my activation key is too short

Just bought a copy of ambient light 5 from best buy online. they sent me the activation key, and it is 2 short charters to be valid. I contacted them and they said that was the key given by you and to contact you for help. so, not sure what there is to do, but get a new key...

Jjakejj for more information on how to solve the difficulties of refund card please see Redemption Code help.

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