My computer died and I need to transfer my computer on a new lic. There is nothing on the line that allows me to do this and help function adobe has is just a loop with no real way to communicate with them.

Person not plans for a machine to fail, but it happens.  So, how can I remove the ICA on this machine so I can move it to a new machine.  I see that this feature is missing in the normal member login area.

0001sfarrell,

Please sign in to creative cloud and let us know if you are able to activate the subscription.

If you are unable to activate your subscription, you can follow:

  1. https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  2. https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Let us know if you need more assistance.

Tags: Adobe

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