Once I turned on the computer I got the following message: Windows could not start because the following file is missing or damaged. System32\Drivers\Ntfs.sys

I just download Microsoft Office 2010 Professional and then turns off the computer with XP operating system. Once I turned on the computer I got the following message:

Windows could not start because the following file is missing or damaged;

System32\Drivers\Ntfs.sys

You can try to repair this file by starting Windows Setup using the original Setup CD

Select 'r' in the first screen to start repair.

Then, I started the computer with the Original installation CD and press 'r' by following the instructions. Then, I received this message:

1: C:\WINDOWS

Which Windows installation you want to connect?

(to cancel, press enter)

What do I put here?

You must first start on doing something so USB drive a bootable Hiren.

Here's how:

I'll recommend you use Hiren boot CD (it will go also to a flash/USB stick/USB).

It's good for you, because there a lot of tools more on that on the Recovery Console CD of XP, doesn't your administrator passwords and you will not have to futz round in your BIOS, if any afflicted system has SATA drives - Hiren can deal with this.

You will have a bunch of great tools that you have in XP... Recovery Console an editor of the register, adjustable password and an office that resembles Windows XP so you will feel comfortable flexibility.

You can easily copy your personal data (documents, pictures, music) to an external drive.

A system of work, start by downloading the latest version on Hiren Boot CD from here (it is a substantial download but worth it):
http://www.hirensbootcd.org/download/    (look to the bottom of the page).

Unzip the Hiren to a folder where you can find it.  There's a Hiren. BootCD.15.x.iso that you have to then.

Hiren was instructed to make a bootable USB drive that you can use, but it takes you first burn the .iso to a CD image file and a few other measures, so I suggest another way and here's how:

Download RUFUS 1.3.2 or whatever the latest version is here (read a few things on the page so you can learn more on this subject):

http://Rufus.AKEO.IE/

I will warn to be careful that don't accidentally format you a hard disk - don't forget your USB key is in and know what the drive letter!  This part makes me still a little nervous, so be careful.

Launch of RUFUS and all default values should be fine for the device, choose letter of your USB drive, quick tag format FAT32, it if you want and in the Format options box, click on the little icon that looks like a CD and a window will open.  Navigate through this dialogue to point to the folder that contains the Hiren. BootCD.15.x.iso that you have unpacked above and the box should change to say the image ISO (RUFUS includes the Hiren ISO file).

Double check you have the right device selected in the top (NOT you HDD) click Start, acknowledge receipt of the warning and let it finish (it will take a little time) it copies the files.   Hiren ISO is also a good size.

When RUFUS is finished, it will say "DONE" at the bottom.

Put the USB in the afflicted machine and reset/reboot and regardless of the button you press to get a boot menu where you can select the USB drive as first boot device (it's F11 for me).  If you do not see a start menu choice, you will need to set your BIOS to boot from USB first instead of the HARD disk.

When the Hiren menu displays, choose the XP Mode of Mini and it will start loading (slowly from a USB key) and finally, you should see a windowsy looking for office.  You should recognize the part and feel uncomfortable, but it is not your office - the office of the Hiren!

Remember: you do not start on your hard drive, - you started in the Office of the Hiren.

A way to check the drive for errors is to open my computer and right-click on your afflicted player and choose Properties, tools, error, check checking now... put a check mark in the boxes and then start.

Sometimes that works, then you can also click on start, run and in the type box:

cmd

Click OK to open a command prompt window and enter the following command (assuming that XP is installed on your C drive)

CHKDSK c: /r

This disk check can last a long time (perhaps several to several hours) depending on the size of the volume, the amount of data on the volume and what the disk check finds to do.  You may need to run more than once.

Tags: Windows

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