My antivirus expired and I received a message that I had some malware

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• When I opened my computer, I received a message that I had a fatal disk error and a recovery system began.

  Then a message that I needed to buy a product to repair my disk.  I did this assuming that it's microsoft.  The payment went o edscheap.com.  Was it a scam?  I cancelled credit card.

  As soon as he asked the payment that should alert you that it is a scam. Please check the links below for more info:

  What to do if you think you have been scammed
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx#victim

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  Avoid scams that use the Microsoft name fraudulently
  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps.

• I have photoshop CS6 on mac pro/2010/10.10.02 mackeeper cleaning, I had my computer yesterday, and when I opened my computer, I received a message that I had redownload CS6. I went to my Adobe account to download and cannot succeed to do.

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  If everything works, leave it.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
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  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I received a message that I had 5 virus. I checked the safety of AllAccess, he says I have no viruses. When I try to close the view that tells me I have viruses, he advised me that I have that my computer is in danger if I close on this screen.

  You want more details, then say you that I have too many characters?
  bold text

  It is a very common scam on the internet. Do not click go, do not download, do not pay.

• I created a map in Muse, and my client said she receives a message that it has expired?

  I created a map in Muse, and my client said she receives a message that it has expired?

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• Received a message that my Garageband is damaged and I need to download it from the app store.  Never had an application to be damaged.  Is it current?  OSX 10.9.5 Garageband 10.0.2

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  Is the exact error message ""GarageBand.app is damaged and cannot be opened. " Delete Name.app and download it again from the App Store. »"  ?

  The error message is caused by an expired certificate.  See: http://osxdaily.com/2015/11/12/fix-app-is-damaged-cant-be-opened-error-messages-en-mac-os-x /

  1. Restart the Mac, that alone may be sufficient to correct the problematic applications and remove the error message
  2. If a restart does not fix the app, delete the application (simply drag it to the trash and do not empty), then restart the Mac App Store and download the app again through the purchases tab or by searching for the app manually
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• How can I prevent the shutdown task scheduler engine, get the new display detected to work and avoid receiving the message "Internet Explorer has encountered a problem and stop"? __

  My laptop is a Dell Inspiron 1520, running Windows Vista Home Edition Premium and Internet Explorer 9.  My extra monitor is a Sharp Aquos LED HD - TV, the model LC-46LE700UN.  I've been using a VGA cable to me onnecter the laptop and TV.

  The laptop seems to operate normally when not connect to the TV.

  As soon as the VGA cable is connected to the laptop (without being connected to the TV), the following message appears:

  'Microsoft Windows - Task Scheduler engine has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is found. »

  When initially, I connected the laptop to TV, "new display detected" was automatically acti EV.  Soon, it was activated is no longer automatically.  I was able to activate manually using Windows Mobility Center during automatic activation failed initially but now Windows Mobility Center no longer detects the new view.

  Using Fn + F8, I can view the image on the laptop or TV, but not both simultaneously.

  The message "Internet Explorer has encountered a problem and stop" appears intermittently, but I can still make internet sites and show the content after the message.

  I have download software, myp2p.eu, a site for watching TV programs "streaming", including PPStream, Sopcast, Live, Stream Torrent Sina, a Swarm, TVAnts, UUSee, VGO and Veetle player and canceled downloads for PPL (who failed an integrity check), PPMate (corrupted) and (blocked) TVKoo.

  Norton Security quarantined the installer of UUSee, indicating that it was a high risk of program with many users.

  To a computer repair shop and using a different additional display flat screen, I could not duplicate the problems yesterday (4 October 2010), when the "new detected display" has been activated automatically, and I could see the photo or the other and both screens.

  I tried to restore the system to a date (on the list) before when the problems occurred first - failure of the restoration of the system.  I tried to use scandisk, but received no indication that he had performed and corrected all errors found after restarting Windows.  I looked at responses from forum, the display setting and the new display detected support literature.

  How can I avoid these problems?  Help!

  Hello

  Restoring the system end up with any error message?

  This could also happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To troubleshoot error messages and other issues,
  You can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Steps-
  1 log on to the computer using an account with administrator rights
  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue
  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services.
  If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  See this article-
  http://support.Microsoft.com/kb/929135

  This should solve your problem.

  -Robert

• My product activation code is now missing from the computer and I recently received a message that my computer is not running genuine Windows.

  I recently received a message that my computer is not running genuine Windows. The product activation code is now missing from the computer. I had the computer for two years and I'm a product of the case but no way Code to enter as there is no "Acivate Windows option available". In addition, just slui.exe tells me that he didn't and to communicate with the gateway manufacturer. Any suggestions?

