My CC desktop application does not open and shows a spinning wheel of progress without end. It also doesn't show Menu: home, applications, files, fonts, community.

My CC desktop application does not open and shows a spinning wheel of progress without end. It also doesn't show Menu: home, applications, files, fonts, community.

I use Windows 7. I tried several times the instructions here: App does not open. Wheel of progress turn continuously

I am able to ping adobe.com and three other Adobe servers I found on a site help, but can't find them now.

I can't do a ping activate.adobe.com

Hi Michael,

You can see the threads below where this issue has been addressed:

Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

Creative Cloud Desktop App taped blue spinning wheel after update.

Kind regards

Sheena

Tags: Adobe

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