My Adobe Acrobat DC to validate the serial connection
My product is installed, BUT it will not be validated it. I continue to support on validate and it says: connect to internet and I am. Any help?
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Tags: Acrobat
Similar Questions
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My hard drive crashed and I need to re - install Adobe Acrobat Professional. I have the serial number of the previous installation. How can I download the software from the Adobe web site?
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Acrobat 9: 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
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Adobe is unable to validate the serial number for CS6 Design Standard. What's not?
After purchasing and downloading and installing the package CS6 serial number Design Standard are requested. After completing the SN (as sent), I get the following message: "we are unable to validate this design CS6 serial standard." What I am doing wrong
That entries don't block the product onto the Adobe servers.
Move your hosts on the desktop file and open it from there.
Then delete the entries like "127.0.0.1 lm.licenses.adobe.com"(do not all Adobe-related entries).
Once you have deleted, close window hosts.
Drag the file back to the etc folder and replace it with the original hosts file... (open once more hosts and confirm that there is no entry of adobe.
Then try.
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I recently bought Adobe Acrobat Pro DC ( order number: 12152877759) for Mac. I followed the steps to download the program. When I got to the page of the serial number in the installation steps, a yellow massage appears at the top of the page with: «we are unable to validate the serial number of Adobe Acrobat.» PLS, contact Customer Service"before I get the serial number. When I entered the number sent by e-mail at the front desk, the same threshold of top massage of the page without any progress.
I have tried several times to uninstall all files related acrobat, reboot the system and download the program of link Download Pro or Standard versions of Acrobat DC, XI or X But same problem repeated itself. I also changed my Adobe account & used a new and still the same problem accrued. I have raised the issue of yesterday & had been connected with meenakshin83966505 throughout the day without any solution progress & it you end up with this massage (if you get the error message, you must Contact Customer Services.) Sign in using your Adobe ID and then select your product from the list. Then select chat option under "still need help? Contact us"). Since last night, so far I have had no response or connected with someone to help solve this problem.
I paid US $ 450 to buy this product and can not use it to unknown and no problem supported with it!
I need to get an answer, how to solve the problem and that the program works. or els I have to repay my payment. Fast action is much appreciated.
Thank you
Hi Rajshreeb,
They have already called & solved the problem online. It was really very useful.
Thank you very much for your positive support, I really appreciate it.
REDA
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How to solve the problems to validate the serial number for Acrobat Pro XI?
I have a PC with Win 7 OS. I bought Acrobat Pro XI for more than a year, but had problems to validate serial number, so I just kept using X Pro. Now, I have installed PRO XI. I could not enter its serial number. When I try to start the program, I find that a box appears on my screen. It contains, and I can't, I asks me to validate my serial number. Here is a picture of this box. The drop-down list on the left does not contain Acrobat Pro XI, but, oddly enough, the label top left confirms that this box appeared in the program Acrobat Pro XI. Very strange. Does anyone know of any other way to validate the serial number?
Hi 2722Ellie ,
It seems that the XI Acrobat pro program you have is a version upgrade.
For this, you can consult this article:- error: "this serial number is not for a product calling it" | Adobe Creative Suite
Let me know how it goes.
Kind regards
Christian
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My OS has been updated from Windows 7 to Windows 10 without disabling the Adobe Acrobat 9 installed on the machine. Now I'm not able to activate the reinstalled Adobe Acrobat. When I try to record the serial number, it is not accepted and is considered as invalid. Is it others to activate the serial No. ?
Hello
Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error
Alternatively, you can contact customer service
Hope that helps!
Kind regards
Sheena
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During installing After Effects CS6, after the number of input series - report «we are unable to validate the serial number for Adobe After Effects CS6.» Please contact the support. »
What are the blocker of Adobe which affects the serial number validation processes.
Follow the procedure below:
- Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
- Make sure that there is no entry of Adobe on the inside.
- Then copy and paste the Hosts file in folder etc.
- We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
- When you are prompted, the authentication by password Mac,
- Be sure to select the option Replace ...
- Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
Then try to activate the CS 6 apps using the serial number, it shud work.
Let me know if you face any problem.
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I upgraded my Adobe Acrobat in 2009 to the Acrobat 9 Pro. I had to buy a new computer so when I installed Acrobat 9 Pro with my serial number, he now seeks a number of earlier version. It has been 6 years, so I don't even have the previous Acrobat program or it's serial number. How can I get my Acrobat 9 Pro activated with my current serial number so that I can begain to use the program.
You can try to contact Adobe and see if they can help. See if you can find a proof of purchase of the old version.
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Impossible to validate the serial number activation adobe photoshop 13 items
Impossible to validate the serial number activation of elements adobe photoshop for mac from amazon 13
See if this helps:
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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Impossible to validate the serial number
I bought a version student Lightroom 4 my laptop a few years back. I just got a new computer and I need to move my Lightroom on it, and when I try to put my serial number it comes up with "we are unable to validate this serial number for Adobe Photoshop Lightroom. Please contact Customer Support. »
I spoke with a member of the service and they told me that I had this post in a forum, because they couldn't do anything. I am a professional photographer and I really need my Lightroom that as soon as possible so that any help is appreciated! Thank you!
Error failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html
Find the serial number of your Adobe product quickly
Older software and newer operating systems tend to be less pleasant these days. Professional or not you should consider upgrading to the latest version of the software to go with the upgrade, you have done for the material. Digital photography of software | Free download Adobe Photoshop Lightroom CC trial
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Impossible to validate the serial number Lightroom 4
I bought Lightroom when it was ligtroom 4 and now I'm on the photographer for Acrobat Cloud package. My software has been saved and updated now I struggle to validate the serial number in Lightroom CC.
Thank you Celeste
Creating Cloud (CC) applications do not require a serial number. The message is an error. More information here.
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my license Lightroom 6 was well recorded but validation blocked... Please in french! Unable to validate the serial No.
If you have a stand-alone perpetual license, use the following to activate: https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom - 6.html
You have a serial number (1160... 24 numbers, not characters - DO NOT post here) or you have a redemption code?
You can use the forum (at the bottom right of any post) translator to translate the messages to the French.
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try to install 14 elements impossible to validate the serial number
try to install 14 elements impossible to validate the serial number
I need help
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code? What do I do then?
Thanks Anubha Goel, final I got it to work... The serial number in the physical box that you buy in the store wasn't the number for the software. It was the serial number in the cloud, very difficult to know when you see a serial number in the box with the Cd online. But thanks for the reply to my post. I'll be in offline mode after clicking on answer... Thank YOU Ana Maria
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I buy online photoshop elements but impossible to validate the serial number
I buy online photoshop elements but impossible to validate the serial number. Could you help me?
Hello
Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error
Hope that helps!
Kind regards
Sheena
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