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc0000022
  Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
  The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
  Windows product ID: 00359-OEM-8992687-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {131481F2-8F22-45C4-AB3C-790AED5B7081} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.110622 - 1506
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {131481F2-8F22-45C4-AB3C-790AED5B7081}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-619933626-1398643452-1551818003GatewaySX2851American Megatrends Inc.. P01-A0 20101116000000.000000 + 000CCB23507018400FC04090409Eastern Standard Time(GMT-05:00)03ACRSYSACRPRDCT100100Microsoft Office Enterprise 200712ywReFrpiwGS5KjJd3wYnxyLIKEE =89388-707-4551751-6501614 3CD066791E2A586

  Content Spsys.log: 0 x 80070002

  License data-->
  On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0001000000000000
  Event timestamp: 9:25:2011 15:31
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered Service: sppsvc

  --> HWID data
  Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GFEEqg3RLFazIA5mCewUIycXq0YOVxd

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC ACRSYS APIC1334
  FACP ACRSYS FACP1334
  HPET ACRSYS OEMHPET
  MCFG ACRSYS OEMMCFG
  SLIC ACRSYS ACRPRDCT
  LASRYVITRAGE ACRSYS OEMB1334
  GSCI ACRSYS GMCHSCI
  AWMI ACRSYS OEMB1334
  SSDT DpgPmm CpuPm

  Noel,.

  Thank you I enjoyed your attention and your support.

  I called and Microsoft went through basically the same things that you suggested.

  We did a system restore (at an earlier date) and fortunately he fixed itrself. I'm good to go.

  Who knows why it happened.

  Kevin

• I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I just purchased lightroom 6 and received the message that your Adobe License order has been processed, but no serial number?

  I just purchased lightroom 6 and received the message that your Adobe License order has been processed, but no serial number?

  You can check: site Web of Adobe License | Serial numbers, orders and accounts,, as it seems that you have a volume license order.

• while I was buying a plan for adobe photoshop, I received a Message that the payment was made. However, the site is still showing "confirming membership" and I have received no email

  while I was buying a plan for adobe photoshop, I received a Message that the payment was made. However, the site is still showing "confirming membership" and I have received no email

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  Reference: licenses and terms of use | Adobe

• I just tried to open Photoshop CS6 and received the message that photoshop has encountered a problem wth the display driver and has disabled the improvements by using graphics hardware. Where can I access the update to correct the problem that t

  I just tried to open Photoshop CS6 and received the message that photoshop has encountered a problem wth the display driver and has disabled the improvements by using graphics hardware. Where can I access the update to fix the problem because the link does not show?

  You will have to go the website of the manufacturer of your graphics card and download the current drivers.

• I had access to Revel and when I started the update, I received a message that the update was not available. Then I no longer had access to my previous icon or images.

  What should I do to get access to Revel? I got it and then when I tried to update, I received the message that the update failed. Then I did not have access to my previous icon and photos.

  We apologize for the installation problem. You can access the pictures on adoberevel.com on your iOS device or any other device or computer and our mac, win8 and android applications.

  Please see the post below updates on the issue of the revel facilities:

  Problem installing Adobe Revel 2.3.2

• I received an alert that I had a virus and he was invited to dial a toll-free number; Is it a scam?

  I received a notice that I had a virus and I had to call a toll-free number to contact apple immediately.  He said that my personal information had been stolen and that I should contact apple to be walked through the steps of removing him.  I never got this kind of message or prior warning.  Is it a scam?

  Yes, it is, don't call him.

• Update NVIDIA &amp; received the message that current browser (FF) was corrupt &amp; gave me the opportunity to make the browser by default IE &amp; Google as search engine - what happens?

  Updating NVIDIA, I received a message that my browser (Firefox) was corrupt and that I had to do my default browser Internet Explorer with Google as a search engine. I had many major problems with software advertising, viruses etc since I updated FF 2 days. Firefox was hacked? I reported these problems and give all the details in the last days, you can find them if check you email from this account (Stephenwolf) or +. +++ @hotmail.com. Go now will contact again later today.

  public email Edition and robots to spammers. You should get an email when there are answers.

  I hope that your update was not one of those sites that run misleading ads on the search engines for packages of shit... but it sounds really like your Firefox is not clean yet. Here's my method to track down and clean the bad Add - ons and other hijackers. I know it seems long, but it's not so bad.

  (1) open the Control Panel, uninstall a program. After the loading of the list, click on the column heading "installed on" to group infections, I mean additions by date. This can help the undisclosed items bundle smoker who snuck out with some software, you have agreed to install. Beware of everything that you don't recognize / remember, since malware often uses sounding names important or innocent to discourage you remove. Out as much garbage as possible here.

  (2) open Firefox page modules using either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons
  • in the Windows "Run" dialog box, type or paste
    firefox.exe "about:addons"

  In the left column, click on Plugins. Set essential and unrecognized plugins 'never enable '.

  In the left column, click Extensions. Then, in case of doubt, disable (or delete, if possible) not recognized and unwanted extensions. Remember that all extensions are optional, none come with Firefox.

  Often, a link will appear above at least an extension disabled to restart Firefox. You can complete your work on the tab and click one of the links in the last step.

  Any improvement?

  (3) you can search the rest of problems with scanning/cleaning tools listed in our technical support article: Troubleshooting Firefox problems caused by malware. These scanners on request are free and take a long time to run. If they end quickly, especially if they require the payment you have a serious infection. I suggest the specialty forums listed in the article in this case.

  Success?

  Then we can work on the restoration of your normal settings.