My cd rom is not working, tried the fix and still does not not any suggestions?

They open and close but sounds like the discs just spin, will not read or write. First one did not, then the other follow-up, need help please. I have a dell 2600 I know its old, but for what I need for it's ok, lol

Hi grdngrl,

1. don't you make changes before the show?

If you have any non Microsoft software installed CD/DVD burning, then uninstall them and check the result.
See How to change or remove a program in Windows XP

For additional troubleshooting steps, see How to troubleshoot common problems that occur when can't read a CD or DVD

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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