My CD player does not work. How can I solve this problem?

My CD player does not work.  How can I locate and repair?

Hi Rose Embrey,.

1 when was the last time it was working fine?

2. what happens when you try to access the CD drive?

3. did you of recent changes on the computer?

See the link below and run them the fixit tool available, check if it works.

Your CD or DVD drive cannot read or write media

http://support.Microsoft.com/mats/cd_dvd_drive_problems/

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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