My computer does not start. The text on the screen is: Windows didn't start because the following file is missing or corrupted: \WINDOWS\system32\c_437.nls.

I tried to boot from the system cd, but nothing happens. Any help would be greatly appreciated. Thanks in advance.

Wilma Jean,
Thanks for posting in the Microsoft answers Forum.  The first thing you need to check is that your PC is set to boot from the CD.  The boot order is set in the BIOS and check the PC manufacturer for instructions on how to change it.  Once you are ready to start from the CD drive first, and then boot from the XP CD in Recovery Console.  This link explains how to start the recovery console: http://support.microsoft.com/kb/307654#3

Once you start the recovery console, I would say the following two commands (links after the controls give explanations\instruction thereon) running.

Chkdsk /r http://support.microsoft.com/kb/315265 (the instructions explain running cmd on the start menu, you will not need to do this step)

sfc/scannow http://support.microsoft.com/kb/310747

Let us know the results. Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Afzal Taher - Microsoft Support
    Visit our Microsoft answers feedback Forum and let us know what you think.

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