my computer makes a plaintive sound, he has not done before and since then the cd door does not open, I close it out but still makes noise

the noise is like a high-pitched moan

Hello Boomer09,

Thank you for your message.  This sounds like something is stuck in your CD/DVD.  Most of the models have a small hole at the front.  You can usually use a paperclip (or something of this size) to push through the hole and the drawer opens manually.  If it is stuck, you can open the drawer and eliminate the problem.  Otherwise, it could be a hardware failure and you will need to replace it.  You always have the possibility to open your computer and remove the power cables to your drive.  This will stop the sound, but you will not be able to use the drive.
Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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