are for. Can you help me? Cannot maneuver through this system to see the purchase history.

  I have several iTunes Store purchases that appear on my bank statement and I don't know what they are for. Can you help me? I'm unable to maneuver through this system to view previous purchases.  I wonder if I pay for extra storage, it is always advising me that I'm pretty sure.

  Hello

  Open iTunes on your Mac and click your name (if you are not signed in, then sign to see your name). Then click on account information. Once you enter the account information screen, you will see a section called historical of purchases. Click 'View all' to see the list of purchases and the ability to watch the dates more.

  See you soon,.

  GB

• I use Outlook express. Telephone support to the Mirosoft says I have a corrupted Inbox. Can you help me?

  I phone supports microsoft says I have a corrupted Outlook Express Inbox. I use Windows XP Home Edition in option 2. Can you help me solve this problem?

  Error number: 0x800C0133 = a corrupted Outlook Express Inbox.
   
   
  Move any message you want to save to a local folder that you create. Then, remove the problem of Inbox as follows.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
   
  With OE closed, find the box of Inbox.dbx and delete it. Another will be created automatically when you open OE.
   
   
   
  General precautions for Outlook Express:
   
  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
   
  After you're done, followed by compacting your folders manually while working * off * and do it often.
   
  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• Windows XP SP3 - Outlook Express receives and sends mail but do not delete received messages. Can you help?

  Windows XP SP3 - Outlook Express receives and sends messages, but do not delete received messages.  Can you help?

  You have corruption of dbx files.
   
  Spend most of your messages out of the Inbox and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
   
  With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.
   
  Compact all folders as described below.
   
  To avoid this in the future:
   
  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
   
  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095
   
  After you're done, followed by compacting your folders manually while working * off * and do it often.
   
  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• Can you help me!!!

  My brother locked my mobile windows8. Now, from ask a password to enter. Can you help me to change it?

  AK

  No we can not help you change.  Ask your brother.  You can do a repair install, but that would mean changes.

• I cannot open Photoshop after getting a new computer. Can you help me?

  I cannot open Photoshop after getting a new computer. Can you help me?

  Thanks for the update.

  If it is getting locked on screen 'sweep of the presets', press the ESC key to skip this part and then check out.

• I tried to reload Nf6 Photoshop I get a response of "that s/n has no record of this computer" can you help me get it reloaded?

  I had computer problems and my computer was formatted and I lost everything, pictures, programs, videos, reports, etc., I tried to reload Nf6 Photoshop... I get a response of "that s/n has no record of this computer"... or something like that... can you help me to get reloaded?

  Your serial number appears on your account page?

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

  NOTE: this is a public forum, so don't post NOT your serial number here!

  > or something like that

  Displaying the text of an error message will help the people to help you

• I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?

  I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?

  Hello

  In order to download the creative application of cloud refer:-Creative Cloud help | Creative cloud desktop.

  In case you get an error for the trial, visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Hello. I have a simple-app membership of creative cloud to Adobe Premiere Pro (at least) on PC, however, Adobe says "we have found a subscription to Adobe Premiere Pro CC 2015 associated with this Adobe ID". I don't have another code. Can you help me?

  Hello. I have a simple-app membership of creative cloud to Adobe Premiere Pro (at least) on PC, however, Adobe says "we have found a subscription to Adobe Premiere Pro CC 2015 associated with this Adobe ID". I don't have another code. Can you help me?

  Hi Nicolas,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I installed creative cloud on my MacBook Pro and when I run it, there is no described applications. Can you help me?

  After cleaning an old facility (previous employer account) of the creative suite, today I bought the suite photo (photoshop + lightroom). First, I installed CC. During the launch, the screen came in white with no applications described for installation. Can you help me?

  Kind regards

  Mark

  Hi Mark,

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Do a right click stick does not work in the editor of the blog of our Web site, can you help me?

  We use websiteforge.com to host our Web site and we cannot use the right click to paste the content in our blog editor. They say it's a problem with Firefox. Can you help me? Thank you.

  Try this extension:

  • RightToClick: https://addons.mozilla.org/firefox/addon/righttoclick/

• can you help to reset the iPhone 6 +? used of the year and the month. Now, when you update, it asks activation and I can't remember anything! Arouca and verification is in stock

  can you help to reset the iPhone 6 +? used of the year and the month. Now, when you update, it asks activation and I can't remember anything! Arouca and verification is in stock

  To activate you need your Apple ID and password. If you forgot their date on https://iforgot.apple.com.