My connection of Sprint U760 USB card stop working and get error 1721.

HP Pavilion Entertainment dv65565us

Vista 32 - bit OS

Error: Error 1721: there is a problem with the Windows Installer package. A program required for this install to complete could not be run. Contact your provider to support personal or package. Action: UnregisterPhoenix, c:\ProgramFiles\Sprint\Sprint place SmartView\, command: "C:\ProgramFiles\Sprint\Spring SmartView\Phoenix.exe/unregservice/embedding".

Connection card has stopped working, uninstalled Sprint S/W, get the error when you try to reinstall.  Sprint said to contact HP, it's a phoenix bios problem. I don't know what to do.

Thank you!

Decided to make a restore point and then got a new Error 1316 regarding Windows Installer

problem.  Downloaded and executed the http://support.microsoft.com/kb/2438651/ even though it says it's for 64-bit

machines. It worked perfectly on the 32-bit computer and my laptop now works perfectly and installed Sprint

SmartView software without any problems.

Tags: Notebooks

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