my computer laptop bluetooth was working but suddenly it stopped and I don't know why... How can I make it work again please!

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  2. what security software is installed on the computer?

  3. have logged as administrator?

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  Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

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  Method 3.

  I would like to create a new user account and check if the problem still persists.

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  Welcome to the forum!

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