My computer is stuck in a loop-it starts, the Welcome screen appears, I click on my name and made it appear my desktop background, but not icons. It then saves automatically power off. I started using the safe, but it's still just the power loop.
Windows XP is my operating system. My computer is a desktop Dell Dimension 457. I think I must have got a virus/malware. Please help me to access my computer!
First of all, open and print this article from Microsoft - http://support.microsoft.com/kb/555648
East of the fault of the only thing that I can see the information about adding the userinit.exe line - they forgot to include a comma at the end of the registry key. So this print and add a comma with your pen to ink so that when you return as a result of this document you will not forget to register.
Now, do a search to find and download BART PE to create a BART PE Boot disk (boot from the CD-Rom drive).
Before you create the BART PE Boot disk, download and install Spybot Search and Destroy. Then do a update to get all the updates to ensure that you have all the latest definitions for Spybot. When you create the BART PE Boot disk - make sure you include the Spybot folder you have just downloaded and installed.
I think that if you download and install LavaSoft Ad Aware Free will take place as well. Just download, install and do the updates it as well... Be sure to include this issue as well when you create BART PE Boot disk.
Now, once you have created with these extra utilities startup disk, boot from the CD.
Change the registry as a result of the above Microsoft article. To enter the registry once BART PE CD is loaded, click on the GO button and click RUN and type REGEDIT and press ENTER. When the registry opens, click the HKEY_USERS. In the menu, and then click FILE. Then click LOAD HIVE. Then navigate to C:\WINDOWS\SYSTEM32\CONFIG\Software - note: the software is the name of the hive file registry you want to open. When it is open, be sure to give it a name that MyHive will work.
Follow the rest of the Microsoft Article in the link above to change the registry values.
Once you have finished editing the registry, go back and click on the name of MyHive, then click file and unload the hive before leaving.
Once this is done, then go to the command prompt, navigate to the executables to run Spybot, let it find and delete everything it can. Then, if it will run - run the executable file for AD - AWARE Free Edition. Let find and delete what it can. I don't remember whether or not AD-AWARE will run on boot CD. I know that Spybot is going.
I suggest you to start in safe mode with support for network at this point. I had good luck with my problems in this way.
I hope that it will arrive where you can connect at LEAST. Once in safe mode with network support I would then suggest to go to www.microsoft.com/protect and going to the PC or the PC security, regardless of the title/link is. Then perform a free scan with Microsoft One Care Live.
ON CHANGE:
Oh... also, in the Microsoft article, there may be the drive letter as the X: drive... won't talk down and belittle everyone and their intelligence... I know that some people can be so literal and making a mistake in following the instructions is not an indicator of intelligence... but the X: should be C: or what is the letter of your boot drive... I know that for most, if not all here is a given but would not be a mistake bonehead by someone...
Thank you... and it will be useful...
Tags: Windows
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Method 1
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